6/10 Okay
Miranda
Traveled with partner
May 25, 2024
Liked: Staff & service, amenities
It was a castle so the loud squeaky floors and hearing everything going on above and below the floor our room was on wasn’t a surprise. The cleanliness was an issue. They did eventually find someone who would take care of the issue but we were asked to leave the room and go downstairs after we had just showered and were going to bed when we discovered the issue. It was probably an hour later we finally got to bed after returning to the room and the issue not being resolved but waiting for someone to come up because nobody else on the staff knew how to make a bed. The bed ended up being rock hard. In the end if I would’ve known the outcome we probably should have said nothing, grabbed towels and slept on the couches in the room.
Miranda
Stayed 1 night in May 2024