2/10 Terrible
Laura lugo
Jul 29, 2024
Laura lugo
Stayed 1 night in Jul 2024
Kocai
3.0 star property
Enjoy the outdoor pool at this 3-star Izamal hotel
Choose dates to view prices
Photo gallery for Kocai
Reviews
6.86.8 out of 10
Popular amenities
- Pool
- Breakfast included
- Pet friendly
- Parking included
- Free WiFi
- Restaurant
Explore the area
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
- Itzamna ParkPlace, Itzamna Park15 min walk
- Centro Cultural y ArtesanalPlace, Centro Cultural y Artesanal15 min walk
- Kinich Kak Moo RuinsPlace, Kinich Kak Moo Ruins20 min walk
Room options
View all photos for Comfort Room
Comfort Room
- 54 sq ft
- Sleeps 2
- 1 Double Bed
View all photos for Classic Double Room
Classic Double Room
- 54 sq ft
- Sleeps 4
- 2 Double Beds
About the neighborhood
Izamal
In historical district.Within 2 miles (3 km) of this Izamal hotel, you'll find Convent of San Antonio de Padua and Centro Cultural y Artesanal. Hecho a Mano and Itzamna Park are also within 2 miles (3 km).
What's nearby
- Itzamna Park - 15 min walk - 0.8 miles
- Centro Cultural y Artesanal - 15 min walk - 0.8 miles
- Convent of San Antonio de Padua - 15 min walk - 0.8 miles
- Hecho a Mano - 15 min walk - 0.8 miles
- Kinich Kak Moo Ruins - 20 min walk - 1.1 miles
Getting around
- Mérida International Airport (MID) - 73 min drive
Restaurants
- Restaurante Kinich - 3 min drive
- Restaurant Café "Los Arcos - 20 min walk
- Restaurante Zamna Izamal - 19 min walk
- Maria 33 - 14 min walk
- Flor De Izamal - 13 min walk
About this property
Kocai
Enjoy the outdoor pool at this 3-star Izamal hotel
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Kocai. Free self parking is available.
This 3-star Izamal hotel is smoke free.
- 7 guestrooms or units
- Buffet breakfast (free)
- Dry cleaning
- Front desk (limited hours)
- Wedding services available
- Terrace
- Garden
- No smoking on site
- Dining venue
Kocai offers 7 accommodations with iPod docking stations and MP3 docking stations. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.
Bathrooms include showers with rainfall showerheads. This Izamal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is provided daily.
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Property amenities
Family friendly
- Outdoor pool
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free uncovered self parking on site
- Limited onsite self parking
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available daily 7:00 AM to 11:00 AM
- A restaurant
Things to do
- Bicycle rentals
- Outdoor pool
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
- Wheelchair-accessible van parking
Room amenities
Entertainment
- 40-inch smart TV with digital channels
- iPod dock
- MP3 dock
- Netflix
- Streaming services
Bedroom
- Down comforter
- Memory foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Toilet paper
- Towels provided
Food and drink
- Free bottled water
More
- Ceiling fan
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday, and Sunday:
- Bar/lounge
- Children's pool
- Dining venue(s)
- Fitness facility
- Full-service spa
- Health club
- Hot springs
- Indoor pool
- Outdoor pool
- Public bath
- Sauna
- Hot tub
Access methods
Front desk (limited hours)
Pets
- Pets: MXN 250 per pet, per stay
- Maximum 1 pets
- Pets cannot be left unattended
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation
- Service animals are exempt from fees
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: MXN 250 per pet, per stay
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa and cash.
We should mention
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal
Frequently asked questions
How close is Kocai to the airport?
Kocai is 48.5 mi (73-min drive) away from the Mérida International Airport (MID) airport, the closest popular airport to the property.
Does Kocai have an airport shuttle?
Airport shuttle services are not available at Kocai.
Does Kocai offer free breakfast?
Kocai offers free buffet breakfast every day from 7:00 AM to 11:00 AM.
Is there a casino at Kocai?
No, there is no casino at this hotel.
What time is check-in at Kocai?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at Kocai?
This hotel offers free self parking.
Does Kocai have a pool?
Kocai features an outdoor pool.
Does Kocai have a restaurant?
Yes, there is a restaurant on site.
Does Kocai have a spa?
There are no spa services available at this hotel.
How close is Kocai to downtown Izamal?
Kocai is 0.5 mi away from Izamal.
Kocai Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 3 out of 5 reviews
10 - Excellent
3
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 5 reviews
2 - Terrible
2
7.4/10
Cleanliness
7.4/10
Staff & service
5.0/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
2/10 Terrible
Paulina
Traveled with family
Jul 28, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Paulina
Stayed 2 nights in Jul 2024
10/10 Excellent
Nuria
Jan 30, 2024
Nuria
Stayed 1 night in Jan 2024
10/10 Excellent
Martha
Jul 6, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Martha
Stayed 1 night in Jul 2023
10/10 Excellent
Ari
Traveled with group
Mar 13, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Ari
Stayed 3 nights in Mar 2023