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Hotel Carlota

3.5 star property
3.5-star boutique hotel near Paseo de la Reforma

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Photo gallery for Hotel Carlota

Exterior
Exterior
Building design
Reception
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Rio Amazonas No. 73, Col. Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪3 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

Premium bedding, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Mexico City

Reforma stay.Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Angel of Independence Monument. Palacio de Bellas Artes and Alameda Central are also within 2 miles (3 km).

What's nearby

  • Paseo de la Reforma - 3 min walk - 0.2 miles
  • Reforma 222 - 3 min walk - 0.2 miles
  • U.S. Embassy - 7 min walk - 0.4 miles
  • Angel of Independence Monument - 10 min walk - 0.6 miles
  • Monument to the Revolution - 15 min walk - 0.8 miles

Getting around

  • Mexico City Fortuna Station - 9 min drive
  • Insurgentes Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Tierra Garat - ‬2 min walk
  • ‪Mezzo Mezzo - ‬3 min walk
  • ‪La Provoleta - ‬2 min walk
  • ‪Alcornoque - ‬3 min walk
  • ‪el trece - ‬2 min walk

About this property

Hotel Carlota

3.5-star boutique hotel near Paseo de la Reforma
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a library, and tour/ticket assistance are also featured at the boutique Hotel Carlota. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 35 guestrooms or units
  • 2 levels
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Library
  • Outdoor pool
  • Shopping

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 29 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City

Frequently asked questions

How close is Hotel Carlota to the airport?

Hotel Carlota is 9.4 mi (23-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hotel Carlota have an airport shuttle?

Hotel Carlota offers an airport shuttle 24 hours a day, on request, for a charge of MXN 1392 per vehicle, roundtrip.

Does Hotel Carlota offer free breakfast?

Hotel Carlota does not offer free breakfast.

Is there a casino at Hotel Carlota?

No, there is no casino at this hotel.

What time is check-in at Hotel Carlota?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Carlota?

This hotel offers free self parking.

Does Hotel Carlota have a pool?

Hotel Carlota features an outdoor pool.

Does Hotel Carlota have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Carlota have a spa?

There are no spa services available at this hotel.

How close is Hotel Carlota to downtown Mexico City?

Hotel Carlota is 1.9 mi away from Mexico City.

Hotel Carlota Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 340 out of 634 reviews
Rating 8 - Good. 154 out of 634 reviews
Rating 6 - Okay. 80 out of 634 reviews
Rating 4 - Poor. 33 out of 634 reviews
Rating 2 - Terrible. 27 out of 634 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mark

Beautiful hotel, great staff. Water pressure and breakfast coffee could be better.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Itai

Liked: Cleanliness, amenities, property conditions & facilities
Quiet sanctuary in the city. Lovely pool and friendly staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room. Great location. Restaurant staff went above and beyond - Eden es lo mejor!
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean. Amenities were a little dated and our AC was not functioning properly though.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but not huge, bathroom slightly outdated. But the property was lovely- pool area very nice. Relaxing place to read in the afternoon. Staff was amazing- so nice and friendly and always willing to help. Great location.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Aldo Noel

Liked: Cleanliness, amenities, property conditions & facilities
Location and proximity to major retailers. Drinks were delicious too!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jose Luis

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was such a great stay, i will be coming back!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jimena C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but perfect to stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and super chic

Great hotel, clean, super chic
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

HSIN HAN

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Arturo A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute property 1/2 block from reforma, very very walkable. The restaurant/bar staff is super nice and friendly (Gabrien and Jazmin in particular) Very clean rooms and areas in general.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Alyssa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, friendly staff
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Armando

Liked: Amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2025
Verified

6/10 Okay

david

rooms are small and dark, and you can hear your neighbors. its well designed archetcually tho, and nice to look at. restaurant there is great, just hotel is disapointing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel to stay. But need to work with the WiFi on the rooms.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice place and walking distance to a lot of restaurants and must-see places
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, helpful employees, great location, amazing interior
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todo
Stayed 1 night in Apr 2025