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Isaaya Hotel Boutique by WTC

4.0 star property
4-star hotel near Pepsi Center

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Photo gallery for Isaaya Hotel Boutique by WTC

Terrace/patio
Reception
Interior detail
1 bedroom, minibar, in-room safe, desk
Deluxe Room, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Mexico City
  • World Trade Center Mexico City
    ‪2 min walk‬
  • Pepsi Center
    ‪2 min walk‬
  • Chapultepec Park
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

View all photos for Super Saver, 1 King Bed

Super Saver, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Super Saver, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(9 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite with Balcony or Terrace

Junior Suite with Balcony or Terrace | 1 bedroom, minibar, in-room safe, desk

Junior Suite with Balcony or Terrace

8.8 out of 10
Excellent
(5 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Mexico City

Benito Juarez stay.With a stay at this Benito Juarez hotel, you'll be steps from Pepsi Center and World Trade Center Mexico City. Also, Poliforum Siqueiros is within half a mile (1 km) and Parque Zoologico de Chapultepec is within 3 miles (5 km).

What's nearby

  • World Trade Center Mexico City - 2 min walk - 0.1 miles
  • Pepsi Center - 2 min walk - 0.1 miles
  • Chapultepec Park - 4 min drive - 2.4 miles
  • Zócalo - 8 min drive - 5.2 miles
  • Parque Zoologico de Chapultepec - 8 min drive - 3.8 miles

Getting around

  • Mexico City Fortuna Station - 12 min drive
  • San Pedro de los Pinos Station - 15 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪El Cardenal - ‬1 min walk
  • ‪Cerveza Mexico 2019 - ‬1 min walk
  • ‪Fondue Haus Zermatt - ‬1 min walk
  • ‪Chazz - ‬2 min walk
  • ‪Café Punta del Cielo - ‬2 min walk

About this property

Isaaya Hotel Boutique by WTC

4-star hotel near Pepsi Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Isaaya Hotel Boutique by WTC. Free self parking and valet parking are available.

This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 4 levels
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Isaaya Hotel Boutique by WTC offers 26 accommodations with iPod docking stations and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds. 50-inch Smart televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekend full breakfast available 8:00 AM to noon for a fee: MXN 200 to 350 for adults and MXN 200 to 350 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 200.00 to 350.00 for adults, and MXN 200.00 to 350.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

del Parque Mexico City
Hotel del Parque
Hotel del Parque Mexico City
Hotel & Suites Del Parque Mexico City
Hotel And Suites Del Parque
Isaaya Hotel Boutique WTC Mexico City
Isaaya Hotel Boutique WTC
Isaaya Boutique WTC Mexico City
Isaaya Boutique WTC
Isaaya Hotel Boutique

Frequently asked questions

How close is Isaaya Hotel Boutique by WTC to the airport?

Isaaya Hotel Boutique by WTC is 7.5 mi (21-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Isaaya Hotel Boutique by WTC have an airport shuttle?

Airport shuttle services are not available at Isaaya Hotel Boutique by WTC.

Does Isaaya Hotel Boutique by WTC offer free breakfast?

Free breakfast isn’t offered at Isaaya Hotel Boutique by WTC, but full breakfast is offered for a fee of between MXN 200.00 and 350.00 for adults, MXN 200.00 and 350.00 for children.

Is there a casino at Isaaya Hotel Boutique by WTC?

No, there is no casino at this hotel.

What time is check-in at Isaaya Hotel Boutique by WTC?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Isaaya Hotel Boutique by WTC?

This hotel offers free self parking and valet parking.

Does Isaaya Hotel Boutique by WTC have a pool?

Isaaya Hotel Boutique by WTC does not have a pool.

Does Isaaya Hotel Boutique by WTC have a restaurant?

Isaaya Hotel Boutique by WTC is home to Anyuna, which features Mediterranean cuisine.

Does Isaaya Hotel Boutique by WTC have a spa?

There are no spa services available at this hotel.

How close is Isaaya Hotel Boutique by WTC to downtown Mexico City?

Isaaya Hotel Boutique by WTC is 3.7 mi away from Mexico City.

