8/10 Good
Ranjini
Oct 29, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at Hotel Punto for five nights — three with friends and two more after extending my stay — and overall, it was a really lovely experience. The hotel is in a great location: quite central, but not on an overcrowded or noisy street. The rooms are comfortable and well-kept, and the staff are incredibly friendly and thoughtful.
One particularly nice touch was when the team left us a thank-you note and a little goodie box after the race weekend — a small gesture that really made an impression.
However, on my last night, there was a small but unsettling incident. Due to what seemed to be an access key error, another group was mistakenly given a key that opened my room. This happened around midnight while I was staying alone, which was quite alarming. I contacted reception immediately, and they were quick to respond, apologized, and assured me it was an error that wouldn’t happen again.
I should also mention that the room didn’t have a separate manual lock or latch inside — only the standard electronic lock on the handle that works with the key card. This made the situation feel a bit more concerning at the time.
Aside from that isolated incident, everything else about my stay was excellent. If not for that, I’d have happily given Hotel Punto a full five stars.
Ranjini
Stayed 2 nights in Oct 2025
