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Platinum Hotel

Madinah guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Platinum Hotel

In-room safe, blackout drapes, iron/ironing board, free WiFi
Restaurant
Reception
Exterior
Suite, 1 Bedroom, Connecting Rooms | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Medina, Medina, Madinah, Al Madinah Province, 4524
  • Islamic University of Madinah
    ‪5 min drive‬
  • Qiblatain Mosque
    ‪6 min drive‬
  • Prophet's Mosque
    ‪12 min drive‬
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪18 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Connecting Rooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Connecting Rooms

  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Suite, 2 Bedrooms

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 2 Bedrooms

  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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Madinah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, 446 reviews
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$197 nightly
$238 total
Total includes taxes and fees
Jun 7 - Jun 8
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About the neighborhood

Madinah

In Madinah .You'll be within 3 miles (5 km) of Taibah University and 6 miles (10 km) of Al Noor Mall with a stay here. Qiblatain Mosque and Islamic University of Madinah are also within 6 miles (10 km).

What's nearby

  • Islamic University of Madinah - 5 min drive - 3.4 miles
  • Qiblatain Mosque - 6 min drive - 4.6 miles
  • Madina Mall - 10 min drive - 7.7 miles
  • Al-Baqi Cemetery - 11 min drive - 8.8 miles
  • Prophet's Mosque - 12 min drive - 8.6 miles

Getting around

  • Madinah Station - 28 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive

Restaurants

  • ‪Barn Café - ‬15 min walk
  • ‪سنجل كافيه - ‬6 min drive
  • ‪ديكاف - ‬5 min drive
  • ‪عبق الشاي - ‬5 min drive
  • ‪توابل البرجر - ‬3 min drive

About this property

Platinum Hotel

Madinah guestrooms with free WiFi
There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. Platinum Hotel also features laundry facilities, dry cleaning/laundry services, and an elevator. Self parking is free.

Smoking is allowed in designated areas at this Madinah hotel.

  • 70 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Dining venue
Platinum Hotel offers 70 air-conditioned accommodations with safes and irons/ironing boards. Flat-screen televisions come with satellite channels.

This Madinah hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Languages

Arabic

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 2:00 PM
Contactless check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Platinum Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 10007368

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Y platinum
Platinum Hotel Hotel
Platinum Hotel Madinah
Platinum Hotel Hotel Madinah

Frequently asked questions

How close is Platinum Hotel to the airport?

Platinum Hotel is 11.5 mi (17-min drive) away from the Madinah (MED-Prince Mohammad Bin Abdulaziz) airport, the closest popular airport to the property.

How much does it cost to stay at Platinum Hotel?

As of Jun 4, 2025, prices found for a 1-night stay for 2 adults at Platinum Hotel on Jun 14, 2025 start from $81.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platinum Hotel have an airport shuttle?

Airport shuttle services are not available at Platinum Hotel.

Does Platinum Hotel offer free breakfast?

Platinum Hotel offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Platinum Hotel?

No, there is no casino at this hotel.

What time is check-in at Platinum Hotel?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Platinum Hotel?

This hotel offers free self parking.

Does Platinum Hotel have a pool?

Platinum Hotel does not have a pool.

Does Platinum Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Platinum Hotel have a spa?

There are no spa services available at this hotel.

How close is Platinum Hotel to downtown Madinah?

Platinum Hotel is 0.1 mi away from Madinah.

Platinum Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 55 reviews
Rating 8 - Good. 15 out of 55 reviews
Rating 6 - Okay. 5 out of 55 reviews
Rating 4 - Poor. 4 out of 55 reviews
Rating 2 - Terrible. 5 out of 55 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

mustafa, dubai

Liked: Cleanliness, staff & service, property conditions & facilities
You need to adjust location and map direction, I went to different area very far from the hotel, wasted alot of time, all directions on expedia applications are wrong , I used google map to find the Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y Platinum hotel is a total gem! It's located about 10mns ride from Musjid al Nabiyou, uber rides are about $5 to the Musjid. The room was spacious, clean and quiet. They fill up the fridge with free drinks. The staff is very professional and courteous. Breakfast was included and very good. The price is affordable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brahim

Stayed 1 night in Dec 2024

2/10 Terrible

Abdullah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice but the staff is very rude and have zero hospitality. I personally wouldn't be coming back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nashiratu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment is so serene and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & quiet
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohamed

Great hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Everything was great. We liked the kitchen a lot . The Egyptian guy there was very friendly and very polite. Thanks to him.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Matab, West Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean no noise and safe
Stayed 3 nights in May 2024

8/10 Good

Oseni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing, will try again!
Stayed 12 nights in Mar 2024

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Conducive

Good experience
Stayed 2 nights in Mar 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel had a bad smell and the pictures were so deceptive.
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad Mohsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 2 nights in Jan 2024

6/10 Okay

Sadia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
It was hard to even get an extra towel from hotel when there were 5 people staying and they gave only 1 towel and refused to cooperate
Stayed 4 nights in Dec 2023

2/10 Terrible

Ayesha

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

10/10 Excellent

Abdullahi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and state of the art facilities.
Stayed 1 night in Jan 2024

10/10 Excellent

Salam

Traveled with family
Liked: Amenities
Very kind people. Geat breakfas The room very clean
Stayed 4 nights in Jan 2024

2/10 Terrible

TARIQUR

Traveled with family
Disliked: Amenities
On arrival at the property, I was told there is no such reservation. I had to find an alternate accommodation for 2 nights in madina. Very bad experience indeed.
Stayed 2 nights in Dec 2023

6/10 Okay

MD WALIUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fine but too much noise from the other rooms and their toilets.
Stayed 5 nights in Dec 2023

8/10 Good

Mohamed

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were not in good condition.
Stayed 3 nights in Dec 2023

2/10 Terrible

shaymaa

Stayed 2 nights in Dec 2023

4/10 Poor

Saleh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unmaintained facility. Broken furniture and lack of basic amenities such as towels and iron. Requested these items multiple times and when I got an iron it had burned cloth on it and damaged my clothes. Really low quality place.
Stayed 3 nights in Dec 2023

10/10 Excellent

Muhammad

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
No one come to cleaning all day even they didn’t take trash
Stayed 2 nights in Nov 2023

8/10 Good

Hussain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023