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4.3 out of 5

"There was no fridge in room; nor a tea kettle or coffee maker. " More

By a verified traveler on Tue 10 Dec 2019

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Hotel Description

3.5-star eco-friendly hotel near Insurgentes Theater

Benito Juarez stay

You'll be steps from Insurgentes Theater and within a 10-minute walk of Manacar Tower with a stay at this Benito Juarez hotel. Also, ISSSTE General Hospital Dr. Dario Fernandez Fierro is within half a mile (1 km) and Centro Coyoacan is within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, express check-in, and express check-out are also on offer.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$88* Per night/room Sep 1 - Sep 2

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Inn Insurgentes Sur ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Fiesta Inn Insurgentes Sur

Everyone (3) Family (1)
5 out of 5

Posted by , from Laredo on Sep 26, 2021

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4 out of 5

Posted by on Aug 16, 2021

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5 out of 5
Location

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 31, 2021 by ACervantes

Estimado Huésped, Primeramente, permítame agradecer se haya tomado el tiempo de responder nuestra encuesta de satisfacción de su pasada estancia en Fiesta Inn Insurgentes Sur, agradecemos mucho sus amables comentarios, nos complace saber que nuestra ubicación fue de su agrado, esperamos tener el gusto de ser sus anfitriones de nuevo en su siguiente visita a la Ciudad de México. Cordialmente, Adriana Cervantes Gerente

3 out of 5
There was no fridge in room; nor a tea kettle or coffee maker.

Posted by on Dec 10, 2019

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Comment from Hotel Management

Dec 11, 2019 by ACervantes

Dear Guest, Thank you for taking the time to fill out our service survey, and sharing your observations in relation to your recent stay at Fiesta Inn Insurgentes Sur. I am sorry to see that we failed with fridge, the equipment of the entire hotel is a brand standard, so I will be sharing you suggestion with the corresponding corporate area for their consideration. I hope you will provide us with the opportunity of serving you as you deserve on your next visit to Mexico City. Sincerely, Adriana Cervantes - Manager

4 out of 5

Convenience and great location

Very convenient and a very good price close for the price...worth the money.

Posted by on Dec 26, 2017

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5 out of 5
Pros: Loved the room and the bathroom. It was super clean and comfortable
Cons: The variety of food at the restaurant and also the quality
Comfort, cleanliness and safe environment. The bathroom was spectacular: clean and wide. The comfort of the bed and the furniture in general was ideal.

Posted by on Dec 11, 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Event space at this hotel measures 3046 square feet (283 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Fiesta Inn Insurgentes Sur. Parking is available for a fee. This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 162 guestrooms or units
  • 7 levels
  • 3046 sq ft of conference space
  • 283 sq m of conference space
  • Built in 2011
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Metro station: Barranca del Muerto Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fiesta Inn Insurgentes Sur offers 162 accommodations with laptop-compatible safes and espresso makers. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Espresso maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

La isla - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 250 for adults and MXN 130 for children (approximately)
  • Valet parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Inn Insurgentes
  • Fiesta Inn Insurgentes Sur
  • Fiesta Inn Insurgentes Sur Mexico City
  • Fiesta Insurgentes Sur
  • Fiesta Insurgentes Sur Mexico City
  • Fiesta Inn Insurgentes Sur Hotel
  • Fiesta Inn Insurgentes Sur Mexico City
  • Fiesta Inn Insurgentes Sur Hotel Mexico City

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (nogle)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.