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4.3 out of 5

"The elevators need to be fixed, got stock on the elevator between the 5th and 4th floor did mention to the hotel staff. Smoking should be ban from the ... " More

By a verified traveler on Fri 07 Jan 2022

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Hotel Description

3.5-star hotel near Paseo de la Reforma

Roma Norte stay

Your stay at this Roma Norte hotel places you within 2 miles (3 km) of Paseo de la Reforma and Monument to the Revolution. The Angel of Independence Monument and Alameda Central are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport drop-off service. You'll appreciate the area shuttle, free self parking, and snack bar/deli.

Free WiFi, flat-screen TVs

The 130 guestrooms have flat-screen TVs with cable channels and offer free WiFi and room service. Other amenities include pillow menus, free local calls, and hair dryers.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$51* Per night/room Jun 10 - Jun 11

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Stanza ratings based on 10 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Stanza

Everyone (8) Family (2)
5 out of 5
The elevators need to be fixed, got stock on the elevator between the 5th and 4th floor did mention to the hotel staff. Smoking should be ban from the hotel!. Staff very nice, friendly and helpful

Posted by , from Santa Tecla on Jan 7, 2022

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Comment from Hotel Management

Jan 10, 2022 by Quality manager

Thanks for staying with us! Your opinion is very important, we will review our facilities and equipment to provide you with a better service on your next visit.

4 out of 5
I like the lady at the front desk was very thoughtful. All in all the staff was great. I didn't like the air conditioning as it dried out my sinus and I didn't like that there wasn't an iron in the room. No english speaking channels on TV

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 23, 2021 by Quality manager

Thank you very much for your review and your comments, our collaborators will be happy to know that you liked your stay; we hope to see you soon.

4 out of 5

Posted by on May 22, 2019

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Comment from Hotel Management

May 24, 2019 by Gerencia de Gestión de Calidad.

Muchas gracias por su amable valoración para nuestro hotel, deseamos verle pronto y poderle atender nuevamente.

4 out of 5
The location is amazing the service was very good and friendly and clean but the hotel need to be updated.

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 19, 2019 by Quality Manager

Thank you for your wonderful comments. We will share them with our staff We hope to see you soon again.

2 out of 5

I will never stay in this hotel again

I had to wait two hours to get my room because it was not ready. No other explanations were given. The staff was not friendly and cordial. The room was small and old. The people staying next door were noisy all the time. The food at the restaurant inside the hotel was subpar. I will definitely not stay at this one ever again.

Posted by on Feb 26, 2018

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Comment from Hotel Management

Mar 1, 2018 by Quality manager

Sorry for any inconvenience cause during you staying. We took measures to solve it, thank you for you comment.

5 out of 5

Great Hotel for a great price!

Pros: Staff, Location and price
Cons: Sub Titles on an already excellent Cable TV offering. Refrigerators in room
Location: In Roma which is very convenient to everything. Lots of restaurants, bars, proximately to transportation and shopping.
Value, location and Staff, doesn't get any better for the price! The staff were extremely courteous, hard working and professional! Big shout out to all of them but especially Pablo the Bartender and Fernando the Front Desk Clerk! They went way above and beyond. We enjoyed a 5 day stay and ate lunch and dinner out but the breakfast Buffet was great. Housekeeping and bellman did an excellent job as well. We used Uber which we would highly recommend but Taxi's are easily available always. Would have given 5 Stars for room comfort for it had it not been for the lack of a small, room refrigerator and the fact that although they have Premium Cable Channel TV but was unable to support Sub titles for English. Other then that, a Superior Hotel and a superior price!

Posted by , from San Diego, CA on Jan 5, 2017

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Comment from Hotel Management

Jan 9, 2017 by Calidad

Brian: We are glad we could exceed your expectations; thank you for staying with us. We are looking froward to seeing you in your next trip to CDMX. Guillermo (Quality).

5 out of 5

Unpretentious hotel with class

Pros: Has everything one needs and is absolutely unpretentious.
Cons: Information and communication with tour operators.
Location: Colona Roma
Well located in safe area of Mexico. Excellent service - at front desk, in room and downstairs. Taxi service at the door and monitored by hotel (=no surprise with fee). NB: we took the king size bedroom and it was worth the extra cost.

Posted by , from CA on Nov 3, 2016

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Comment from Hotel Management

Nov 7, 2016 by Sales Departament

Thank you for staying with us! We will be pleased to receive comments from the guest and thank you in advance for sharing your opinions with us. Best Regards

5 out of 5

Great location, good price

I have this hotel a chance and I was not disappointed. Excellent location, lots of dining options around. Staff was nice and respectful. They allowed me to check in earlier than expected which saved my day. Good breakfast. There was a little bit of noise but I don't think it was an issue, I slept more than fine. price was reasonable

Posted by , from SF on Sep 29, 2016

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Comment from Hotel Management

Sep 30, 2016 by Guillermo (Quality)

Dear Angela: Your feedback is quite important to improve the quality of service, thank you. We are indeed happy to read that you liked the cultural and gastronomic attractions in Colonia Roma, as well as Stanza´s price, service and Maíz y Olivo`s food and beverage. Have a nice day.

5 out of 5

Fantastic value and good location for the price

Lots of close by restaurants and markets. This hotel is clean, safe, and gives outstanding value for your dollar compared to many of the more expensive hotels available on here. Highly recommended.

Posted by , from Tucson, AZ on Jul 6, 2016

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Comment from Hotel Management

Jul 7, 2016 by Calidad

Dear Rene: Thank´s for your feedback. We are happy to hear you had a great time in Stanza Hotel. We are looking forward to seeing you in your next trip to Mexico City.

4 out of 5

All you need is close!

The rooms are clean and nice. The service is great and there are restaurants, theaters, bars, bicicles, cultural stuff all around the place. You just need to walk to whatever you wish to do as an activity. Its surroundings are a wonderful experience at night. Plus the price is fair for what you get. It has a small parking but the people there take good care of your car.

Posted by , from M Reno, NV on Mar 24, 2015

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Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Event space at this hotel measures 1292 square feet (120 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Stanza. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Built in 1970
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: Mexico City Buenavista Station (3.6 km / 2.2 mi)
  • Metro station: Nine Heroes Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport drop-off and area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Stanza offers 130 air-conditioned accommodations with laptop-compatible safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:30 AM to noon.

Maíz y Olivo - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Hotel Stanza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: MXN 156.00 per person (approximately)
  • Airport shuttle fee: MXN 190

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Stanza
  • Hotel Stanza Mexico City
  • Stanza Hotel
  • Stanza Mexico City
  • Stanza Hotel Mexico City
  • Hotel Stanza Hotel
  • Hotel Stanza Mexico City
  • Hotel Stanza Hotel Mexico City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 January to 31 December.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.