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The Ritz-Carlton, Mexico City

5.0 star property
Family-friendly 5-star hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Mexico City

Royal Suite, 1 King Bed, Park View | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Lobby
Bar (on property)
LCD TV, toys

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Parking available
  • Breakfast available

Explore the area

View in a map
Avenida Paseo de la Reforma 509,, Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪5 min walk‬
  • Place, Angel of Independence Monument
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Terrace)

  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Park View (Terrace)

Junior Suite, 1 King Bed, Park View (Terrace) | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Terrace)

  • 710 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (City View)

Deluxe Room, 1 King Bed, City View (City View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (City View)

9.6 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View (City View)

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, City View (City View)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Park View (Terrace)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Park View (Terrace)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (City View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (City View)

10.0 out of 10
Exceptional
(6 reviews)
  • 473 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View (Corner)

Deluxe Room, 1 King Bed, City View (Corner) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View (Corner)

  • 516 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View (Park View)

Deluxe Room, 1 King Bed, Park View (Park View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Park View (Park View)

  • 431 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Park View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds (Park View)

  • 441 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Queen Beds, Park View (Corner, Terrace)

  • 474 sq ft
  • Park view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View (Corner)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, City View (Corner)

  • 592 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Park View (Corner)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Park View (Corner)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Park View

Luxury Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Luxury Suite, 1 King Bed, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Park View

Royal Suite, 1 King Bed, Park View | Living room | LCD TV, toys

Royal Suite, 1 King Bed, Park View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Living room | LCD TV, toys

Club Suite, 1 King Bed

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Reforma stay.Within a 15-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Auditorio Nacional and World Trade Center Mexico City are also within 3 miles (5 km).

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Torre Mayor - 2 min walk - 0.1 miles
  • Chapultepec Park - 5 min walk - 0.3 miles
  • Chapultepec Castle - 10 min walk - 0.6 miles
  • Angel of Independence Monument - 12 min walk - 0.7 miles

Getting around

  • Chapultepec Station - 7 min walk
  • Mexico City Buenavista Station - 12 min drive
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪Ling Ling - ‬1 min walk
  • ‪Il Becco - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Samos - ‬1 min walk
  • ‪Central de Pizzas - ‬2 min walk

About this property

The Ritz-Carlton, Mexico City

Family-friendly 5-star hotel near Paseo de la Reforma
The Ritz-Carlton, Mexico City offers its guests a full-service spa, an indoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury The Ritz-Carlton, Mexico City. Parking is available for a fee.

This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 153 guestrooms or units
  • 58 levels
  • Built in 2021
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, Mexico City offers 153 air-conditioned accommodations with minibars and safes. Accommodations are furnished with sofa beds and day beds. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Art supplies
  • Baby toys
  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • High chair
  • In-room crib
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MXN 200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to 12:30 PM on weekends; MXN 600 for adults and MXN 600 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 3502 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls and litter boxes are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 600.00 for adults and MXN 600.00 for children
  • Valet parking fee: MXN 200 per night
  • Pet fee: MXN 3502 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Ritz Carlton, Mexico City
The Ritz-Carlton, Mexico City Hotel
The Ritz-Carlton, Mexico City Mexico City
The Ritz-Carlton, Mexico City Hotel Mexico City

Frequently asked questions

How close is The Ritz-Carlton, Mexico City to the airport?

The Ritz-Carlton, Mexico City is 9.4 mi (24-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, Mexico City?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Mexico City on Dec 14, 2025 start from $949.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, Mexico City have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, Mexico City.

Does The Ritz-Carlton, Mexico City offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, Mexico City, but cooked-to-order breakfast is offered for a fee of MXN 600.00 for adults and MXN 600.00 for children. It's available on weekdays from 7:00 AM to 11:30 AM and weekends from 7:00 AM to 12:30 PM.

Is there a casino at The Ritz-Carlton, Mexico City?

No, there is no casino at this hotel.

What time is check-in at The Ritz-Carlton, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Ritz-Carlton, Mexico City?

Free parking is not available at this hotel. Valet parking is available for MXN 200 per night.

Does The Ritz-Carlton, Mexico City have a pool?

The Ritz-Carlton, Mexico City features an indoor pool.

Does The Ritz-Carlton, Mexico City have a restaurant?

The Ritz-Carlton, Mexico City is home to Samos Sabores Míos, which features brunch.

Does The Ritz-Carlton, Mexico City have a spa?

This hotel has a spa, which features massages.

How close is The Ritz-Carlton, Mexico City to downtown Mexico City?

The Ritz-Carlton, Mexico City is 2.7 mi away from Mexico City.

The Ritz-Carlton, Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 188 out of 225 reviews
Rating 8 - Good. 15 out of 225 reviews
Rating 6 - Okay. 12 out of 225 reviews
Rating 4 - Poor. 1 out of 225 reviews
Rating 2 - Terrible. 9 out of 225 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This how the Ritz should be everywhere. Excellent service and iconic spaces. Head and shoulders above other hotels.
Stayed 5 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacinda, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Omar

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably one of our favorite hotels ever. Just incredible.
Stayed 4 nights in Jul 2025

10/10 Excellent

Deividas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Darrah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Immaculate service. Clean and safe! We loved our stay in a large hotel room with a view of the park. Spa, pool, sauna, gym and food amenities were wonderful! Staff friendly! Highly recommend!!!
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ritz is great

Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W head an excellent stay. All the staffs room service, recepción and concierge were wonderful. Special shoutout to the concierge team Gabriel and Alyssa who had excellent recommendations as well as helped us every day with even reservations at restaurants!!!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jelian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for making my stay so wonderful, will definitely come back.
Stayed 5 nights in Jun 2025

10/10 Excellent

Nury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Stayed 4 nights in Jun 2025

10/10 Excellent

Daisy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Deann

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with very attentive staff!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location and superb service!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location , personal
Stayed 5 nights in May 2025

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in May 2025

10/10 Excellent

Chi Ngai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent city view
Stayed 4 nights in Apr 2025

10/10 Excellent

Rebeca

Stayed 1 night in Apr 2025

10/10 Excellent

CARLOS E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and very convenient location

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic facilities and service!
Stayed 5 nights in Apr 2025

10/10 Excellent

Patrice

Stayed 4 nights in Apr 2025

8/10 Good

Fernando

Traveled with group
Liked: Property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

Eli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options.
Stayed 7 nights in Apr 2025

10/10 Excellent

Minita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!
Stayed 3 nights in Apr 2025