Skip to main content
Beginning of main content
4.8 out of 5

"Phenomenal service! Everyone was extremely friendly and helpful. " More

By a verified traveler on Wed 23 Feb 2022

Enter dates to see availability

Hotel Description

4.5-star luxury hotel near Torre Mayor

City center retreat

Within a 10-minute walk of this Cuauhtemoc hotel, you'll find Torre Mayor and Chapultepec Park. The Angel of Independence Monument and U.S. Embassy are also within half a mile (1 km).

Luxury amenities

A full-service spa, 2 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the gym, bar/lounge, and snack bar/deli.

Deluxe 1 King or 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$147* Per night/room Aug 12 - Aug 13

Loft City View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sky Suite Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sky Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite 1 King or 2 Double Beds

Bed Count 1 King Bed Maximum Occupancy 3 Max

Marquis Reforma Hotel Spa ratings based on 9 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Marquis Reforma Hotel Spa

Everyone (4) Couples (1) Family (2)
5 out of 5
Love this place!

Posted by on Jun 20, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 22, 2022 by Quality Manager

Dear Mr. Iván, I appreciate your thoughtful comments, and may I add how great it was to host you at your home away from home. We are so happy to know we met your expectations. Thank you for your preference, we hope to see you back on your next visit. Yours sincerely, Sara Lizarraga

5 out of 5
Phenomenal service! Everyone was extremely friendly and helpful.

Posted by , from Waukegan on Feb 23, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 24, 2022 by Quality Manager

Dear Miss Liliana, On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at Marquis Reforma Hotel & Spa. To Marquis Family it was a pleasure to welcome and provide you the highest level of hospitality as it is our main priority. We are delighted to know your stay with us was an excellent experience. Our staff will be very happy to know your opinion about the service you received from them. Thank you for giving us the opportunity to host you at your home away from home. It will be a pleasure to welcome you again soon. Yours sincerely, Sara Lizarraga

5 out of 5
Excellent service

Posted by on Nov 29, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 29, 2021 by Quality Manager

Dear Miss Silvia, Thank you for giving us the opportunity to host you and for taking the time to let us know your comments. It is very rewarding for us to know that the service met your expectations. We appreciate your preference and we look forward to welcoming you soon again. Yours sincerely, Sara Lizarraga

4 out of 5
Great staff. Friendly and helpful. Spa is a great addition.

Posted by on Jul 7, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2019 by Quality Manager

Dear Miss Anna, Thank you for choosing to stay at Marquis Reforma Hotel & Spa. It is very rewarding for us to know we met your expectations. As a member of The Leading Hotels of the World we assure to make you feel special by offering you a high-quality service. For that reason, we are so pleased to know all our efforts to pamper you through our hospitality were worth it. We appreciate your preference and we look forward to welcoming at your home away from home. Yours sincerely, Sara Lizarraga

5 out of 5
I'm satisfied location of property close the places I wanted to visit.

Posted by on Jun 9, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 11, 2019 by Quality Manager

Dear guest: Thank you for choosing Marquis Reforma Hotel & Spa and for taking the time to share your experience. We are so pleased to know our privileged location allows you to visit interesting places near the hotel. We appreciate your preference and we look forward to welcoming you soon again. Yours faithfully, Sara Lizarraga

5 out of 5

Posted by on Mar 18, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 29, 2019 by Gerente de Calidad

Estimado huésped: Gracias por su visita a Hotel Marquis Reforma & Spa. Nos dio mucho gusto recibirlo y esperamos tener el placer de ser nuevamente sus anfitriones. Cordialmente, Sara Lizarraga

4 out of 5

nice hotel too bad the wellness facilities;sauna,s

Cons: lights in rooms make the wellness facilities coed make english newspapers available their shop should sell sodas,beer,wine etc
Location: excellent location nice streets to walk
it was disturbing that the Jacuzzi,steam room and sauna were not coed couples would like to use these facilities together,while on vacation and do not want to do it alone that prevented us to use those otherwise nice amenities

Posted by , from new york on Jan 9, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 10, 2018 by Quality Manager

