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Hyatt Regency Mexico City Insurgentes - WTC

4.0 star property
4-star hotel near Poliforum Siqueiros

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City Insurgentes - WTC

Daily buffet breakfast (USD 18 per person)
Gym
City view from property
Property entrance
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
AV. INSURGENTES SUR 724, Mexico City, CDMX, 3100
  • Place, Poliforum Siqueiros
    ‪2 min walk‬
  • Place, World Trade Center Mexico City
    ‪7 min walk‬
  • Place, Pepsi Center
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(8 reviews)
  • 356 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • 357 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Exterior

Standard Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 438 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Exterior

Club Room, 1 King Bed

  • 352 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Daily buffet breakfast (USD 18 per person)

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 361 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Exterior

Junior Suite

  • 544 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down comforters, pillowtop beds, minibar, in-room safe

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Terrace, City View

8.0 out of 10
Very good
(1 review)
  • 352 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Terrace, City View

Down comforters, pillowtop beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Terrace, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Regency)

Exterior

Suite (Regency)

  • 544 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Benito Juarez stay.You'll be steps from Poliforum Siqueiros and within a 10-minute walk of World Trade Center Mexico City with a stay at this Benito Juarez hotel. Parque Delta and Paseo de la Reforma are also within 3 miles (5 km).

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 miles
  • Poliforum Siqueiros - 2 min walk - 0.1 miles
  • World Trade Center Mexico City - 7 min walk - 0.4 miles
  • Pepsi Center - 7 min walk - 0.4 miles
  • Metropoli Patriotismo - 14 min walk - 0.8 miles

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Pedro de los Pinos Station - 19 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Deigo Sushi & Ramen - ‬1 min walk
  • ‪Suntory - ‬1 min walk
  • ‪Principia Tasting Room - ‬1 min walk
  • ‪Restaurant Palominos - ‬1 min walk

About this property

Hyatt Regency Mexico City Insurgentes - WTC

4-star hotel near Poliforum Siqueiros
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 4625 square feet (430 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hyatt Regency Mexico City Insurgentes - WTC. Parking is available for a fee.

This 4-star Mexico City hotel is smoke free.

  • 201 guestrooms or units
  • 14 levels
  • 2 buildings
  • 2 bars or lounges
  • Meeting rooms
  • 4625 sq ft of conference space
  • 430 sq m of conference space
  • Built in 2022
  • Deli
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hyatt Regency Mexico City Insurgentes - WTC offers 201 shared accommodations with air conditioning, minibars, and safes. Pillowtop beds feature down comforters. 65-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

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Hilton Mexico City Reforma
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Jan 25 - Jan 26
Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered valet parking on site (USD 15 per night)
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 66 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Airport shuttle fee: USD 200 per person (roundtrip)
  • Airport shuttle fee per child: USD 170 (roundtrip)
  • Covered valet parking fee: USD 15 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome.
    Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Regency Mexico City Insurgentes
Hyatt Regency Mexico City Insurgentes WTC
Hyatt Regency Mexico City Insurgentes - WTC Hotel
Hyatt Regency Mexico City Insurgentes - WTC Mexico City
Hyatt Regency Mexico City Insurgentes - WTC Hotel Mexico City

Frequently asked questions

How close is Hyatt Regency Mexico City Insurgentes - WTC to the airport?

Hyatt Regency Mexico City Insurgentes - WTC is 7.8 mi (25-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Regency Mexico City Insurgentes - WTC?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City Insurgentes - WTC on Jan 23, 2026 start from $143.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Regency Mexico City Insurgentes - WTC have an airport shuttle?

Hyatt Regency Mexico City Insurgentes - WTC offers an airport shuttle 24 hours a day, on request, for a charge of USD 200 per person, roundtrip.

Does Hyatt Regency Mexico City Insurgentes - WTC offer free breakfast?

Free breakfast isn’t provided at Hyatt Regency Mexico City Insurgentes - WTC, but buffet breakfast is offered for a fee of USD 18 for adults and USD 10 for children. It's available every day from 6:30 AM to noon.

Is there a casino at Hyatt Regency Mexico City Insurgentes - WTC?

No, there is no casino at this hotel.

