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Hyatt House Mexico City/Santa Fe

4.0 star property
4-star hotel near Santa Fe Center Mall

Choose dates to view prices

Photo gallery for Hyatt House Mexico City/Santa Fe

Meet in style with a panoramic city view, comfortable seating, and modern amenities.
Experience the sleek design of this urban hotel, featuring a curved building with balconies and a flat roof.
Welcome to the Hyatt House, featuring a sleek reception area with a glass facade and a long corridor with a patterned floor.
Relax in our stylish lobby, featuring a seating area, modern art piece, and kitchen options.
Meet in style with expansive city views and comfortable seating areas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • Pet friendly

Explore the area

Map
Mexico City
  • Santa Fe Center Mall
    ‪9 min walk‬
  • Centro Medico ABC Santa Fe
    ‪10 min walk‬
  • Expo Santa Fe Mexico
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, Accessible (With Shower)

7.6 out of 10
Good
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

7.8 out of 10
Good
(7 reviews)
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(8 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | 1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

7.8 out of 10
Good
(7 reviews)
  • 592 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Mexico City

Santa Fe stay.Within a 10-minute walk of this Santa Fe hotel, you'll find Santa Fe Center Mall and Centro Medico ABC Santa Fe. Teatro Zentrika is 1.8 mi (3 km) away.

What's nearby

  • Santa Fe Center Mall - 9 min walk - 0.5 miles
  • Centro Medico ABC Santa Fe - 10 min walk - 0.6 miles
  • Parque La Mexicana - 14 min walk - 0.8 miles
  • Ciudad de los Ninos - 14 min walk - 0.8 miles
  • Expo Santa Fe Mexico - 2 min drive - 1.7 miles

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Buenavista Station - 36 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive

Restaurants

  • ‪El Diez - Santa Fe - ‬4 min walk
  • ‪Taquearte - ‬2 min walk
  • ‪El Japonez - ‬5 min walk
  • ‪Black Dog - ‬4 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Hyatt House Mexico City/Santa Fe

4-star hotel near Santa Fe Center Mall
Hyatt House Mexico City/Santa Fe offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. The business-friendly Hyatt House Mexico City/Santa Fe also features tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

This 4-star Mexico City hotel is smoke free.

  • 119 guestrooms or units
  • Meeting rooms
  • Built in 2017
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Convenience store
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt House Mexico City/Santa Fe offers 119 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

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Jul 20 - Jul 21
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 275 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 20 to August 1:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: MXN 1500 per pet, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 275 per night
  • Pet fee: MXN 1500 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

How close is Hyatt House Mexico City/Santa Fe to the airport?

Hyatt House Mexico City/Santa Fe is 16.7 mi (47-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt House Mexico City/Santa Fe?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Hyatt House Mexico City/Santa Fe on Jul 21, 2025 start from $98.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt House Mexico City/Santa Fe have an airport shuttle?

Airport shuttle services are not available at Hyatt House Mexico City/Santa Fe.

Does Hyatt House Mexico City/Santa Fe offer free breakfast?

Hyatt House Mexico City/Santa Fe offers free continental breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at Hyatt House Mexico City/Santa Fe?

No, there is no casino at this hotel.

What time is check-in at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hyatt House Mexico City/Santa Fe?

Free parking is not available at this hotel. Self parking is available for MXN 275 per night.

Does Hyatt House Mexico City/Santa Fe have a pool?

Hyatt House Mexico City/Santa Fe features an outdoor pool. One of the pools is closed seasonally each year from June 20 to August 1.

Does Hyatt House Mexico City/Santa Fe have a restaurant?

Hyatt House Mexico City/Santa Fe is home to H Bar, which features international cuisine.

Does Hyatt House Mexico City/Santa Fe have a spa?

There are no spa services available at this hotel.

How close is Hyatt House Mexico City/Santa Fe to downtown Mexico City?

Hyatt House Mexico City/Santa Fe is 10.8 mi away from Mexico City.

Hyatt House Mexico City/Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 986 reviews
Rating 8 - Good. 189 out of 986 reviews
Rating 6 - Okay. 70 out of 986 reviews
Rating 4 - Poor. 32 out of 986 reviews
Rating 2 - Terrible. 34 out of 986 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and relax
Stayed 2 nights in Mar 2025

2/10 Terrible

Gabro

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I was treated horribly by mgr and admin staff Hyatt needs to take down their name here ! ,!,,
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco J.

Stayed 2 nights in Mar 2025

8/10 Good

Cesar

Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro, Miami

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Property is clean, staff is great and breakfast is top-notch. A !
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 7 nights in Feb 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este es un muy buen hotel que está conectado con el hospital ABC de Santa Fe. La ubicación es muy conveniente, es muy limpio y con muy buen mantenimiento. Todo el staff es muy amable y busca solucionar las necesidades de los huéspedes. Tienen desayuno bufet pequeño pero muy bueno pues aunque pequeño, tienen de todo. Lo único donde les falla bastante es el el servicio y atención del personal del restaurante pues no son acomedidos ni serviciales. Todo lo demás es EXCELENTE!!
Stayed 15 nights in Jan 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice business hotel, not perfect.

Very nice, but a couple of issues. Hotel was kept rather cold, and it was difficult to control temperature in the room. But otherwise the room was very well equipped, with microwave, fridge etc. very comfortable as a whole. Food was a bit hit and miss. Some served rather cold and not terribly exciting.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ernesto, Albuquerque

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property ij the past, never had a a better time, staff is very friendly and professional, facilities are exceptional, 24 hrs front desk always, i really enjoyed my stays here.
Stayed 5 nights in Dec 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
In general very good
Stayed 5 nights in Dec 2024

10/10 Excellent

Sheila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like Hyatt
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin, Harwood Heights

Traveled with family
Liked: Amenities, property conditions & facilities
Clean hotel
Stayed 1 night in Nov 2024

10/10 Excellent

EFREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

EFREN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service breakfast was good but need add more like pancakes,hash browns and pastries
Stayed 16 nights in Nov 2024

10/10 Excellent

Achint

Stayed 4 nights in Nov 2024

4/10 Poor

Santiago

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness

Cleanliness could be improved.

I have a very good sense of smell. I could tell they cleaned urine somewhere in the room, but there was still a sutil but very annoying and disgusting smell residue only noticeable from certain parts of the room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in Santa Fe
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good hotel with friendly staff and good buffet breakfast, all the staff was helpful and nice, I was there with my mom because was near the hospital and the sales manager Nina Reyes was really helpful and kind same for Natalia an Jane the staff in the breakfast buffet and waitresses were very friendly and respectful the food it’s really good because goes beyond the usual menu you have in other hotels they have a lot options and is good menu compared to others hotels with the breakfast it’s included its clean and comfortable my only complaint was one of the elevator not working while my whole stay an the noise from construction or renovation I’m not sure what was happening about that but again Nina Reyes and the other staff was very helpful thank you
Stayed 1 night in Sep 2024

8/10 Good

klaus

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service
Mucho ruido en nuestra habitación se escuchaba todo lo de la habitación de enseguida
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Excellent service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yamen

Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Del Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the connection to the ABC hospital through the bridge
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandro, Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always feel right at home when I visit this property. A
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jul 2024