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4.0 out of 5

"Excelente servicio y ubicación. Súper recomendado para personas que viajan por negocios, por un corto período o tienen una escala de vuelo muy larga. " More

By a verified traveler on Mon 30 Dec 2019

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Hotel Description

3.5-star hotel near Tezontle Park

Close to airport

You'll find Tezontle Park and Sports Palace Dome within 3 miles (5 km) of this hotel. Foro Sol and Autodromo Hermanos Rodriguez are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Free self parking, a terrace, and express check-out are also offered.

Free WiFi, MP3 docks

The 96 soundproofed guestrooms offer free WiFi and MP3 docks. Other amenities include room service, coffee/tea makers, and flat-screen TVs with cable channels.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$55* Per night/room Jan 28 - Jan 29

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Krystal Urban Aeropuerto Cd de Mexico ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Krystal Urban Aeropuerto Cd de Mexico

Everyone (2) Couples (2) Family (4)
5 out of 5
it was beautiful

Posted by on Sep 26, 2021

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Comment from Hotel Management

Nov 9, 2021 by Gerente General

Thank you very much for your comments We will be happy to see you again soon Have a great day !!!

5 out of 5
Excelente servicio y ubicación. Súper recomendado para personas que viajan por negocios, por un corto período o tienen una escala de vuelo muy larga.

Posted by , from Ecuador on Dec 30, 2019

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Comment from Hotel Management

Jan 8, 2020 by Nicole

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

4 out of 5

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 19, 2019 by thanks

We appreciate your evaluation of your recent stay at our hotel. Your opinion is very valuable to us, and we strive to improve each of the rooms.

1 out of 5
Me ofrecieron pasar por nosotros al Aeropuerto y mi llegada fue a las 11:25 pm, era la 1:00 am y no acudieron por nosotros. Me entregaron las llaves de la habitación y no funcionaban 3 veces tuve que acudir a la recepción. En la cual la señorita fue muy amable pero mi molestia ya estaba muy alta

Posted by on Jun 16, 2019

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4 out of 5

Posted by on May 28, 2019

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Comment from Hotel Management

May 28, 2019 by Gracias

Muchas gracias por su evaluación de su reciente estancia en nuestro hotel. Su opinión es muy valiosa para nosotros, ya que nos esforzamos por mejorar cada una de las estancias.

5 out of 5
Great hotel. Very nice and elegant. No issues whatsoever! Definitely recommend this hotel to everyone!

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by thanks

Thank you very much for your review of your recent stay at our hotel. Your opinion is very valuable to us, as we strive to improve each and every one of the stays

About the Krystal Urban Aeropuerto Cd de Mexico

Location Avenida Javier Rojo Gomez No. 630, Mexico City, CDMX 9310

Renovations + Closures

The following facilities or services will be unavailable from October 21 2021 to December 31 2022 (dates subject to change):

  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. WiFi is free in public spaces. A fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Krystal Urban Aeropuerto Cd de Mexico. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Krystal Urban Aeropuerto Cd de Mexico offers 96 accommodations with MP3 docking stations and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

R1 - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Krystal Urban Aeropuerto Cd de Mexico

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a MXN 900 fee; reservations are required for on-site testing. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Reservations are required for onsite COVID-19 testing
  • Noise-free rooms not guaranteed
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 180 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Doubletree Hilton Hotel Mexico City Airport Area
  • Doubletree Hilton Mexico City Airport Area
  • Doubletree Mexico City Airport Area
  • Krystal Urban Aeropuerto Cd Mexico Hotel
  • Krystal Urban Aeropuerto Cd Hotel
  • Krystal Urban Aeropuerto Cd Mexico
  • Krystal Urban Aeropuerto Cd
  • Krystal Urban Aeropuerto Cd de Mexico Hotel
  • Krystal Urban Aeropuerto Cd de Mexico Mexico City
  • Krystal Urban Aeropuerto Cd de Mexico Hotel Mexico City

You should know

  • Krystal Urban Aeropuerto Cd de Mexico offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.