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Hotel Description

4-star hotel near Paseo de la Reforma

Heart of Mexico City

Within a 10-minute walk of this Cuauhtemoc hotel, you'll find Paseo de la Reforma and The Angel of Independence Monument. Also, U.S. Embassy is within half a mile (1 km) and Zócalo is within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 16 conference rooms, business center, and airport shuttle. Enjoy the gym and perks like free self parking and free WiFi.

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$79* Per night/room Sep 9 - Sep 10

Family Room, Balcony, View (Family Room with Balcony)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, Balcony, View (Premium Room with Balcony)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite, Terrace, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

NH Collection Mexico City Reforma ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Collection Mexico City Reforma

Everyone (1) Couples (1) Family (1)
1 out of 5
The room was noisy and not cleaned very well.

Posted by on Jul 14, 2022

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5 out of 5
Very nice place!

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 28, 2021 by Diego Chourrout, Hotel Director.

Dear Mrs. Wendy, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations ,I am sure that your comments are very valuable to continue working with that same dedication. We hope very soon we will have the opportunity to serve you again

5 out of 5
It was a great stay

Posted by on Jun 30, 2021

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Comment from Hotel Management

Jun 30, 2021 by Diego Chourrout, Hotel Director.

Dear guest, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. I am sure that your comments are very valuable to continue working with that same dedication. We hope very soon we will have the opportunity to serve you again

1 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

May 27, 2021 by Diego Chourrout, Hotel Director.

Estimado huésped, Agradezco el tiempo que se tomó en evaluar su experiencia, con preocupación veo su calificación que nos deja de esta última visita. Si usted pudiese detallarme un poco a cerca de la experiencia vivida me ayudaría mucho para poder detectar y sobre todo trabajar en nuestras áreas de oportunidad, en verdad lamento mucho el sentir con el cual usted se retiró del Hotel. Agradecería mucho poder tener su retroalimentación y poder contar con una próxima visita al Hotel

About the NH Collection Mexico City Reforma

Location Liverpool No 155, Mexico City, 06600

Property Features

NH Collection Mexico City Reforma offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. There are 16 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4-star Mexico City hotel is smoke free.

  • 306 guestrooms or units
  • 17 levels
  • 2 buildings
  • Built in 1972
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.6 km / 2.2 mi)
  • Metro station: Insurgentes Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.

NH Collection Mexico City Reforma has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 766.08 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 55 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 297 and MXN 396 per person (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 766.08 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Mexico City
  • Nh Hotel Mexico City
  • Nh Hotels Mexico City
  • Nh Mexico City Hotel Mexico City
  • NH Mexico City Reforma
  • NH Mexico City Reforma Hotel
  • Reforma Hotel
  • NH Collection Mexico City Reforma Hotel
  • Collection Reforma Hotel
  • NH Collection Mexico City Reforma
  • Collection Reforma
  • NH Collection Mexico City Reforma Hotel
  • NH Collection Mexico City Reforma Mexico City
  • NH Collection Mexico City Reforma Hotel Mexico City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.