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Shaza Regency Plaza

3-star hotel near Prophet's Mosque

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Photo gallery for Shaza Regency Plaza

In-room safe, desk
Exterior
In-room safe, desk
Classic Triple Room | In-room safe, desk
Classic Triple Room | Bathroom | Free toiletries, hair dryer, slippers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Siteen Road, Northern Destrict, Madinah, Al Madinah Province, 35980
  • Place, Prophet's Mosque
    ‪10 min walk‬
  • Place, The Green Dome
    ‪10 min walk‬
  • Place, Al-Baqi Cemetery
    ‪10 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪15 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | In-room safe, desk

Classic Double or Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, desk

Classic Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk

Quadruple Room

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 4 Twin Beds

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Exterior

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About the neighborhood

Madinah

Madinah City Center stay.Within a 15-minute walk of this Madinah City Center hotel, you'll find Prophet's Mosque and Masjid Abu Dharr al Ghifari. Also, The Green Dome is within half a mile (1 km) and Al-Baqi Cemetery is within 2 miles (3 km).

What's nearby

  • Prophet's Mosque - 10 min walk - 0.6 miles
  • The Green Dome - 10 min walk - 0.6 miles
  • Al-Baqi Cemetery - 10 min walk - 0.6 miles
  • Masjid Al Ghamamah - 12 min walk - 0.7 miles
  • New Bilal Market - 18 min walk - 1.0 mile

Getting around

  • Madinah Station - 17 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 18 min drive

Restaurants

  • ‪kiffa - ‬3 min walk
  • ‪Row - ‬4 min walk
  • ‪Kiffa | كفة - ‬3 min walk
  • ‪Cafe Najd - ‬4 min walk
  • ‪Najd Cafe | مقهى نجد - ‬5 min walk

About this property

Shaza Regency Plaza

3-star hotel near Prophet's Mosque
As a guest of Shaza Regency Plaza, you'll find dry cleaning/laundry services and an elevator. Public spaces have free WiFi.
  • 432 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
Shaza Regency Plaza offers 432 air-conditioned accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is provided on request.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 50 for adults and SAR 25 for children

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
During the month of Ramadan, from February 18 - March 19, 2026, guests booked in breakfast included rate plans will receive Sohor meal.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shaza Regency Plaza

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 50 for adults and SAR 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts cash.

Property Registration Number 10007217

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Pets and service animals are not allowed on site.

Property is also known as

Shaza Regency Plaza Hotel
Shaza Regency Plaza Madinah
Shaza Regency Plaza Hotel Madinah

Frequently asked questions

How close is Shaza Regency Plaza to the airport?

Shaza Regency Plaza is 9.8 mi (18-min drive) away from the Madinah (MED-Prince Mohammad Bin Abdulaziz) airport, the closest popular airport to the property.

Does Shaza Regency Plaza have an airport shuttle?

Airport shuttle services are not available at Shaza Regency Plaza.

Does Shaza Regency Plaza offer free breakfast?

Free breakfast isn’t provided at Shaza Regency Plaza, but buffet breakfast is offered for a fee of SAR 50 for adults and SAR 25 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shaza Regency Plaza?

No, there is no casino at this hotel.

What time is check-in at Shaza Regency Plaza?

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Shaza Regency Plaza?

Free parking is not available at this hotel.

Does Shaza Regency Plaza have a pool?

Shaza Regency Plaza does not have a pool.

Does Shaza Regency Plaza have a spa?

There are no spa services available at this hotel.

How close is Shaza Regency Plaza to downtown Madinah?

Shaza Regency Plaza is 4.4 mi away from Madinah.

Shaza Regency Plaza Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 37 out of 72 reviews
Rating 8 - Good. 20 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 7 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Good !
Stayed 1 night in Oct 2025

10/10 Excellent

Yahya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean hotel was really good distance to masjid nabawi . Wifi was little bit weak but didn’t matter for us.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean. Extremely kind and courteous staff, ideal location, overall terrific hotel.
Stayed 4 nights in Oct 2025

