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Camino Real Santa Fe

4-star property
Guillermo Gonzalez Camarena 300, Mexico City, 1-855-201-7819
3.7 out of 5
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See all 3 travelocity Reviews

"Easy to get in and get out. Also very convenient " More

By a verified traveler on Sat 12 Feb 2022

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Hotel Description

4-star spa aparthotel near Expo Santa Fe Mexico

Santa Fe stay

Your stay at this Santa Fe aparthotel places you within 2 miles (3 km) of Expo Santa Fe Mexico and Parque La Mexicana. Tecnologico de Monterrey - Santa Fe and Centro Santa Fe are also within 2 miles (3 km).

Business services

This aparthotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the area shuttle, self parking, and coffee shop/cafe.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 300 apartments offer free WiFi and 24-hour room service. Premium bedding, rainfall showerheads, and free bottled water are also available.

Deluxe Room, 1 King Bed (Wifi included)

Bed Count room.options.bedSize. Maximum Occupancy 3 Max
$66* Per night/room Oct 21 - Oct 22

Executive Room, 2 Double Beds (Wifi included)

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds (Wifi included)

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Executive Room, 1 King Bed (Wifi included)

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Camino Real Santa Fe ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Camino Real Santa Fe

Everyone (2) Couples (1)
5 out of 5
Easy to get in and get out. Also very convenient

Posted by on Feb 12, 2022

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Comment from Hotel Management

Feb 22, 2022 by Berenice Cárdenas

Dear guest: Thank you very much for choosing Camino Real Santa Fe to stay in Mexico City, we also appreciate your comment, it will help us to continue providing much quality service to all our guests. We hope to see you again in a near future. Kind regards, Berenice Cárdenas Rooms Division Manager Camino Real Santa Fe

2 out of 5
Was placed below their penthouse disco, could here music through the walls untill 2:00am. In room coffee is not standard, phones in room doesn't work to call front desk to try to quite down a party in the room next door, had to resort to yelling and pounding on the wall adjacent to the room @ 2:30. I do not appreciate not sleeping, I sure one would either. Stay elsewhere for international business, this place is a joke.

Posted by on Jan 12, 2020

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Comment from Hotel Management

Feb 10, 2020 by VIP DESK

Thanks for the feedback

4 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

May 16, 2019 by Depto de Ventas

estamos para servirle siempre

About the Camino Real Santa Fe

Location Guillermo Gonzalez Camarena 300, Mexico City, 01210

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and limo/town car service are available. WiFi is free in public spaces. A health club, spa services, and a terrace are also featured at the business-friendly Camino Real Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available. This 4-star Mexico City aparthotel is smoke free.

  • 300 guestrooms or units
  • 12 levels
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Camino Real Santa Fe offers 300 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mexico City aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

La Huerta - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open 24 hours.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the aparthotel include a health club.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Number of treatment rooms 2
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Property does not offer onsite COVID-19 testing
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 320 for adults and MXN 195 for children (approximately)
  • Airport shuttle fee: MXN 850 per vehicle (one way)
  • Covered self parking fee: MXN 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Camino Real Hotel Santa Fe
  • Camino Real Santa Fe
  • Camino Real Santa Fe Mexico Hotel Mexico City
  • Camino Real Santa Fe Mexico Mexico City
  • Camino Real Santa Fe Hotel
  • Camino Real Hotel
  • Camino Real Santa Fe Mexico Mexico City
  • Camino Real Santa Fe Aparthotel
  • Camino Real Santa Fe Mexico City
  • Camino Real Santa Fe Aparthotel Mexico City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.