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The Ritz-Carlton, Mexico City

5.0 star property
Family-friendly 5-star hotel near Paseo de la Reforma

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton, Mexico City

Club Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk
Property amenity
Front of property
Restaurant
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Paseo de la Reforma 509,, Mexico City, CDMX, 6500
  • Paseo de la Reforma
    2 min walk
  • Chapultepec Park
    6 min walk
  • Chapultepec Castle
    10 min walk
  • Mexico City (MEX-Mexico City Intl.)
    24 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Park View (Corner)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

  • 516 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View

Deluxe Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View

  • 473 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | LCD TV, toys

Club Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Non Smoking, Park View

Royal Suite, 1 King Bed, Non Smoking, Park View | Premium bedding, minibar, in-room safe, desk

Royal Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking, Park View

Luxury Suite, 1 King Bed, Non Smoking, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Non Smoking, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Park View (Terrace)

  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

Executive Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Non Smoking, Park View (Corner)

  • 474 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Park View (Terrace)

  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Park View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Park View

  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Park View (Terrace)

  • 710 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Park View

View from room

Deluxe Room, 1 King Bed, Non Smoking, Park View

  • 431 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed
Room
Sofitel Mexico City Reforma
Pool
Spa
Pet friendly
Free WiFi
4.8 out of 5, Exceptional, (728)
The price is $501
per night
$598 total
includes taxes & fees
Nov 10 - Nov 11
Sofitel Mexico City Reforma

About the neighborhood

Mexico City

Reforma stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 miles (5 km).

What's nearby

  • Paseo de la Reforma - 2 min walk
  • Angel of Independence Monument - 11 min walk
  • Auditorio Nacional - 5 min drive
  • World Trade Center Mexico City - 7 min drive
  • Zócalo - 7 min drive

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Ling Ling Mexico City - ‬1 min walk
  • ‪Tierra Garat - ‬3 min walk
  • ‪Cocina Abierta Torre Reforma - ‬2 min walk
  • ‪Samos - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

The Ritz-Carlton, Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Mexico City. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 58 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free crib
  • Free rollaway/extra bed
  • Highchair
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

How close is The Ritz-Carlton, Mexico City to the airport?

The Ritz-Carlton, Mexico City is 9.4 mi (24-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Mexico City?

As of Oct 27, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on Oct 28, 2024 start from $979.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Mexico City have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Mexico City.

Does The Ritz-Carlton, Mexico City offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Mexico City, but cooked-to-order breakfast is offered for a fee of MXN 600.00 for adults and MXN 600.00 for children. It's available every day from 7:00 AM to 11:30 AM.

Is there a casino at The Ritz-Carlton, Mexico City?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Ritz-Carlton, Mexico City?

Free parking is not available at this hotel. Valet parking is available for MXN 200 per night.

Does The Ritz-Carlton, Mexico City have a pool?

The Ritz-Carlton, Mexico City features an indoor pool.

Does The Ritz-Carlton, Mexico City have a restaurant?

Yes, there is a restaurant on site.

Does The Ritz-Carlton, Mexico City have a spa?

This hotel has a spa, which features massages.

How close is The Ritz-Carlton, Mexico City to downtown Mexico City?

The Ritz-Carlton, Mexico City is 2.7 mi away from Mexico City.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 118 out of 147 reviews" "
Rating 8 - Good. 11 out of 147 reviews" "
Rating 6 - Okay. 10 out of 147 reviews" "
Rating 4 - Poor. 1 out of 147 reviews" "
Rating 2 - Terrible. 7 out of 147 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Traveled with family
Liked: Amenities
Great experience!! I would come back every single time! One of the best locations in the city.
Stayed 2 nights in Jul 2024

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Will

Stayed 1 night in Jul 2024

10/10 Excellent

Showvanik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Rolando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 3 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Rajarshi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous views of Chapultepec park, good loxation close to many restaurants, easy to get Ubers. Ling Ling restaurant atcthectop ofcthe building was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

jefery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Claudette

Liked: Staff & service, amenities, property conditions & facilities
All was well and peaceful until check out. Charged for service, shown as paid in my account but received a notice of card decline. Learned the decline because bank presumed fraud from all the attempts. Learned from RC Staff they were hzvikg computer issues. Also ir was odd rhat staff came by at 730 to ask for laubfry which was annoying. Still need ti resolve final bill but waiting onchzges/hold to be reversed. Needless to say check out marred what was a relaxing trio particularly through the efforts of the stellar spa service team
Stayed 4 nights in Jul 2024

10/10 Excellent

Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

DAVID ALFREDO AFANADOR, AIBONITO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Staff is very attentive!
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Stayed 1 night in Jun 2024

10/10 Excellent

Feras

Liked: Cleanliness, staff & service, property conditions & facilities
Just top!
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful. The agua fresca they had at reception was delicious and a refreshing welcome on our return every day. The mocktails at the sky bar were also delicious.
Stayed 5 nights in Jun 2024

10/10 Excellent

Dylan

Stayed 2 nights in May 2024

10/10 Excellent

Karim

Stayed 7 nights in Jun 2024

10/10 Excellent

Luis

Business traveler
Stayed 1 night in Jun 2024

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing device beutiful hotel
Stayed 5 nights in May 2024

10/10 Excellent

Paul Edwards, Bellevue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff throughout. From check in through check out, we felt valued and cared for. Muchas gracias por todos!
Stayed 7 nights in Apr 2024

10/10 Excellent

Thomas James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, great rooms, excellent service, and good restaurants.
Stayed 1 night in May 2024

10/10 Excellent

Patrick W, Coral Gables

Stayed 1 night in May 2024

10/10 Excellent

Estefany

Liked: Cleanliness, amenities, property conditions & facilities
Directly across the street from Chapultepec Park, views from my room were amazing! Staff were extremely helpful and kind. The hotel is very modern and doesn’t have much of a lounge/common area to hang out- except the bar in restaurant.
Stayed 6 nights in Apr 2024

10/10 Excellent

Thomas j, Brookfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience at the Ritz.
Stayed 3 nights in Apr 2024