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Hilton Mexico City Santa Fe

4.5 star property
4.5-star luxury hotel near Samara Shops, connected to a shopping center

Choose dates to view prices

Photo gallery for Hilton Mexico City Santa Fe

Outdoor pool, sun loungers
Exterior
Executive lounge
Breakfast, lunch, dinner served; international cuisine, garden views
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
Antonio Dovali Jaime No. 70, Mexico City, 1219
  • Samara Shops
    ‪1 min walk‬
  • Parque La Mexicana
    ‪17 min walk‬
  • Tecnologico de Monterrey - Santa Fe
    ‪2 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Executive Room, 2 Double Beds

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(19 reviews)
  • 358 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 466 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

50-inch LED TV with cable channels, TV, iPod dock

Suite, 1 Bedroom (1 King bed)

10.0 out of 10
Exceptional
(1 review)
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 327 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 358 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 365 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Mexico City

Santa Fe stay.With a stay at this Santa Fe hotel, you'll be within half a mile (1 km) of Samara Shops and 2 miles (3 km) of Parque La Mexicana. Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe are also within 2 miles (3 km).

What's nearby

  • Samara Shops - 1 min walk - 0.0 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles
  • Santa Fe Center Mall - 19 min walk - 1.0 mile
  • Tecnologico de Monterrey - Santa Fe - 2 min drive - 0.5 miles

Getting around

  • Santa Fé Station - 18 min walk
  • Mexico City Fortuna Station - 20 min drive
  • Benito Juarez International Airport (MEX) - 46 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's Santa Fe - ‬3 min walk
  • ‪La Imperial - ‬1 min walk
  • ‪Mercado Gourmet - ‬1 min walk
  • ‪Chili's - ‬1 min walk

About this property

Hilton Mexico City Santa Fe

4.5-star luxury hotel near Samara Shops, connected to a shopping center
Hilton Mexico City Santa Fe offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Mexico City Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 4 levels
  • 3 bars or lounges
  • Meeting rooms
  • 684 sq m of conference space
  • Built in 2014
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Dining venue
Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with iPod docking stations and minibars. 50-inch LED televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

Languages

English, French, Spanish

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Jul 20 - Jul 21
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Fee for in-room wireless internet: MXN 0 per stay (rates may vary)
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

How close is Hilton Mexico City Santa Fe to the airport?

Hilton Mexico City Santa Fe is 14.9 mi (46-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Hilton Mexico City Santa Fe have an airport shuttle?

Hilton Mexico City Santa Fe offers an airport shuttle 24 hours a day, for a charge of MXN 2100 per vehicle, roundtrip.

Does Hilton Mexico City Santa Fe offer free breakfast?

Free breakfast isn’t provided at Hilton Mexico City Santa Fe, but to-go breakfast is offered for a fee of MXN 415 for adults and MXN 208 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Mexico City Santa Fe?

No, there is no casino at this hotel.

What time is check-in at Hilton Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hilton Mexico City Santa Fe?

Free parking is not available at this hotel. Self parking is available for MXN 150 per day.

Does Hilton Mexico City Santa Fe have a pool?

Hilton Mexico City Santa Fe features an outdoor pool.

Does Hilton Mexico City Santa Fe have a restaurant?

Hilton Mexico City Santa Fe is home to Madera, which features international cuisine, garden views, and brunch.

Does Hilton Mexico City Santa Fe have a spa?

There are no spa services available at this hotel.

How close is Hilton Mexico City Santa Fe to downtown Mexico City?

Hilton Mexico City Santa Fe is 9.3 mi away from Mexico City.

Hilton Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Stayed 2 nights in Mar 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very clean and connected to a mall which is very convenient. Most of the staff was wonderful except for the lady that was at the time of our check in. She did not tell us anything about the hotel, except for our room numbers and wifi info. Nothing else. We didn’t know about breakfast, pool, dining options etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

RAFAEL

Stayed 3 nights in Mar 2025

10/10 Excellent

MARILU

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Misael Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

gad kaleb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was terrific!!!!
Stayed 2 nights in Mar 2025

6/10 Okay

Cristian

Traveled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Satyed for the weekend and everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marc, Vacaville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff that was attentive and gracious. The property is immaculate, easy to navigate transportation to sights throughout CDMX and very convenient to have small grocery store attached in the shopping center -
Stayed 5 nights in Feb 2025

10/10 Excellent

DANIEL

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan Carlos

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have stayed many times at this property and saw some of their room couches a little worn and may need change
Stayed 4 nights in Feb 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, good location I do not understand why they do not offer servibar in rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 1 night in Jan 2025

10/10 Excellent

ali, dayton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely, and the staff is excellent. I would definitely return in the future!
Stayed 5 nights in Jan 2025

8/10 Good

Deborah, aventura

Stayed 14 nights in Dec 2024

10/10 Excellent

Sang

Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, next to shops and restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

holly

Stayed 1 night in Sep 2024

10/10 Excellent

Ivan, Del Valle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eli

Stayed 3 nights in Dec 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 4 nights in Nov 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, room comfort

Great location for business only, not fun.

The service was prompt, friendly and great. The bartender Martin was an amazing bartender, excellent recommendations and the best margaritas and Mezcalito. It is close to a supermarket which was amazing to have nearby. The bad: The hotel has a jacuzzi on the 15th floor. We tried to use it two times with no luck. First time we were told it has to be requested to turn on because of how little it is used. Then a couple days later we asked to have it turned on, but when we got there it was not. They warmed the water but no bubbles, the jets were not on. It was cold while we waited 15 mins after asking a second time and nothing. Also online they promote the Alchemist as a Thursday through Sunday hotspot with dj. Upon arriving on Wednesday night the front desk said only Saturday night. Shame on Hilton. Update the site if that is seasonal. This drops the quality of the stay. The room comfort is great but would not stay there again.
Stayed 5 nights in Nov 2024