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OYO Hotel Hidalgo

Property class: 3.5
3.5-star hotel near Palacio de Bellas Artes

Choose dates to view prices

Photo gallery for OYO Hotel Hidalgo

A narrow, tiled corridor with potted plants and flowers on either side, leading to a green door at the end.
A modern office space with a grey sofa set, a coffee table, a desk, and a chair.
Room
A hotel with a garage entrance, a clear sky, and a street with cars.
A narrow corridor with potted plants and a tiled floor.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
37 Sta. Veracruz Guerrero, Mexico City, CDMX, 06300
  • Place, Alameda Central
    ‪2 min walk‬
  • Place, Palacio de Bellas Artes
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(10 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with three beds, a wooden headboard, and a blue carpet.

Standard Triple Room

  • 144 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room

A hotel room with a large bed, a wooden headboard, a small round table, two chairs, a desk with a telephone, and a red curtain.

Standard Room

7.0 out of 10
Good
(16 reviews)
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Mexico City

Historic Center stay.At this Historic Center hotel, you'll be well placed to visit Palacio de Bellas Artes and Alameda Central, both within a 5-minute walk. Paseo de la Reforma and Zócalo are also within 2 miles (3 km).

What's nearby

  • Alameda Central - 2 min walk - 0.1 miles
  • Palacio de Bellas Artes - 3 min walk - 0.2 miles
  • Plaza Garibaldi - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 12 min walk - 0.7 miles
  • Zócalo - 14 min walk - 0.8 miles

Getting around

  • Bellas Artes Station - 3 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪El Cardenal Tacuba Y Marconi - ‬4 min walk
  • ‪Soberbia - ‬4 min walk
  • ‪CerveceriadeBanda - ‬2 min walk
  • ‪La Malagueña Bar - ‬4 min walk
  • ‪La Esquina Del Gourmet - ‬5 min walk

About this property

OYO Hotel Hidalgo

3.5-star hotel near Palacio de Bellas Artes
As a guest of OYO Hotel Hidalgo, you'll find tour/ticket assistance, 24-hour room service, and an elevator. WiFi is free in public spaces.

This 3.5-star Mexico City hotel is smoke free.

  • 94 guestrooms or units
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site
OYO Hotel Hidalgo offers 94 accommodations with complimentary bottled water and designer toiletries. Televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Housekeeping
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 20-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OYO Hotel Hidalgo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number IOJ7711251RO

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Ayenda Hidalgo
OYO Ayenda Hidalgo
OYO Hotel Hidalgo Hotel
OYO Hotel Hidalgo Mexico City
OYO Hotel Hidalgo Hotel Mexico City

Frequently asked questions

How close is OYO Hotel Hidalgo to the airport?

OYO Hotel Hidalgo is 4.8 mi (21-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at OYO Hotel Hidalgo?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at OYO Hotel Hidalgo on Nov 8, 2026 start from $56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does OYO Hotel Hidalgo have an airport shuttle?

Airport shuttle services are not available at OYO Hotel Hidalgo.

Does OYO Hotel Hidalgo offer free breakfast?

OYO Hotel Hidalgo does not offer free breakfast.

Is there a casino at OYO Hotel Hidalgo?

No, there is no casino at this hotel.

What time is check-in at OYO Hotel Hidalgo?

Check-in start time: 1:00 PM; Check-in end time: midnight.

Is there free parking at OYO Hotel Hidalgo?

Free parking is not available at this hotel.

Does OYO Hotel Hidalgo have a pool?

OYO Hotel Hidalgo does not have a pool.

Does OYO Hotel Hidalgo have a spa?

There are no spa services available at this hotel.

How close is OYO Hotel Hidalgo to downtown Mexico City?

OYO Hotel Hidalgo is 0.6 mi away from Mexico City.

