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4.3 out of 5

"I would say, that overall for the price, the hotel is excellent. The staff was helpful and friendly, the room was clean and spacious, location is ne ... " More

By a verified traveler on Mon 09 Dec 2019

Hotel Description

3-star hotel near Zocalo

Heart of Mexico City

Within a 10-minute walk of this Historic Center hotel, you'll find Zocalo and Palacio Nacional. Also, Templo Mayor is within half a mile (1 km) and Palacio de Bellas Artes is within 2 miles (3 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Free self parking, a computer station, and luggage storage are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 80 guestrooms offer free WiFi and room service. Premium bedding, free bottled water, and safes are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$31* Per night/room Jun 11 - Jun 12

Hotel Castropol ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Castropol

Everyone (2) Couples (1) Family (1)
5 out of 5
I would say, that overall for the price, the hotel is excellent. The staff was helpful and friendly, the room was clean and spacious, location is near public transport, safe, four blocks away from the Zocalo. The bathroom was clean, the shower, encased in tempered glass, leaked some water under the sink though. The restaurant, although not fancy was clean and spacious. The food was excellent and super affordable (cheap in pesos but not in quality). The only downside to it all was the wifi speed. It varied from great, when guests were out (daytime) to terrible, during nightime. I would not place the blame entirely on the hotel, lots of people watching Netflix or YouTube using the hotel's bandwith does have an effect on its speed. Overall I would recommend this place. It is an affordable, serviceable, clean hotel. One recommendation though, ASK staff for a map of the historic center and make them mark the shady areas so you will stay out of them. Pickpockets do roam the streets, as in most big cities, but some areas are more dangerous than others.

Posted by , from Guatemala on Dec 9, 2019

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Comment from Hotel Management

Dec 19, 2019 by María

Thank you for staying with us and your review. We are glad you enjoyed overall staying with us and that you liked our restaurant.

4 out of 5
This place was nice for the price. Clean with good service. There are fans available at the desk and we should have asked for one because it got pretty stuffy.

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by María

Thank you for staying with us, we are glad you enjoyed overall your stay.

4 out of 5
Great place, centrally located to all sites in the historical district.

Posted by , from Pasadena, Ca on Nov 17, 2018

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Comment from Hotel Management

Nov 20, 2018 by Maria

Thank you very much for staying with us , we are glad you enjoyed your Mexico City stay.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Castropol also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking and valet parking are available. This 3-star Mexico City hotel is smoke free.

  • 80 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Benito Juarez International Airport (MEX) (7.1 km / 4.4 mi)
  • Train station: Mexico City Buenavista Station (4.6 km / 2.9 mi)
  • Metro station: Pino Suarez Station (0.1 km / 0.1 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Hotel Castropol offers 80 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Maragatos - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 8 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Castropol

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 100 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Castropol Mexico City
  • Hotel Castropol
  • Castropol Mexico City
  • Hotel Castropol Hotel
  • Hotel Castropol Mexico City
  • Hotel Castropol Hotel Mexico City

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.