2/10 Terrible
Sam
Jan 30, 2026
Could not check in due to the system being down, asked to wait 10 minutes, still no good after 40 minutes, no explanation, no apology, just a rude ignorant staff member
There were 2 others that were waiting and it was terrible, never staying at oaks again
And no offer of a refund as we left after 1 hour to another hotel, it was 11pm and an absolute disgraceful performance by the staff and the hotel.
Not sure why I could not of been given a room key and sort it out later.
He could see it was prepaid, embarrassing performance by the hotel
Sam
Stayed 1 night in Jan 2026




































