Heart of Mexico City
Within a 10-minute walk of this Zona Rosa hotel, you'll find Paseo de la Reforma and The Angel of Independence Monument. Also, U.S. Embassy is within half a mile (1 km) and Chapultepec Park is within 2 miles (3 km).
Full-service spa, dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the gym and perks like free self parking.
Sep 12, 2023 by EK RODRIGO CAMACHO / GUEST RELATIONS
Dear Roger, For NH Collection Mexico City Reforma it was a great pleasure having received you at our hotel, where you will always find, YOUR HOME!I have already shared your comments with our colleagues who have been very happy to know that their work culminated in the satisfaction of a client as important as you and your guests.Thank you for your visit and see you soon!
Sep 27, 2022 by María Lazalde
Dear Alvaro, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. Our aim is to provide our guests with excellent service, quality food and beverages and a comfortable room to rest in. I am really very sorry for not being able to meet and exceed your expectations this time. My team and I appreciate the opportunity we had of being of service to you and will be glad to welcome you our Hotel in the near future. Ready to serve you always.
Oct 28, 2021 by Diego Chourrout, Hotel Director.
Dear Mrs. Wendy, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. We are pleased to have exceeded your expectations ,I am sure that your comments are very valuable to continue working with that same dedication. We hope very soon we will have the opportunity to serve you again
Jun 30, 2021 by Diego Chourrout, Hotel Director.
Dear guest, Thank you for sharing your comments regarding your stay at the NH Collection Mexico City Reforma Hotel, for us it is very valuable to receive feedback from our guests. I am sure that your comments are very valuable to continue working with that same dedication. We hope very soon we will have the opportunity to serve you again
May 27, 2021 by Diego Chourrout, Hotel Director.
Estimado huésped, Agradezco el tiempo que se tomó en evaluar su experiencia, con preocupación veo su calificación que nos deja de esta última visita. Si usted pudiese detallarme un poco a cerca de la experiencia vivida me ayudaría mucho para poder detectar y sobre todo trabajar en nuestras áreas de oportunidad, en verdad lamento mucho el sentir con el cual usted se retiró del Hotel. Agradecería mucho poder tener su retroalimentación y poder contar con una próxima visita al Hotel
NH Collection Mexico City Reforma offers its guests a full-service spa, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and 16 meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the eco-certified NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available. This 4-star Mexico City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Valet parking (surcharge)
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late night fare is available from 24-hour room service.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.