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Hotel Description

4-star hotel near Plaza Polanco

In shopping district

You'll be steps from Plaza Polanco and within a 10-minute walk of Plaza Carso Shopping Center with a stay at this Polanco hotel. Antara Polanco and Chapultepec Park are also within 2 miles (3 km).

Business services

A restaurant and a fitness center are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Self parking, a terrace, and a lobby fireplace are also offered.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 70 guestrooms offer free WiFi and room service. Other amenities include free bottled water, in-room massages, and hair dryers.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$123* Per night/room Dec 13 - Dec 14

Suite, View (Master Suite, Interior View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, View (Exterior View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, View (Master Suite, Exterior View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Property Features

There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 474 square feet (44 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A fitness center, spa services, and a terrace are also featured at the business-friendly Alteza Polanco. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 8 levels
  • 474 sq ft of conference space
  • 44 sq m of conference space
  • Built in 2014
  • Dining venue
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (18.4 km / 11.5 mi)
  • Train station: Mexico City Buenavista Station (7.9 km / 4.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Alteza Polanco offers 70 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to noon.

Restaurante - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Hot stone massage
  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 14 per night.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 15 for adults and USD 15 for children (approximately)
  • Airport shuttle fee: USD 70 per vehicle (roundtrip)
  • Self parking fee: USD 10 per night
  • Rollaway bed fee: USD 14 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alteza Polanco Hotel
  • Alteza Hotel
  • Alteza Polanco
  • Alteza Polanco Hotel
  • Alteza Polanco Mexico City
  • Alteza Polanco Hotel
  • Alteza Hotel
  • Hotel Alteza Polanco Mexico City
  • Mexico City Alteza Polanco Hotel
  • Hotel Alteza Polanco
  • Alteza Polanco Mexico City
  • Alteza
  • Alteza Polanco Hotel Mexico City

You should know

  • Alteza Polanco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.