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5.0 out of 5

"I travel extensively but seldom to Latin America. It becomes immediately obvious that, unlike Asia, Europe, Africa and the Middle East, one can not r ... " More

By a verified traveler on Tue 13 Dec 2016

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Hotel Description

Hotel near Oviedo Shopping Center in Medellín

El Poblado stay

At this El Poblado hotel, you'll be within a 5-minute walk of Oviedo Shopping Center and Santafé Mall. Also, Las Vegas Clinic is within half a mile (1 km) and Plaza Mayor Convention Center is within 6 miles (10 km).

Free perks

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$143* Per night/room Mar 25 - Mar 26

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Junior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Poblado Plaza ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Poblado Plaza

Everyone (2)
5 out of 5

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 31, 2018 by Lauren Ramirez-Concierge

Thank you very much for taking the time to rate your stay with us. We are very happy that we have met your expectations and we hope that you will be able to visit us again and to keep us in mind as your lodging option in Medelln.

5 out of 5

Medellin Christmas

Pros: The Staff
Cons: Hotel literature and instructions printed in English as well as Spanish.
Location: Nice city, the surrounding mountains were great!
I travel extensively but seldom to Latin America. It becomes immediately obvious that, unlike Asia, Europe, Africa and the Middle East, one can not rely on English to get by. In fact, if you don't have some command of Spanish that you should chose another travel destination. Like it or not, English is THE international language. The hotel was lovely and the staff kind and courteous but good luck figuring out the heating /Air conditioning controls or the TV remote if you don't read Spanish. What is even worse, I don't see hope Copa Airlines meet IATA requirements for crew English competency. Copa has to rely on taped English instructions since the cabin crew lacks basic English skills.. Was the hotel nice...yes it was. Was the staff pleasant....certainly. Is Medellin an nice city.....yes truly outstanding. But, you had better learn some Spanish before you go there.

Posted by on Dec 13, 2016

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Comment from Hotel Management

Jan 25, 2017 by Lauren Ramirez-Concierge

Dear GUest, Thank you for taking the time to share your feedback with us. We would like to share with you that the Hotel has recently hired bilingual staff in order to have a better communication with our guests. We hope you can visit us again, in this, your home in Medellin. Kind regards,

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Hotel Poblado Plaza also features a garden, concierge services, and dry cleaning/laundry services. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This Medellín hotel is smoke free.

  • 1 building
  • 84 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Poblado Plaza offers 84 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Restaurante Poblado Plaza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hotel Poblado Plaza offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 46 per night.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking

This property accepts credit cards, mobile payments, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, cash, and mobile payments. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Humane animal treatment
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Car not required
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 3
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Poblado Plaza
  • Poblado Plaza
  • Estelar Poblado Plaza Medellin
  • Hotel Poblado Plaza Hotel
  • Hotel Poblado Plaza Medellín
  • Hotel Poblado Plaza Hotel Medellín

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.