Isaaya Hotel Boutique by WTC Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1004 reviews
Rating 8 - Good. 158 out of 1004 reviews
Rating 6 - Okay. 44 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location across the WTC, close to many dining & shopping options, spacious, nice and clean rooms. Good breakfast and excellent service at property restaurant. Front desk staff was very nice and helpful. I definitely will recommend the Isaaya Hotel Boutique.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jovanny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The residence was modern and well maintained. Everything outside was also busy and it felt safe. Unless you are looking for a specific location, everything you need will be in a walkable distance.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location. Staff are very friendly.
Stayed 10 nights in Feb 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
The room was clean, the staff and service great, but the AC didn't work and it was hot. Also some weird noises, I'm guessing from the old plumbing, made it difficult to sleep. No complimentary water and the conditioner from the shower was empty. No dinner nor room service. Solid 3 star stay but not higher.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gohan Almonte, Williamsburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to Mexico City for my girlfriend’s birthday and booked this hotel. The hotel itself was good and the room was really big. The only negative thing was the AC broke down and it was a little warm in the room. They provided us with a fan which helped quite a bit. I also wish that the gym was a little bit bigger. It only had one elliptical and one treadmill.
Stayed 5 nights in Feb 2025

4/10 Poor

ITOYDANI

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

8/10 Good

Andrea

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Aarón de Jesus

Stayed 2 nights in Feb 2025

10/10 Excellent

Manuel, Stamford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel goza de una céntrica ubicación en el sur de la ciudad y las habitaciones ofrecen buenos espacios y comodidades. El restaurante es pequeño pero ofrece una buena carta, y la cocina es de calidad. Restando ciertas políticas administrativas respecto a los pagos por adelantado y un precio promedio para los servicios ofrecidos, es una opción a considerar por quienes requieran hospedarse en la zona del WTC.
Stayed 24 nights in Dec 2024

8/10 Good

alcira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in the heart of WTC!

Hotel Isaaya, in general it was great! Rooms are classy and impecable. The bath towels were old, stained, and raggedy.
Stayed 3 nights in Jan 2025

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very well located. The room was big with nice perks such as automatic blackout blinds. The main issue was that the A/C was very old (noisy) and it did not had heat option, however I still recommend the hotel.
Stayed 2 nights in Jan 2025

8/10 Good

sandra

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding Anniversary

It was my Wedding Anniversary and the hotel pulled out all the stops with the Romance package
Stayed 4 nights in Dec 2024

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious with a lot of natural light. The bathroom has a separate sink and large toilet/shower area. The staff is friendly with reception and card access 24 hours. The hotel is close to the Mexican World Trade Center with many options to eat, including the in house restaurant open from 7 am to 7 pm. Only notes I recommend would be to fix the broken button on the elevator and might need newer TVs since the smarthub was really slow. Internet was also fair to good. Otherwise, a beautiful and modern property with a classic looking facade on the outside.
Stayed 8 nights in Dec 2024

10/10 Excellent

Daniel Paul

Stayed 4 nights in Nov 2024

10/10 Excellent

Ma. Antonieta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good!
Stayed 5 nights in Nov 2024

10/10 Excellent

Juan, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property. Comfortable rooms and good location with many food options. One thing I would change - my personal preference- is that the bathroom door was more private, rather than a flushed look. Other than that, all was great, including the free water throughout the stay!
Stayed 2 nights in Dec 2024

6/10 Okay

Neelima

Liked: Staff & service, amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Savanah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay!!!

The room was nice and big and clean and modern. The location was also good too and cheap uber or didi ride to other places. I loved it and would def go back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, el edificio está bastante bien solo que el elevador es algo pequeño, la comida es rica y todo el staff es bastante amable
Stayed 1 night in Nov 2024

6/10 Okay

Diomenger

Stayed 5 nights in Nov 2024

10/10 Excellent

Matias

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Aitala, miami

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Well positive first.Location was convenient for my event. Upon arrival no check in until 4:30 because they have problems with their key /card machine .But was giving various versions .Made it to room nice ,good size . But no air condition ,again different versions until finally that two of their unit are down. They new this from the moment I arrive and was waiting and at no moment was told of this before check in.Solution very old and noisy portable fan .Until check out never resolve ,eventhough every morning was told they work on it and it suppose to be better. Lastly Breakfast was suppose to be at 7 am, one of the other reason I pick the place ,two days no breakfast because staff not arrive.Not concern at all. Thru all this very dismissive and felt i was suppose to not say anything about all this problems . Unfortunately large events in the area did not allow me to move another hotel
Stayed 5 nights in Nov 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Miriam Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small little place, very convenience to move around, staff very nice and helpful.
Stayed 4 nights in Nov 2024