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5.0 out of 5

"The hotel is luxurious but avoids seeming pretentious because of the quality of the staff. My room was exceptionally comfortable as well as luxurious, ... " More

By a verified traveler on Tue 28 Mar 2017

Hotel Description

5-star luxury hotel in Polanco

Mexico City retreat

Within a 10-minute walk of this Polanco hotel, you'll find Avenida Presidente Masaryk and Chapultepec Park. Campo Deportivo Militar Marte and Auditorio Nacional are also within half a mile (1 km).

Dining, health club

A restaurant and a health club are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Free self parking, express check-out, and dry cleaning are also offered.

Free WiFi, iPod docks

The 35 soundproofed guestrooms offer free WiFi and iPod docks. Flat-screen TVs come with satellite channels, and other amenities include room service and premium bedding.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$260* Per night/room Sep 18 - Sep 19

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed, Non Smoking, Corner (Las Alcobas)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking, Fireplace (Pasaje Penthouse Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking, Balcony (Master Masaryk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Las Alcobas, a Luxury Collection Hotel, Mexico City ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Las Alcobas, a Luxury Collection Hotel, Mexico City

Everyone (2)
5 out of 5

First time visitor to Mexico City

Pros: Everything--accommodations, location, but particularly the staff.
Cons: Nothing, in my opinion. I was completely satisfied.
Location: The neighborhood offers many informal options for eating or having a drink. It's location near the fabulous Chapultepec Park makes the location ideal.
The hotel is luxurious but avoids seeming pretentious because of the quality of the staff. My room was exceptionally comfortable as well as luxurious, and I appreciated the many free amenities, such as unlimited water, soft drinks, etc. from the mini-fridge. But it was the staff that made this an exceptional stay for me in a new (for me), and exciting city. Every one of my staff encounters was a genuine pleasure as well as providing expert assistance and advice on what to see and how best to navigate the city. While not inexpensive, the cost is well below the high quality of the accommodations and the service. In addition to the hotel, itself, the associated restaurant, Dulce Patria, is an exceptional dining experience that should not be missed.

Posted by , from Central Pennsylvania on Mar 28, 2017

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5 out of 5

A special experience in a special hotel

The staff was so warm and friendly. You're instantly welcomed and the service is terrific. The hotel is in a very nice part of town with easy access to many restaurants and shops. The rooms are small but chic and modern with many little amenities. Best shower I've ever used.

Posted by , from Dallas on Aug 15, 2016

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About the Las Alcobas, a Luxury Collection Hotel, Mexico City

Location Av. Presidente Masaryk 390, Mexico City, CDMX 11560

Property Features

There's a restaurant on site. Public spaces have free WiFi and wired Internet. A health club, tour/ticket assistance, and concierge services are also featured at the luxury Las Alcobas, a Luxury Collection Hotel, Mexico City. Self parking is free. This 5-star Mexico City hotel is smoke free.

  • 35 guestrooms or units
  • 6 levels
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Train station: Mexico City Buenavista Station (6.6 km / 4.1 mi)
  • Metro station: Polanco Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include designer toiletries and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • IPod dock
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Las Alcobas, a Luxury Collection Hotel, Mexico City has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 7 and younger are not allowed at this property. All guests older than 7 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, and American Express; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Las Alcobas
  • Las Alcobas Hotel
  • Las Alcobas Hotel Mexico City
  • Las Alcobas Mexico City
  • Las Alcobas Mexico Df Hotel Mexico City
  • Las Alcobas Mexico DF Mexico City
  • Las Alcobas Luxury Collection Hotel Mexico City
  • Las Alcobas Luxury Collection Hotel
  • Las Alcobas Luxury Collection Mexico City
  • Las Alcobas Luxury Collection
  • Las Alcobas a Luxury Collection Hotel
  • Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
  • Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 7 years old and younger aren't allowed at this property.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.