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The Palms Resort

Property class: 2
Enjoy the outdoor pool at this Melgar hotel

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Photo gallery for The Palms Resort

A swimming pool with a circular design, surrounded by a covered area with seating and a view of buildings in the background.
An outdoor dining area with wooden chairs and tables, a pool, and a covered seating area with string lights.
A bedroom with a single bed, a bunk bed, a nightstand, and a ceiling fan.
A courtyard with a paved walkway, green lawns, and a covered seating area.
A modern hotel with a large swimming pool, a covered outdoor area, and a two-story building.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Restaurant
  • Bar

Explore the area

View in a map
Melgar-Carmen De Apicalá, Melgar, Tolima, 734001
  • Place, San Francisco de Asis Church
    ‪21 min drive‬
  • Place, Piscilago Water Park
    ‪27 min drive‬
  • Place, Piscilago Zoo
    ‪30 min drive‬

Room options

View all photos for Comfort Room

A bedroom with a single bed, a bunk bed, a nightstand, and a ceiling fan.

Comfort Room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Quadruple Room

A bedroom with a single bed, a bunk bed, a nightstand, and a ceiling fan.

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

A room with a bunk bed, a single bed, and a desk. There is a door leading to another room.

Family Room

  • Garden view
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds and 1 Double Bed

View all photos for Comfort Penthouse

A dormitory room with bunk beds, a patterned bedspread, and a television.

Comfort Penthouse

  • 1 bedroom
  • Sleeps 16
  • 10 Twin Beds and 3 Double Beds

About the neighborhood

Melgar

In suburbs.At this Melgar hotel, you'll be within 3 miles (5 km) of San Francisco de Asis Church and 12 miles (20 km) of Piscilago Zoo. Piscilago Water Park and Lago Sol are within 16 miles (25 km).

What's nearby

  • San Francisco de Asis Church - 21 min drive - 2.7 miles
  • Piscilago Water Park - 27 min drive - 6.7 miles
  • Piscilago Zoo - 30 min drive - 7.8 miles
  • Lago Sol - 34 min drive - 9.4 miles
  • Kartodromo - 51 min drive - 19.6 miles

Restaurants

  • ‪KFC - ‬6 min drive
  • ‪Asadero Sicomoro - ‬5 min drive
  • ‪La Yelka - ‬6 min drive
  • ‪Frut y Mar - ‬7 min drive
  • ‪Parrilla Don Carlos - ‬7 min drive

About this property

The Palms Resort

Enjoy the outdoor pool at this Melgar hotel
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

An outdoor pool, a terrace, and a garden are also featured at The Palms Resort. Free self parking is available.

  • 11 guestrooms or units
  • Buffet breakfast (free)
  • Front desk (limited hours)
  • Terrace
  • Garden
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Palms Resort offers 11 accommodations. Accommodations offer separate dining areas. Beds feature down comforters. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Art supplies
  • Children's games
  • Outdoor pool
  • Separate in-room dining area

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator
  • Smooth flooring in room

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Separate dining area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: COP 20000 per pet, per night, plus a deposit of COP 20000 per night
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: COP 20000 per night
  • Pet fee: COP 20000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Palms Resort Hotel
The Palms Resort Melgar
The Palms Resort Hotel Melgar

Frequently asked questions

How close is The Palms Resort to the airport?

The Palms Resort is 73.3 mi (216-min drive) away from the El Dorado Intl. Airport (BOG) airport, the closest popular airport to the property.

Does The Palms Resort have an airport shuttle?

Airport shuttle services are not available at The Palms Resort.

Does The Palms Resort offer free breakfast?

The Palms Resort offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at The Palms Resort?

No, there is no casino at this hotel.

What time is check-in at The Palms Resort?

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM.

Is there free parking at The Palms Resort?

This hotel offers free self parking.

Does The Palms Resort have a pool?

The Palms Resort features an outdoor pool.

Does The Palms Resort have a restaurant?

The Palms Resort is home to ROCOCO, which features pool views and a poolside location.

Does The Palms Resort have a spa?

There are no spa services available at this hotel.

How close is The Palms Resort to downtown Melgar?

The Palms Resort is 1.3 mi away from Melgar.

The Palms Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

5.0/10

Cleanliness

6.0/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nisiquiera existe el sitio, es una estafa completa y adicionalmente no me devolvieron el dinero...
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

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