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"The hotel has a very good location. The staff is very discourteous. Not even a smile can be offered to customers. The internet was very unstable and s ... " More

By a verified traveler on Fri 17 Nov 2017

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Hotel Description

Hotel near Paseo de la Reforma in Mexico City

Benito Juarez stay

Within a 10-minute walk of this Benito Juarez hotel, you'll find Blue Stadium and Plaza Mexico. World Trade Center Mexico City and Pepsi Center are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, dry cleaning, and luggage storage are also offered.

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$51* Per night/room Aug 28 - Aug 29

Junior Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

El Diplomatico Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for El Diplomatico Hotel

Everyone (1)
3 out of 5

Disappointed

Pros: The location
Cons: The Front Desk service. The internet. The restaurant.
Location: The location was perfect. Good restaurant and view near the hotel.
The hotel has a very good location. The staff is very discourteous. Not even a smile can be offered to customers. The internet was very unstable and slow in the room. Every time I left the room I had to reconnect to the internet with the password. If you lose the key, you must pay extra to get it again. The card to enter the room was deactivated every night, when trying to open the door. The restaurant does not have good service at all, besides the experience with the food was terrible.

Posted by on Nov 17, 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available. Public spaces have free WiFi. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly El Diplomatico Hotel. Self parking is free. This Mexico City hotel is smoke free.

  • 150 guestrooms or units
  • 9 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Mexico City Buenavista Station (9.9 km / 6.2 mi)
  • Metro station: Insurgentes Sur Station (0.8 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

El Diplomatico Hotel offers 150 air-conditioned accommodations with safes and irons/ironing boards. Televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

El Diplomatico Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 150 and MXN 200 for adults, MXN 100 and MXN 150 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Diplomatico
  • El Diplomatico Hotel
  • El Diplomatico Hotel Mexico City
  • El Diplomatico Mexico City
  • Hotel El Diplomatico Mexico City
  • El Diplomatico Hotel Hotel
  • El Diplomatico Hotel Mexico City
  • El Diplomatico Hotel Hotel Mexico City
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.