2/10 Terrible

khaled, nacr city

Liked: Cleanliness
Stayed 3 nights in Sep 2025

8/10 Good

Mohammad

Stayed 2 nights in Sep 2025

4/10 Poor

Huda

Traveled with family
Disliked: Staff & service

Disappointing stay

This is my second time staying in this hotel, first time was a mid week solo stay, I enjoyed it so I booked two rooms this time and came with family for the weekend. They did not honor our requests for rooms next to each other, one of the rooms smelled like cigarettes, and they couldn’t offer another because they were fully booked, our concerns were dismissed. The other room faced a construction site, and it was super noisy to sleep at night. Again no other room was offered when we complained. We asked for late check out and it was approved, on the checking out day a big guy from reception banged like crazy at our door @12:30 and easing his voice and asking us to step out NOW. He said there was no note on the system. my family were disappointed, I raved about this place the last time, and this time I am really surprised on how poor this stay was. The location for me is the best selling point, hence the 2 start instead of the 1 star review.
Stayed 2 nights in Sep 2025

4/10 Poor

a*mdany

Stayed 2 nights in Aug 2025

10/10 Excellent

Huda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels has some of the nicest service staff ever, they are all smiling, eager to help, and they go out of their way for the guests. The front desk staff are a bit standoffish, they promised me a long bed, then u got two twins. My second complaint is that my room window was facing a construction site, that went into full gear all through the night, and I am a pretty light sleeper, my earplugs helped a bit, I asked to change the room and they didn’t give me another one, glad it was a short stay. The location is prime, accessible by car, and a moderately short walk to alharam.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay and a very fast cheak in and thank you for the amzing service
Stayed 1 night in Aug 2025

4/10 Poor

Khurram

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient location and overall great staff. The room was dated and the washroom was in a poor state. The property needs major updating. Breakfast was not the greatest but ok. The hotel is not worth the price it charges and is more like a 2 star or 2.5 star at best.
Stayed 7 nights in Apr 2025

6/10 Okay

Junaid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 3 nights, stay was okay. Rooms were clean, cleaning staff were helpful and friendly. The hotel could improve overall management, especially at night.The second night we heard 3 fire alarms at night intermittently (2 am, 3 am, 3:30 am). The third night (12 am) there were kids running around and talking in loud voices in the corridor. This continued for about 1 hour.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yasar

Stayed 5 nights in Apr 2025

8/10 Good

Mateen

Stayed 1 night in Apr 2025

10/10 Excellent

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

HUSSEIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

mohamed, Princeton

Disliked: Staff & service
I need my refund fir the following reason; First night once we arrived to hotel Regency , the AC was not working in our room #1303 we reported it and then at 1 am they moved us to another room #603 that also has broken AC . They try to fix it , it took them longer then they put us in Room #1030 at about 4:15 am. No sleep all night . In addition by moving our luggage to 3 different rooms , my wife lost her dress or was stollen from her till the following day when we complained and reported the missing dress then they brought it to us after 2 hours negotiation and denial . This was the worst experience with Expedia since 2010 and I hope to receive my full refund. Thank you
Stayed 3 nights in Apr 2025

10/10 Excellent

Umar

Stayed 5 nights in Apr 2025

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

8/10 Good

hamad

Liked: Cleanliness
Just need good cleaning for the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Bilal aboobaker

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Md fotik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel

Fantasy stay, close to Majid nabawi and everything else
Stayed 1 night in Feb 2025

4/10 Poor

Amir Ali

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, Wifi wasn't working staff kept lying it will be fixed and they are working on it. Some staff very rude, except Minar the girl at reception she was very helpful. Very badly managed property, seems manager didn't care at all of the customers and kept over ruling staff wanting to help the customers. Not recommended at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Tausif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

It’s ’OK’ but needs improvement

This an ok hotel. 3 stars. Not much more than that though. Supposedly recently renovated in 2023, not to the best of standards. The triple room bathroom design is terrible. Very little natural sunlight in the room. And a bit cramped in the room Can’t fault the cleaning/lobby/bellboy staff though. Very friendly and service with a smile. A credit to this hotel. Just a shame the physical place itself is outdated and dingy.
Stayed 6 nights in Dec 2024

2/10 Terrible

Nasir

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suggest avoid this hotel at any cost if possible.

Very unpleasant management. I travelled with group of 7 people and at the front desk I was told that my booking was cancelled since I did not confirm my arrival/reservation (I never received any email from the hotels management or Hotels.com). There were atleast 5 more families who had similar experience. It is below par service from Hotels.com for not letting us know of any requirements and listing such facilities. End of the day no one takes responsibility (neither the hotel nor hotels.com).
Stayed 2 nights in Dec 2024