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4.5 out of 5

"The service was superlative, extremely helpful concierge, and perfect location for walking exploration of downtown Mexico City. There are a huge numb ... " More

By a verified traveler on Thu 06 Feb 2020

Hotel Description

3-star luxury hotel near Zocalo

Downtown Mexico City stay

Within a 10-minute walk of this Historic Center hotel, you'll find Zocalo and Palacio de Bellas Artes. Alameda Central and Metropolitan Cathedral (Catedral Metropolitana) are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. There's a rooftop terrace on site, and free newspapers and wedding services are also offered.

Free WiFi, LCD TVs

The 17 soundproofed guestrooms offer free WiFi and 24-hour room service. LCD TVs come with cable channels, and other amenities include minibars and premium bedding.

Colonial king

Bed Count 1 King Bed Maximum Occupancy 2 Max
$114* Per night/room May 1 - May 2

Colonial queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Revolution suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Independence suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Downtown ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Downtown

Everyone (1) Couples (1)
5 out of 5
The service was superlative, extremely helpful concierge, and perfect location for walking exploration of downtown Mexico City. There are a huge number of very fine restaurants nearby. All of this more than made up for the downsides, in our view, which were our standard room only had windows on the door, the shower only had warm water at best, and the lighting was so dim that the staff told us at the beginning of our stay and offered to bring up more lighting for the room. The in-house breakfast is very nice and our room was very quiet.

Posted by , from Ashland, Ohio on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Aramara Vizcaino- Chief Concierge

Dear Kenny, Thank you so much for your possitive comment! The Downtown team sends you warm regards and hope to see you soon.

4 out of 5

comfortable style, great staff and a POOL!

Pros: the building itself is really something, and the whimsical touches of vintage charmed me. The staff is 100% on point.
Cons: Room had an open drain pipe running across the ceiling - noisy. Bathroom lighting challenging for shaving, make up. A small table would be nice add.
Location: Right in the Centro Historico. Zocalo and its attractions right there. Lots of beautiful buildings. Panaderia Ideal, tons of great taco stalls.
A stylish renovation with comfortable rooms and a very nice, very attentive staff. vintage safes, murals and unfussy greenery decorate public areas. lovely open air courtyards and a rooftop pool deck to top it all off. In the thick of the historic district, so don’t expect bucolic. There is quite the scene at the roof bar on Saturday night, but that was to be expected. The on-site outpost of reataurant Azul, though highly lauded didn’t hit the mark for me. But overall, everything one looks for in a hotel in this category.

Posted by on Aug 11, 2018

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Comment from Hotel Management

Aug 11, 2018 by Shanny Neuman, Chief Concierge

Thank you so much for your positive feedback! We are so thrilled you had a memorable experience while staying with us and that you capture the true sense of the hotel! We hope to see you again in the future! kind regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Downtown. Parking is available for a fee. Smoking is allowed in designated areas at this 3-star Mexico City hotel.

  • 1 building
  • 1 floor
  • 17 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (7.4 km / 4.6 mi)
  • Train station: Mexico City Buenavista Station (3.3 km / 2 mi)
  • Metro station: Allende Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Downtown offers 17 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Luxury bedding
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.

Lobby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome for a fee per pet, per night
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Downtown Hotel
  • Hotel Downtown
  • Downtown Hotel Mexico City
  • Downtown Mexico City
  • Downtown Mexico City
  • Downtown Hotel Mexico City

You should know

  • Downtown offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.
url importing https://www.travelocity.com/Mexico-City-Hotels-Downtown.h4956189-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.