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4.7 out of 5

"Very nice location and close to exciting places Excellent food and people very warm " More

By a verified traveler on Thu 25 Jul 2019

Hotel Description

3-star hotel near Paseo de la Reforma

In Mexico City

Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Monument to the Revolution. Reforma 222 and La Ciudadela are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the indoor pool and perks like free self parking.

Free WiFi, flat-screen TVs

The 413 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free bottled water, and hair dryers.

Junior Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Sevilla Palace Hotel ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sevilla Palace Hotel

Everyone (4) Couples (1) Family (2)
5 out of 5
Very nice location and close to exciting places Excellent food and people very warm

Posted by on Jul 25, 2019

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5 out of 5
Wonderful location, comfortable beds, beautiful modern architecture

Posted by on May 1, 2019

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5 out of 5

Posted by on Apr 21, 2019

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5 out of 5

Posted by on Dec 25, 2018

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4 out of 5
Great Hotel and good food. The only one thing was a empty condom wrapper behind headboard. When manager with housekeeping came into our room . The housekeeper said it's empty why the worry. Well enough said. Great location and the staff at the Restaurant Excellent. I will be back....

Posted by on Dec 7, 2018

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4 out of 5
Great central location and enough restaurants within walking distance to keep everyone happy. The pool and overall decor was a bit outdated but everything was clean. I found three things a bit odd... but could just be the Mexican way...1) They didnt have washcloths in the rooms. 2) You pay extra for the little coffee bags that are in the room if you use them and 3) The lighting in the room was freakishly dim.

Posted by , from Charlotte NC on Apr 1, 2018

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Comment from Hotel Management

Apr 2, 2018 by AGENCIAS

Thank you for your visit and your comments which help us improve the quality of our service, we hope to see you soon.

Property Features

Sevilla Palace Hotel offers its guests an indoor pool, an outdoor pool, a health club, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A children's pool, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Sevilla Palace Hotel. Self parking and valet parking are free. Smoking is allowed in designated areas at this 3-star Mexico City hotel.

  • 413 guestrooms or units
  • 23 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mexico City Intl. Airport (MEX) (11.2 km / 7 mi)
  • Train station: Mexico City Buenavista Station (2.2 km / 1.4 mi)
  • Metro station: Juarez Station (1 km / 0.6 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Sevilla Palace Hotel offers 413 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Sevilla Palace Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 199 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sevilla Palace
  • Palace Hotel Sevilla
  • Sevilla Hotel Palace
  • Sevilla Palace
  • Sevilla Palace Hotel
  • Sevilla Palace Hotel Mexico City
  • Sevilla Palace Mexico City
  • Sevilla Palace Hotel Mexico City
  • Sevilla Palace Hotel Hotel
  • Sevilla Palace Hotel Mexico City
  • Sevilla Palace Hotel Hotel Mexico City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.