"I would say, that overall for the price, the hotel is excellent. The staff was helpful and friendly, the room was clean and spacious, location is ne
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Within a 10-minute walk of this Historic Center hotel, you'll find Zócalo and Palacio Nacional. Alameda Central and Paseo de la Reforma are also within 2 miles (3 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Free self parking, a computer station, and luggage storage are also offered.
Free WiFi, flat-screen TVs
In addition to flat-screen TVs with cable channels, the 80 guestrooms offer free WiFi and room service. Premium bedding, free bottled water, and safes are also available.
Hotel Castropol ratings based on 3 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Hotel Castropol
Everyone (2)Couples (1)Family (1)
5 out of 5
I would say, that overall for the price, the hotel is excellent. The staff was helpful and friendly, the room was clean and spacious, location is near public transport, safe, four blocks away from the Zocalo. The bathroom was clean, the shower, encased in tempered glass, leaked some water under the sink though.
The restaurant, although not fancy was clean and spacious. The food was excellent and super affordable (cheap in pesos but not in quality).
The only downside to it all was the wifi speed. It varied from great, when guests were out (daytime) to terrible, during nightime. I would not place the blame entirely on the hotel, lots of people watching Netflix or YouTube using the hotel's bandwith does have an effect on its speed.
Overall I would recommend this place. It is an affordable, serviceable, clean hotel. One recommendation though, ASK staff for a map of the historic center and make them mark the shady areas so you will stay out of them. Pickpockets do roam the streets, as in most big cities, but some areas are more dangerous than others.
Posted by Rafael, from Guatemala on Dec 9, 2019
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Comment from Hotel Management
Dec 19, 2019
by María
Thank you for staying with us and your review. We are glad you enjoyed overall staying with us and that you liked our restaurant.
4 out of 5
This place was nice for the price. Clean with good service. There are fans available at the desk and we should have asked for one because it got pretty stuffy.
Posted by a verified traveler on Mar 13, 2019
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Comment from Hotel Management
Mar 14, 2019
by María
Thank you for staying with us, we are glad you enjoyed overall your stay.
4 out of 5
Great place, centrally located to all sites in the historical district.
Posted by Frank, from Pasadena, Ca on Nov 17, 2018
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Comment from Hotel Management
Nov 20, 2018
by Maria
Thank you very much for staying with us , we are glad you enjoyed your Mexico City stay.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Castropol also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking and valet parking are available. This 3-star Mexico City hotel is smoke free.
80 guestrooms or units
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Computer for guest use
Newspapers in lobby (free)
Elevator
No smoking on site
Bar or lounge
Dining venue
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Free valet parking
Transport
Train station: Mexico City Buenavista Station (4.6 km / 2.9 mi)
Metro station: Pino Suarez Station (0.1 km / 0.1 mi)
Parking: Free valet parking and self parking
Room Amenities
Hotel Castropol offers 80 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
In-room dining (limited hours)
Flat-screen television
Cable channels
Luxury bedding
Shower
Housekeeping (daily)
Hair dryer available
Safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Ensuite bathroom
Food & Drink
Guests can enjoy cooked-to-order breakfast for a fee.
Maragatos - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at 8 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 1 PM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for MXN 150.0 per night.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Hotel Castropol
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: MXN 100 per person (approximately)
Rollaway bed fee: MXN 150.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Hotel Castropol is 0.4 mi away from Mexico City.
Hotel Castropol is home to Maragatos, which features light fare.
This hotel offers free self parking and valet parking.
Hotel Castropol is 4.4 mi (16-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.
Hotel Castropol does not have a pool.
There are no spa services available at this hotel.
Free breakfast isn't provided at Hotel Castropol, but cooked-to-order breakfast is offered for a fee of MXN 100 per person.
Check-in is from 2 PM - 8 PM.
Airport shuttle services are not available at Hotel Castropol.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
