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 Mexico City • 1 Room
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Marquis Reforma Hotel Spa

4.5-star property
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX 1-855-201-7819
4.8 out of 5
Exceptional!
See all 8 travelocity Reviews

"Very clean and great customer service. Highly recommend " More

By a verified traveler on Tue 04 Oct 2022

Points Of Interest

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Hotel Description

4.5-star luxury hotel near Torre Mayor

City center retreat

Within a 10-minute walk of this Reforma hotel, you'll find Torre Mayor and The Angel of Independence Monument. Chapultepec Park and U.S. Embassy are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$167* Per night/room Oct 15 - Oct 16

Loft City View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sky Suite Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sky Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marquis Reforma Hotel Spa ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marquis Reforma Hotel Spa

Everyone (2) Couples (2) Family (2)
4 out of 5

Posted by on Nov 26, 2022

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5 out of 5
Very clean and great customer service. Highly recommend

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 5, 2022 by Gerente de Calidad

Dear Miss Sonia,Thank you for taking the time to share your experience at Marquis Reforma Hotel & Spa and for recommending us. We are so pleased to learn all our efforts to exceed your expectations were worth it. To Marquis Family it was a pleasure to welcome and pamper you through our team hospitality.Thank you for giving us the opportunity to host you. We look forward to welcoming you again soon.Yours sincerely,Sara Lizarraga

5 out of 5
Love this place!

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 22, 2022 by Quality Manager

Dear Mr. Iván, I appreciate your thoughtful comments, and may I add how great it was to host you at your home away from home. We are so happy to know we met your expectations. Thank you for your preference, we hope to see you back on your next visit. Yours sincerely, Sara Lizarraga

5 out of 5
Phenomenal service! Everyone was extremely friendly and helpful.

Posted by , from Waukegan on Feb 23, 2022

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Comment from Hotel Management

Feb 24, 2022 by Quality Manager

Dear Miss Liliana, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and provide you the highest level of hospitality as it is our main priority. We are delighted to know your stay with us was an excellent experience. Our staff will be very happy to know your opinion about the service you received from them. Thank you for giving us the opportunity to host you at your home away from home. It will be a pleasure to welcome you again soon. Yours sincerely, Sara Lizarraga

5 out of 5
Excellent service

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Quality Manager

Dear Miss Silvia, Thank you for giving us the opportunity to host you and for taking the time to let us know your comments. It is very rewarding for us to know that the service met your expectations. We appreciate your preference and we look forward to welcoming you soon again. Yours sincerely, Sara Lizarraga

4 out of 5
Great staff. Friendly and helpful. Spa is a great addition.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 8, 2019 by Quality Manager

Dear Miss Anna, Thank you for choosing to stay at Marquis Reforma Hotel & Spa. It is very rewarding for us to know we met your expectations. As a member of The Leading Hotels of the World we assure to make you feel special by offering you a high-quality service. For that reason, we are so pleased to know all our efforts to pamper you through our hospitality were worth it. We appreciate your preference and we look forward to welcoming at your home away from home. Yours sincerely, Sara Lizarraga

5 out of 5
I'm satisfied location of property close the places I wanted to visit.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 11, 2019 by Quality Manager

Dear guest: Thank you for choosing Marquis Reforma Hotel & Spa and for taking the time to share your experience. We are so pleased to know our privileged location allows you to visit interesting places near the hotel. We appreciate your preference and we look forward to welcoming you soon again. Yours faithfully, Sara Lizarraga

5 out of 5

Posted by on Mar 18, 2019

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Comment from Hotel Management

Apr 29, 2019 by Gerente de Calidad

Estimado huésped: Gracias por su visita a Hotel Marquis Reforma & Spa. Nos dio mucho gusto recibirlo y esperamos tener el placer de ser nuevamente sus anfitriones. Cordialmente, Sara Lizarraga

About the Marquis Reforma Hotel Spa

Location Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX 6500

Property Features

Marquis Reforma Hotel Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the luxury Marquis Reforma Hotel Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Mexico City hotel is smoke free.

  • 209 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (4.4 km / 2.7 mi)
  • Metro station: Sevilla Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. A pillow menu is available. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Pillow options
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

Marquis Reforma Hotel Spa has 2 restaurants serving breakfast, lunch, and dinner.

Los Canarios - This restaurant specializes in Mexican cuisine. Open daily.

A la Parilla - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Mountain biking on site

Spa Services

Spa Marquis has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Marquis Reforma Hotel Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Marquis Reforma Hotel Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Safe Travels (WTTC - Global).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Spa fee: USD 25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 for adults and USD 10 for children
  • Fee for in-room wired Internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (return, maximum occupancy 2)
  • Airport shuttle fee per child: USD 0 (up to 11 years old)
  • Valet parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marquis Spa
  • Marquis Hotel Spa
  • Marquis Reforma
  • Marquis Reforma Hotel
  • Marquis Reforma Hotel Spa
  • Marquis Reforma Spa
  • Reforma Marquis
  • Spa Hotel Marquis
  • Spa Marquis Reforma
  • Spa Reforma
  • Marquis Hotel Mexico
  • Marquis Reforma Hotel Mexico City
  • Marquis Reforma Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.