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Hotel Polanco

3.0 star property
3-star hotel near Paseo de la Reforma

Choose dates to view prices

Photo gallery for Hotel Polanco

Front of property
Hallway
Staircase
1 bedroom, in-room safe, desk, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Edgar Allan Poe 8, Col Polanco, Mexico City, CDMX, 11560
  • Avenida Presidente Masaryk
    ‪3 min walk‬
  • Auditorio Nacional
    ‪10 min walk‬
  • Antara Polanco
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, in-room safe, desk, free WiFi

Junior Suite

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, free WiFi

Standard Room

7.0 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Mexico City

Polanco stay.Within a 10-minute walk of this Polanco hotel, you'll find Paseo de la Reforma and Chapultepec Park. Also, Auditorio Nacional is within half a mile (1 km) and Angel of Independence Monument is within 3 miles (5 km).

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • Auditorio Nacional - 10 min walk - 0.6 miles
  • Parque Zoologico de Chapultepec - 15 min walk - 0.8 miles
  • Antara Polanco - 15 min walk - 0.8 miles
  • Angel of Independence Monument - 5 min drive - 2.6 miles

Getting around

  • Auditorio Station - 14 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 31 min drive

Restaurants

  • ‪Gin Gin - ‬4 min walk
  • ‪Parole Polanco - ‬3 min walk
  • ‪Tacos de la Sombrilla Azul - ‬7 min walk
  • ‪Manaw Thai Kitchen - ‬4 min walk
  • ‪Dante Brasa y Fuego - Polanco - ‬3 min walk

About this property

Hotel Polanco

3-star hotel near Paseo de la Reforma
Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A fitness center, tour/ticket assistance, and dry cleaning/laundry services are also featured at Hotel Polanco.

This 3-star Mexico City hotel is smoke free.

  • 71 guestrooms or units
  • 4 levels
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • 1 conference room
Hotel Polanco offers 71 accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Gym

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel
Hotel Polanco Mexico City
Polanco Hotel Mexico City
Hotel Polanco Hotel Mexico City

Frequently asked questions

How close is Hotel Polanco to the airport?

Hotel Polanco is 11.6 mi (31-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Polanco have an airport shuttle?

Airport shuttle services are not available at Hotel Polanco.

Does Hotel Polanco offer free breakfast?

Hotel Polanco does not offer free breakfast.

Is there a casino at Hotel Polanco?

No, there is no casino at this hotel.

What time is check-in at Hotel Polanco?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Polanco?

Free parking is not available at this hotel.

Does Hotel Polanco have a pool?

Hotel Polanco does not have a pool.

Does Hotel Polanco have a spa?

There are no spa services available at this hotel.

How close is Hotel Polanco to downtown Mexico City?

Hotel Polanco is 4.3 mi away from Mexico City.

Hotel Polanco Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 194 out of 471 reviews
Rating 8 - Good. 148 out of 471 reviews
Rating 6 - Okay. 67 out of 471 reviews
Rating 4 - Poor. 34 out of 471 reviews
Rating 2 - Terrible. 28 out of 471 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

L Tania

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, room comfort
Housekeeping very nice Close to a very good restaurant area
Stayed 3 nights in Nov 2024

8/10 Good

Genevieve

Business traveler
Good price and warm, cozy rooms, with character. Front desk staff courteous but not very friendly, seem not to like their jobs much. Slow and intermittent Internet; during videoconferences with clients(!), the connection was lost repeatedly
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly. Hotel Polanco is very well located, walking distance to the "zona de Polanco" where there are many restaurants and excellent boutiques. Also, it's walking distance to Metro bus on Reforma an excellent public transportation. I highly recommend Hotel Polanco
Stayed 4 nights in Nov 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

CRYOLOGISTICS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El staff muy eficiente
Stayed 1 night in Oct 2024

8/10 Good

Ramses

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Luciano

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend to stay here. That’s all I have to say.
Stayed 2 nights in Nov 2024

8/10 Good

L Tania

Liked: Cleanliness, staff & service, amenities
You get what you pay for, not a luxurious place for ok for stay, has to go down to get water bottle cos there is staff to bring up
Stayed 1 night in Nov 2024

4/10 Poor

Edward

Disliked: Staff & service, property conditions & facilities
At best, this hotel is a bit below average. Our bathroom was postage stamp size. The room wasn't much larger. For sure the location is great, but it goes down hill from there. Adequate, kind of. Impressive? Not.
Stayed 2 nights in Nov 2024

10/10 Excellent

Laura

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and all staff were very helpful. It is a good place to stay specially if you are by yourself in the city. Many places to walk distance, castle the Chapultepec, Paseo la reforma (great for runners) and the Zoo.
Stayed 1 night in Oct 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, room was spacious and comfortable. Good location .
Stayed 1 night in Sep 2024

10/10 Excellent

Nishani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth and location is convenient!
Stayed 2 nights in Aug 2024

6/10 Okay

Giannandrea

Business traveler
Disliked: Staff & service, property conditions & facilities

Hotel vecchio e persone poco disponibili

Un poco maleducati e sbrigativi al checkin, hotel vecchio senza alcun servizio, scosiglio
Stayed 3 nights in Jul 2024

10/10 Excellent

CRYOLOGISTICS

Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Olban

Stayed 2 nights in Oct 2023

6/10 Okay

Donald

Business traveler
Disliked: Amenities
Convenient and affordable
Stayed 3 nights in Sep 2023

10/10 Excellent

EZEQUIEL

Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

robert

Traveled with partner
Disliked: Amenities
Room was very clean, lobby and hallways a little dirty
Stayed 2 nights in Aug 2023