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5.0 out of 5

"The staff is amazing. I needed to get a Covid test the day of my flight… even tho the tech left hours earlier. They were able to get someone in to hel ... " More

By a verified traveler on Fri 24 Dec 2021

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Hotel Description

5-star luxury hotel near The Angel of Independence Monument

City center stay

With a stay at this Cuauhtemoc hotel, you'll be within half a mile (1 km) of The Angel of Independence Monument and 2 miles (3 km) of Castillo de Chapultepec. Palacio de Bellas Artes and Auditorio Nacional are also within 3 miles (5 km).

Dining options, 3 bars/lounges

This smoke-free hotel includes 2 restaurants, an indoor pool, and a gym. Traveling on business? Take advantage of the free WiFi in public areas, conference space, and valet parking. The front desk is staffed around-the-clock and concierge services are on offer.

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$263* Per night/room Aug 26 - Aug 27

Junior Suite, 1 King Bed, View (Skyline, Angel of Independence View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, View (Angel of Independence View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

SUPERIOR ROOM, Club Millesime Access, 1 King bed (city skyline view)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 King Bed, Business Lounge Access, View (Prestige, Angel of Independence View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Business Lounge Access, View (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Mexico City Reforma ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sofitel Mexico City Reforma

Everyone (3) Couples (1) Family (1)
5 out of 5
The staff is amazing. I needed to get a Covid test the day of my flight… even tho the tech left hours earlier. They were able to get someone in to help me out.

Posted by on Dec 24, 2021

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5 out of 5
Beautiful property. Super clean. Friendly staff.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 16, 2021 by José Manuel Delgado

Bonjour Erika, It's an absolute joy to know that you had a lovely stay at Sofitel Mexico City Reforma. Best regards, José Manuel Delgado Guest Relations & Quality Manager

5 out of 5

Posted by on Jul 18, 2021

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5 out of 5

Posted by on Jul 16, 2021

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5 out of 5

Posted by on Dec 9, 2019

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Comment from Hotel Management

Jan 4, 2020 by Eduardo B.

Muchas gracias.!! Esperamos verlo de regreso muy pronto.! Saludos. Eduardo B. Gomez Assist. Front Office Manager. SOFITEL MEXICO CITY REFORMA

Property Features

Sofitel Mexico City Reforma offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 3229 square feet (300 square meters) and includes conference space. The luxury Sofitel Mexico City Reforma also features spa services, concierge services, and 24-hour room service. For a fee, parking is available. This 5-star Mexico City hotel is smoke free.

  • 1 building
  • 275 guestrooms or units
  • 40 levels
  • 2 dining venues
  • 3 bars or lounges
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 2019
  • Supervised childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (4.1 km / 2.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Mexico City Reforma offers 275 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and designer toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

BALTA - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Bajel - This bistro specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Cityzen - This rooftop bar specializes in international cuisine and serves light fare only. Open daily.

Lobby Bar - This bar specializes in international cuisine and serves light fare only. Open select days.

Free House - Onsite cocktail bar. Open select days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 42 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and ALLSAFE (Accor Hotels).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 29 for adults and USD 14.5 for children (approximately)
  • Valet parking fee: USD 11 per night (in/out privileges)
  • Pet fee: USD 40.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Mexico City Reforma Opening September 2019 Hotel
  • Sofitel Opening September 2019 Hotel
  • Sofitel Mexico City Reforma Opening September 2019
  • Sofitel Opening September 2019
  • Hotel Sofitel Mexico City Reforma (Opening September 2019)
  • Sofitel Mexico City Reforma (Opening September 2019) Mexico City
  • Sofitel Opening September 2019
  • Sofitel Mexico City Reforma Hotel
  • Sofitel Mexico City Reforma Mexico City
  • Sofitel Mexico City Reforma Hotel Mexico City
  • Sofitel Mexico City Reforma (Opening October 2019)
  • Sofitel Mexico City Reforma (Opening November 2019)

You should know

  • Pool access available from 11:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO sustainable tourism pledge
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.