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4.4 out of 5

"Nice hotel, centrally located. Staff is very nice and helpful. " More

By a verified traveler on Sat 19 Jan 2019

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Hotel Description

4.5-star luxury hotel near Paseo de la Reforma

City center retreat

Within a 10-minute walk of this Cuauhtemoc hotel, you'll find Paseo de la Reforma and The Angel of Independence Monument. Chapultepec Park and Zócalo are also within 3 miles (5 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 24-hour business center, express check-in, and airport shuttle. You'll appreciate the indoor pool, bar/lounge, and laundry facilities.

Deluxe Room, 1 King Bed, Non Smoking, No View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$144* Per night/room Sep 30 - Oct 1

Executive Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking, No View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking, Corner (Corner View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking, No View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Mexico City Marriott Reforma Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mexico City Marriott Reforma Hotel

Everyone (5)
4 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

May 26, 2021 by Zaira M

Dear guest, We appreciate your preference and the time to make the evaluation, for us it is very important to know. We hope to see you soon again. We are reiterate at your service. Best regards!

4 out of 5
Nice hotel, centrally located. Staff is very nice and helpful.

Posted by on Jan 19, 2019

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Comment from Hotel Management

Jan 19, 2019 by Daniela - Ecommerce

Dear Mags, We appreciate your feedback which will be shared with our staff and general manager. We'd love to have you here again. Best regards!

5 out of 5
Very nice people working there they are always kind I will recommend to stay there

Posted by , from Chicago on Nov 5, 2018

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Comment from Hotel Management

Nov 5, 2018 by Daniela - Ecommerce

Dear Mr. Sergio, Thanks for your feedback, we will share it with our general manager and staff. Hope to see you soon. Best regards!

5 out of 5
Nice hotel, courteous staff, restaurants in there 👌

Posted by , from Santa Maria on Sep 22, 2018

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Comment from Hotel Management

Sep 24, 2018 by Daniela - Ecommerce Executive

Dear Guest, We appreciate your feedback which is going to be shared with all of our staff. We hope to see you again in near future. Best regards!

4 out of 5
Gym, Sauna, Steam were Excellent. Definitely a PLUS..Staff was very helpful and thorough.

Posted by , from Florida on Sep 14, 2018

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Comment from Hotel Management

Sep 14, 2018 by Daniela - Ecommerce Executive

Dear Guest, Thanks for your feedback, we will share it with our colleagues. Best regards!

Property Features

Mexico City Marriott Reforma Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A spa tub, a fitness center, and a sauna are also featured at the luxury Mexico City Marriott Reforma Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee. This 4.5-star Mexico City hotel is smoke free.

  • 322 guestrooms or units
  • 16 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 2008
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (2.6 km / 1.6 mi)
  • Property shuttles: Airport shuttle, train station pick-up, theme park shuttle, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Mexico City Marriott Reforma Hotel offers 322 accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 42-inch LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.

Condimento Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

La Mansion - This steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Great Room - Lobby Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour nearby

Spa Services

Oriental Fitness Center has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 10 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Mexico City Marriott Reforma Hotel offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Mexico City Marriott Reforma Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 for adults, USD 10 and USD 12 for children (approximately)
  • Fee for in-room wireless Internet: USD 14 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 11 per day (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (one-way)
  • Airport shuttle fee per child: USD 0 (up to 12 years old)
  • Valet parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marriott Reforma Mexico City
  • Hotel Reforma Mexico City
  • Marriott Mexico City
  • Marriott Reforma
  • Marriott Reforma Hotel
  • Mexico City Marriott Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel
  • Mexico City Reforma
  • Reforma Marriott
  • Mexico City Marriott Reforma Hotel
  • Mexico City Marriott Reforma
  • Mexico City Marriott Reforma Hotel Hotel
  • Mexico City Marriott Reforma Hotel Mexico City
  • Mexico City Marriott Reforma Hotel Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.