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"I found great service for business travelers. The rooms are spacious and well-equipped for working. The breakfast buffet was pretty good too. " More

By a verified traveler on Fri 12 Sep 2008

Hotel Description

3.5-star eco-friendly hotel near Hospital Angeles Mexico

In entertainment district

Within a 10-minute walk of this Cuauhtemoc hotel, you'll find Hospital Angeles Mexico and World Trade Center Mexico City. Also, Blackberry Auditorium is within half a mile (1 km) and El Plaza Condesa is within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Self parking, a coffee shop, and express check-in are also offered.

Free WiFi, LED TVs

The 210 guestrooms have LED TVs with satellite channels and offer free WiFi and 24-hour room service. Other amenities include free bottled water, hair dryers, and safes.

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Fiesta Inn Insurgentes Viaducto ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Fiesta Inn Insurgentes Viaducto

4 out of 5

Great Location

I found great service for business travelers. The rooms are spacious and well-equipped for working. The breakfast buffet was pretty good too.

Posted by on Sep 12, 2008

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2 out of 5

Avoid this Hotel

See for yourself. The manager on duty was first, unaware of the promotion and had to be shown and second, he said that after moving heaven and earth, he might be able to give the same price as listed on online travel website instead of the full-super-high price but under no curcumstances could he honor the 25% discount. The thing is that they have a super-high price so that they can offer a promotion. (Do they really think we are dumb?) It is part of a large chain that uses a central reservation center like Marriott but nowhere near as good. They dont answer the phone, do the pickup-hangup to get rid of callers, or leave you on hold for 25 min until the system times out and hangs up on you. They don?t want your business. The hotel overall quality is average or below but you?ll be asked to pay $200USD if you?re not careful. You?ll also be charged for every little thing. It?s tiring to stay in a place where everyone has their hand out. Location isn?t bad but it?s not close to the business district of Reforma or entertainment so you?ll need to take a taxi. Most of the "business center" doesn?t work, charge for very poor quality internet, room was reasonably clean but has bad sewer odor. \n \nAlso, while there, another guest was complaining of things that disappeared from their room. I don?t know many details but managements observed response was unprofessional, unsympathetic, indifferent and unhelpful. Watch your wallet if you decide to stay

Posted by on Feb 15, 2008

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About the Fiesta Inn Insurgentes Viaducto

Location Insurgentes Sur 553, Mexico City, CDMX 11000

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Fiesta Inn Insurgentes Viaducto. For a fee, parking is available. This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 7 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Mexico City Intl. Airport (MEX) (12.2 km / 7.6 mi)
  • Train station: Mexico City Buenavista Station (7.8 km / 4.8 mi)
  • Metro station: Chilpancingo Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Fiesta Inn Insurgentes Viaducto offers 210 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Shower
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.

Fiesta Inn Insurgentes Viaducto has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of National Guidelines for reopening Tourism (Mexico) guidelines. The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQIA friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 242 for adults and MXN 121 for children (approximately)
  • Self parking fee: MXN 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Inn Insurgentes Viaducto
  • Fiesta Inn Insurgentes Viaducto Mexico City
  • Fiesta Inn Viaducto
  • Fiesta Inn Viaducto Insurgentes
  • Fiesta Insurgentes Viaducto
  • Fiesta Insurgentes Viaducto Mexico City
  • Insurgentes Viaducto
  • Fiesta Insurgentes Viaducto
  • Fiesta Inn Insurgentes Viaducto Hotel
  • Fiesta Inn Insurgentes Viaducto Mexico City
  • Fiesta Inn Insurgentes Viaducto Hotel Mexico City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.