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4.4 out of 5

"Excelente servicio Limpio Muy buena ubicación Es staff muy amable y eficiente " More

By a verified traveler on Sun 11 Aug 2019

Hotel Description

3.5-star hotel near Senate of the Republic

Heart of Mexico City

You'll be steps from Senate of the Republic and within a 10-minute walk of Museo de Cera with a stay at this Reforma hotel. Reforma 222 and Monument to the Revolution are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Valet parking, a coffee shop, and a lobby fireplace are also offered.

Free Internet, plasma TVs

The 145 guestrooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and 24-hour room service. DVD players, premium bedding, and coffee/tea makers are also available.

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$52* Per night/room May 1 - May 2

Economy Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Room

Bed Count 2 King Beds Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Emporio Reforma ratings based on 34 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Emporio Reforma

Everyone (4) Family (3)
5 out of 5
Excelente servicio Limpio Muy buena ubicación Es staff muy amable y eficiente

Posted by on Aug 11, 2019

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5 out of 5
Excellent and beautiful hotel not far from visitor attractions. I liked the Cafe Galleria located at the entrance to the lobby..I didn't need to use their restaurant for cafe in the morning or a break in the mid day. The quality of food in both places is outstanding..The breakfast selection in the restaurant is amazing. Plenty of lobby space to sit. And the room attendance is perfect. They have street, bus and metro maps for the asking. Highly recommended.

Posted by , from Brooklyn, New York on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Liliana S

Dear Gerard, We thank you very much for having selected Hotel Emporio Ciudad de México for your recent visit and also take the time to share your comments with us. We are glad to hear that you enjoyed your stay, the room was comfortable and the service was excellent. On behalf of all associates we are really greatful for your preference and we look forward to your prompt return.

4 out of 5
very affordable and nice hotel and proximal to everything. staff was friendly and helpful. what can i say? they do a good job there!

Posted by on Sep 8, 2018

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Comment from Hotel Management

Sep 10, 2018 by Liliana S

Dear guest, Please receive a warm greeting. We thank you very much for the time dedicated to share your experience. We are glad to hear that the service was good and you enjoyed the stay. We would like to invite you to know our Mexican Restaurant Condimento located on the first floor. We look forward to seeing you on your next trip to Mexico City. Regards,

5 out of 5

Nice hotel close to everything

We where there just for couple days for business but was great stay

Posted by on Aug 1, 2016

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5 out of 5

Excelent hotel

Excelent hotel very well located, great staff specially Saul in the reception

Posted by , from costa rica on May 21, 2016

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5 out of 5

wonderful experience

Pros: Rooms were super clean and bed very comfortable. Room attendant (Edna) was very friendly and accommodating.
Cons: can't think of anything
Location: Location was very good. Within walking distance to Reforma 222 (where there are shops and restaurants) and easy to get on and off the Tourbus route.
Our stay at Emporio exceeded our expectations. The hotel staff was very helpful and attentive. Breakfast was included with our room package and was the best hotel breakfast we have had in Mexico.

Posted by , from Indiana on Nov 30, 2015

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4 out of 5

Overall great hotel; friendly staff and excellent breakfast; skip the internet

This place has excellent staff. The restaurant has really reasonable buffet breakfast that was really tasty! Room was a bit warm in the evenings but was nice and clean. The WIFI never worked right so don't bank on free Internet.

Posted by on Sep 21, 2012

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4 out of 5

Very pleasant atmosphere

Pros: Free Internet, Quiet
The Emporio is a good value for the money. The rooms are tasteful. Those in the old section of the hotel are larger than those in the new section, which can be quite tight. The restaurant food is very good. You can walk to the old part of town in twenty minutes, to the Zona Rosa in ten, and Chapultepec in twenty but there is not so much directly around the hotel. The internet service is decent, but slows down at night. The staff is generally friendly, although those at the reception desk itself can be pretty aloof. The rooms are pretty well isolated from each other and the exterior windows are of decent quality.

Posted by , from Oaxaca, Mexico on Jul 27, 2012

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4 out of 5

good location, small room

Very good location, breakfast is delicious. Room was very small, but clean. Best thing is they let us have an early check in with no extra cost.

Posted by on May 24, 2012

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1 out of 5

room was too was expensive..

Pros: Close restaurants, other hotels near by.
Cons: No free Internet, Noisy, Poor breakfast
room was very small..not what i had in mind. from inside the room you could hear people walking in the walkway outside the room. the hotel restaurant's food was good, but way over priced for what you get. i would not recommend this to anyone. for the price i paid i could of done better in the same area. i will not stay there again... the only good thing was the area..easy to get taxi. but again there are better hotel in the area for lesser price that dont take advantage of you in the in house restaurants.

Posted by , from California on Feb 3, 2011

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi and wired Internet are free in public spaces. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 11 levels
  • Built in 1900
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • DVD player


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Valet parking (surcharge)


  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (11.2 km / 7 mi)
  • Train station: Mexico City Buenavista Station (2.4 km / 1.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Emporio Reforma offers 145 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Galeria del Cafe - Onsite coffee shop.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.


  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Emporio Reforma


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 200 and MXN 250 for adults, MXN 160 and MXN 190 for children (approximately)
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Emporio Reforma
  • Emporio Reforma Hotel
  • Emporio Reforma Hotel Mexico City
  • Emporio Reforma Mexico City
  • Emporio Hotel
  • Emporio Reforma Hotel
  • Emporio Reforma Mexico City
  • Emporio Reforma Hotel Mexico City

You should know

  • Emporio Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.