Dear Pam, Thank you for taking the time to share your experience regarding your stay with us. We already took note about your newspaper preference and we will be glad to offer you one according to your needs on your next visit. We appreciate your feedback about the wellness area, in this case we have the swimming pool available where you can enjoy this space accompanied by your couple, besides there is an area in the pool which is the same as the jacuzzis, where you can enjoy a wonderful hydromassage. I am sure you will love it. As you mentioned, our property is located in a privilege location, since there are many interesting places to visit, such as museums, historical places, etc. Marquis Reforma appreciates your preferences and we look forward to welcoming you soon again. Yours sincerely, Sara Lizarraga

5 out of 5

Well located in CDMX

Very nice stay. Quiet and well apportioned. Good value.

Posted by , from Lima, Peru on Nov 23, 2017

Was this review helpful to you?
Comment from Hotel Management

Nov 26, 2017 by Quality Manager

Dear guest, Thank you for letting us know about your experience at Marquis Reforma Hotel & Spa. We are so pleased to hear that our facilities met your expectations. Marquis Reforma appreciates your preference and looks forward to welcoming you soon again. Yours faithfully, Sara Lizarraga

5 out of 5

Great Hotel and Staff

Great hotel. Experience was outstanding from start to finish. From the moment I arrived the staff was welcoming. Jesus at the front desk spoke English well (my Spanish is somewhat limited) and was he was very helpful. The room was clean and in good condition. Throughout my stay the service staff was helpful but not intrusive. The on-site restaurants were good. The location is great. I plan to stay there again when I go back to Mexico City.

Posted by , from New York on Mar 23, 2017

Was this review helpful to you?
Comment from Hotel Management

Mar 25, 2017 by Quality Manager

Dear Robert, We are delighted to know that your stay at Marquis Reforma Hotel & Spa was exceptional. Our aim is to do our best to create an excellent experience for our guests and a happy guest is our best rewarding for our effort. I will be glad to share all those good comments with our team, especially with Jesús at the front desk. They will be happy to know about your comments. Please let us know about your next trip to Mexico City, we will be glad to welcoming you. Kind regards, Sara Lizarraga Quality Manager

Property Features

Marquis Reforma Hotel Spa offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. A fitness center, spa services, and a terrace are also featured at the luxury Marquis Reforma Hotel Spa. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Mexico City hotel is smoke free.

  • 209 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (4.4 km / 2.7 mi)
  • Metro station: Sevilla Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Marquis Reforma Hotel Spa offers 209 air-conditioned accommodations with iPod docking stations and minibars. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Espresso maker
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to noon.

Marquis Reforma Hotel Spa has 2 restaurants serving breakfast, lunch, and dinner.

Los Canarios - This restaurant specializes in Mexican cuisine. Open daily.

A la Parilla - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Mountain biking on site

Spa Services

Spa Marquis has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Marquis Reforma Hotel Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Safe Travels (WTTC - Global).

  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Electrostatic spray is used for disinfection
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Pool fee: USD 25 per person, per night
  • Spa fee: USD 25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 10 for children (approximately)
  • Fee for in-room wired Internet: USD 25 (for 24 hours, rates may vary)
  • Airport shuttle fee: USD 92 per vehicle (roundtrip, maximum occupancy 2)
  • Airport shuttle fee per child: USD 0 (up to 11 years old)
  • Valet parking fee: USD 8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Marquis Spa
  • Marquis Hotel Spa
  • Marquis Reforma
  • Marquis Reforma Hotel
  • Marquis Reforma Hotel Spa
  • Marquis Reforma Spa
  • Reforma Marquis
  • Spa Hotel Marquis
  • Spa Marquis Reforma
  • Spa Reforma
  • Marquis Hotel Mexico
  • Marquis Reforma Hotel Mexico City
  • Marquis Reforma Mexico City
  • Marquis Reforma Mexico City
  • Marquis Reforma Hotel Spa Hotel
  • Marquis Reforma Hotel Spa Mexico City
  • Marquis Reforma Hotel Spa Hotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

url importing http://www.travelocity.com/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Mexico-City-Hotels-Marquis-Reforma-Hotel-Spa.h366-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.