OYO Hotel Hidalgo Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 136 out of 298 reviews
Rating 8 - Good. 57 out of 298 reviews
Rating 6 - Okay. 46 out of 298 reviews
Rating 4 - Poor. 21 out of 298 reviews
Rating 2 - Terrible. 38 out of 298 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Was near the museum, Bella’s Artes Latin Tower
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk was very helpful Mrs May Carmen give me the information of the city she was very nice the location is very convenient near of the important places . The location very safe . The Restaurant ,food very healthy and and good service. Cleaning staff very good . Price very good nice view ❤️
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient budget hotel close to Zocalo where there are a lot of restaurants and cafeterias to visit the most iconic parts of the central city. Uber eats is fantastic and fast. The neighborhood seems shaddy but its very safe. No concerns at all
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good experience room had no Ac besides being in the center of the city was loud all night
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would always stay in this hotel. Very nice everythig was perfecto.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to everything
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Close to Bellas Artes , transportation and Alameda. Didn't feel safe walking at night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice bed

It was a nice size room and bed for one night before heading to the airport.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property it’s great for waking araund the city
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
The room was okay. They do cleanings daily. The staff were friendly. The lady in the kitchen was extremely nice. The only thing I would say is that the building is outdated. But other than that you get what you paid for.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check-in services and city access, the only con I see is the walls of the rooms are too thin and everything can be heard
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and we were able to check in at 10am so the staff was excellent. Unfortunately the bed and pillows weren’t comfortable at all so sleeping was rough. Also the WiFi was poor and kept dropping.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Disliked: Amenities
The only thing that was worth it for me and my family was that it's a walking distance to many parts of the city ie. zocalo, bellas artes, alameda central,etc The room was ok, funny smell, dirty and linens were not cleaned. I know it's not a 5 star hotel but cleanliness is essential.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
Water temperature was variable
Stayed 3 nights in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
I left the hotel when to another place but they charge me for that night
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
It is very close to the historic centre of Mexico City. Metrobus from aiport stops near the hotel. But right front of the hotel seems like slum, but there was too mamy people during dia de muertos, so was not problem for us. Except some night someone outside did play loud music. The staff could not speak english but was nice and helpfull. Cleaning every day. The room did have big windows but where only little of it could be open. No aircondation but ventiator. The room and the hotel is old, but varm watter at bath which was great. The location did make me overlook all the small little bad thins i did mention above.
Stayed 4 nights in Oct 2025
Verified review

4/10 Poor

When I got there to check in was 1 hr. early, ( I just wanted to check if everything was ok with my reservation) the lady at the reception was very rude saying the platform ? oversell rooms and there was nothing they can do just said sorry. Other lady was little mote helpful said that At the moment they did not have rooms and I was told to come back at 1 pm ( check in time) to see If they can accommodate me in any other hotel. Lucky when I came back round 5 pm my room was available. But still another person was assisting a big group of people trying to accommodate them and made me wait with a little of attitude.
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
HORRIBLE PLACE TO STAY, HORRIBLE CUSTOMER SERVICE!!!! HORRIBLE SERVICIO AL CLIENTE. La recepcionista tiene una actitud horrible es muy grosera. El hotel no tiene Aire Acondicionado así que si decide quedarse aquí prepárense!!!! Do not stay in this hotel the receptionist has a horrible attitude and is not helpful at all, and there’s no AC so I wasn’t able to sleep it was extremely hot in the room and there’s NO ventilation at all .
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The property was in a very good, central location. It had great potential, however the staff on reception were nothing short of being rude. Not just one, but all of them. Each person on their shift didn't care about our simple requests. They didn't speak a word of English, which we found frustrating, because whilst we tried to speak some words of Spanish and use our translator on our phones, they just played dumb, and we couldn't get simple things like an additional towel, or fan in our room, which was another thing, no AC in hot Mexico City isn't great. The rooms were OK, clean, but the service levels really let this place down. I wouldn't return.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK HERE! This has to be the last option of all! Pictures on the promotional does not match with reality. Okay I understand is a low budget place, but getting people with fake pictures of the room is not pretty ethical. Staff is not helpful when it comes to problems I told them I had to check out early (5am) because I couldn't stand the bugs anymore, and they told me that there was nothing they could do, because it was too late. They need to clean more often if they are not renewing. Accommodations are horrible. With a severe problem with bugs... You can check my reviews and this is the first bad reviews I ever give. Don't risk it! Choose somewhere else even if you already check in. Location okay... Copy of my google review.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
gracias excelente ubicación y servicio
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, muy céntrica ubicación, y sobre todo saliendo del metro bellas artes a 50 metros está el hotel, fácil acceso, Personal muy amable, muchas tiendas cercanas Al salir del hotel pasando la calle está el palacio de bellas artes
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones, el.personal muy amable ,habitacion limpia Recomendado 100% Excelente
Stayed 2 nights in Jul 2026