What time is check-in at Hyatt Regency Mexico City Insurgentes - WTC?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.

Is there free parking at Hyatt Regency Mexico City Insurgentes - WTC?

Free parking is not available at this hotel. Valet parking is available for USD 15 per night.

Does Hyatt Regency Mexico City Insurgentes - WTC have a pool?

Hyatt Regency Mexico City Insurgentes - WTC does not have a pool.

Does Hyatt Regency Mexico City Insurgentes - WTC have a restaurant?

Yes, there is a restaurant on site.

Does Hyatt Regency Mexico City Insurgentes - WTC have a spa?

There are no spa services available at this hotel.

How close is Hyatt Regency Mexico City Insurgentes - WTC to downtown Mexico City?

Hyatt Regency Mexico City Insurgentes - WTC is 3.7 mi away from Mexico City.

Hyatt Regency Mexico City Insurgentes - WTC Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 385 reviews
Rating 8 - Good. 52 out of 385 reviews
Rating 6 - Okay. 18 out of 385 reviews
Rating 4 - Poor. 18 out of 385 reviews
Rating 2 - Terrible. 19 out of 385 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gianluca, Fort Worth

Stayed 1 night in Dec 2025

8/10 Good

JUAN C

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heat service and people
Stayed 2 nights in Oct 2025

10/10 Excellent

Angela

Business traveler
Liked: Amenities, property conditions & facilities
Great service with good people
Stayed 3 nights in Oct 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good . Manager and staff exceptional. Wish other hotels would have the level of service you offered. 11 out of 10
Stayed 2 nights in Oct 2025

10/10 Excellent

Armando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo super bien
Stayed 3 nights in Sep 2025

2/10 Terrible

Ali

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did the reservation by mistake to mexico and we ask them a day before for a refund they won’t accept and we ask them to get first night and cancel the rest they didn’t accept
Stayed 4 nights in Sep 2025

2/10 Terrible

juan carlos

Disliked: Staff & service
I had prepaid my reservation in advance, yet I was charged regardless, and I had to request a refund to recover my payment. Furthermore, I had requested an upgrade with a superior view and a king-size bed, for which I was charged $175.00; however, I received the worst view in the hotel, and my request for a king-size bed was denied, with no effort made to provide a better service. I do not recommend this Hotel and I highly recommend you to make sure they don’t double charge you for the stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff was wonderful and attentive. We had a great time with amazing service from everyone. Would 10/10 recommend this location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ricardo

Stayed 5 nights in Feb 2025

10/10 Excellent

Ana

Stayed 3 nights in Sep 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ba
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

2/10 Terrible

Carlos, DANIA BEACH

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The worst Hotel I ever stayed
Stayed 3 nights in Aug 2025

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place will literally steal your money
Stayed 2 nights in Aug 2025

6/10 Okay

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute disgrace that i paid for a balcony and i did t get it Theyvsaid tgey were sold out but how coumd i book it?
Stayed 1 night in Aug 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was always very attentively
Stayed 4 nights in Aug 2025

10/10 Excellent

EVELYN, Opalocka

Stayed 3 nights in Aug 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently equiped!
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos, DANIA BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Stayed 3 nights in Jul 2025

10/10 Excellent

Marie

Stayed 1 night in Jul 2025

2/10 Terrible

Herica, Dacula

Traveled with family
Disliked: Amenities, property conditions & facilities
We recently stayed at this hotel, and unfortunately, our experience was not very positive regarding safety and management. During our stay, a glass door broke, which resulted in my child getting injured—he cut his foot and hand. This was very concerning, as I feel this situation could have been prevented and it is not safe for other guests, especially children. When I reported the incident, the manager’s response was very disappointing. He only agreed to move us to another room after I requested it, but there was no apology or any effort to properly address what had happened. I wasn’t looking for any free compensation, but I did expect the situation to be handled with more care and professionalism. I am sharing this review to make other guests aware and to hopefully encourage the hotel to improve safety measures and train staff to handle incidents like this more appropriately in the future.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Traveled with group
Liked: Cleanliness, property conditions & facilities
Enjoyed my stay. The staff, room, overall ambiance was great.
Stayed 4 nights in Jun 2025

2/10 Terrible

Youngtak

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025