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Swissôtel Makkah

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Swissôtel Makkah

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby sitting area
Premier Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Junior Suite (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
King Abdul Aziz Endowment, Ajyad Street, Makkah, 21955
  • Place, Great Mosque of Makkah
    ‪2 min walk‬
  • Place, Kaaba
    ‪5 min walk‬
  • Place, The Clock Towers
    ‪5 min walk‬

Room options

View all photos for Classic Room, 1 King Bed (Haram Partial View)

Classic Room, 1 King Bed (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Haram Partial View)

7.0 out of 10
Good
(10 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Kaaba)

Classic Room, 1 King Bed (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (Kaaba)

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Quad bed, City)

Classic Room (Quad bed, City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, City)

7.4 out of 10
Good
(9 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Haram Partial View)

Classic Room (Quad bed, Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Haram Partial View)

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room (Quad bed, Kaaba)

Classic Room (Quad bed, Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room (Quad bed, Kaaba)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 3 Twin Beds (City)

Classic Room, 3 Twin Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (City)

9.4 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Haram Partial View)

Classic Room, 3 Twin Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Haram Partial View)

8.0 out of 10
Very good
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Twin Beds (Kaaba)

Classic Room, 3 Twin Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 3 Twin Beds (Kaaba)

9.8 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Twin Beds (City)

Classic Room, 2 Twin Beds (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (City)

8.4 out of 10
Very good
(46 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Haram Partial View)

Classic Room, 2 Twin Beds (Haram Partial View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Haram Partial View)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds (Kaaba)

Classic Room, 2 Twin Beds (Kaaba) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Twin Beds (Kaaba)

8.6 out of 10
Excellent
(17 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite (City)

Junior Suite (City) | Living area

Junior Suite (City)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Haram Partial View)

Junior Suite (Haram Partial View) | Living area

Junior Suite (Haram Partial View)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Kaaba)

Junior Suite (Kaaba) | Living area

Junior Suite (Kaaba)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

10.0 out of 10
Exceptional
(5 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (City)

Classic Room, 1 King Bed (City) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed (City)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed (Kaaba)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed (Kaaba)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Kaaba View)

Royal Suite (Kaaba View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Royal Suite (Kaaba View)

  • 3477 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

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Superior Suite Kaaba View | Down comforters, Select Comfort beds, minibar, in-room safe

Address Jabal Omar Makkah

Makkah City Center
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 356 reviews
$173 nightly
The price is $209
Apr 11 - Apr 12
Total with taxes and fees
Address Jabal Omar Makkah

About the neighborhood

Makkah

City center stay.Within a 10-minute walk of this Makkah City Center hotel, you'll find Great Mosque of Makkah and The Clock Towers. Well of Zamzam and Kaaba are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.1 miles
  • Kaaba - 5 min walk - 0.3 miles
  • The Clock Towers - 5 min walk - 0.3 miles
  • Well of Zamzam - 5 min walk - 0.3 miles
  • King Fahad Gate - 6 min walk - 0.4 miles

Getting around

  • Makkah Station - 17 min drive
  • King Abdulaziz Intl. Airport (JED) - 75 min drive

Restaurants

  • ‪Dar Basma - ‬4 min walk
  • ‪Dunkin' Donuts - ‬4 min walk
  • ‪ركن القهوة - ‬3 min walk
  • ‪D'saji - ‬2 min walk
  • ‪مطعم عالمية (World Restaurant) - ‬1 min walk

About this property

Swissôtel Makkah

5-star luxury hotel near Great Mosque of Makkah
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Swissôtel Makkah. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 1487 guestrooms or units
  • 43 levels
  • Built in 2011
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Swissôtel Makkah offers 1487 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

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Swissôtel Al Maqam Makkah
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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 1,002 reviews
$184 nightly
The price is $222
Apr 12 - Apr 13
Total with taxes and fees
Swissôtel Al Maqam Makkah

Property amenities

Family friendly

  • Dining table
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SAR 300 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • HDTV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 6:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 2:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Swissôtel Makkah

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SAR 241.5 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 300 per person
  • Airport shuttle fee: SAR 800 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: SAR 241.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10007391

We should mention

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Swissôtel Makkah.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Makkah Swissotel
Swissotel Makkah
Swissotel Makkah Hotel
Swissotel Makkah Hotel Mecca
Swissotel Makkah Mecca
Swissotel Makkah
Swissôtel Makkah Hotel
Swissôtel Makkah Makkah
Swissôtel Makkah Hotel Makkah

Frequently asked questions

How close is Swissôtel Makkah to the airport?

Swissôtel Makkah is 61 mi (75-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Swissôtel Makkah?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Swissôtel Makkah on Apr 11, 2026 start from $257, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Swissôtel Makkah have an airport shuttle?

Swissôtel Makkah offers an airport shuttle 24 hours a day, for a charge of SAR 800 per vehicle, roundtrip.

Does Swissôtel Makkah offer free breakfast?

Free breakfast isn’t provided at Swissôtel Makkah, but buffet breakfast is offered for a fee of SAR 300 per person. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Swissôtel Makkah?

No, there is no casino at this hotel.

What time is check-in at Swissôtel Makkah?

Check-in start time: 6:00 PM; Check-in end time: anytime.

Is there free parking at Swissôtel Makkah?

Free parking is not available at this hotel.

Does Swissôtel Makkah have a pool?

Swissôtel Makkah does not have a pool.

Does Swissôtel Makkah have a restaurant?

Yes, there is a restaurant on site.

Does Swissôtel Makkah have a spa?

There are no spa services available at this hotel.

How close is Swissôtel Makkah to downtown Makkah?

Swissôtel Makkah is 0.8 mi away from Makkah.

Swissôtel Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1008 reviews
Rating 8 - Good. 150 out of 1008 reviews
Rating 6 - Okay. 57 out of 1008 reviews
Rating 4 - Poor. 19 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohamed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kabbah view was real and amazing, but my recommendation try floors 20+. My 14 was partial view!
Stayed 2 nights in Dec 2025

10/10 Excellent

Asile

Traveled with family
Liked: Cleanliness, property conditions & facilities
The Mecca hotel staff were very accommodating—always available, attentive to our needs, friendly, and ready to help with a smile.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Liked: Amenities, property conditions & facilities
I love it
Stayed 7 nights in Dec 2025

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities
Yes, excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed

Stayed 5 nights in Dec 2025

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Jahedh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff amazing and very attentive. I dont know the name of the boy who helped us he was bengali on floor 20. Amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

MUHAMMAD Hilal Ur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

Nahid

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely, clean and spacious rooms. Wonderfully helpful staff, amazing breakfast spread with an incredibly large seating area. Two separate routes to the haram, one internal via the clock tower building or one via the external main road. Great location.. only negative is that not all lifts go to the ground floor so occasionally you get a lift which takes you to P4 and you need another lift to take you to the ground floor but that's a minor issue.
Stayed 6 nights in Dec 2025

10/10 Excellent

Zayan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels that we have stayed at. The staff were kind and hospitable, service was efficient and we really appreciated being able to easily walk to the Masjid-al-Haram. Special thanks to Mr. Athan at the check-in counter for making our stay seamless.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Nagwa

Liked: Cleanliness, amenities, property conditions & facilities
This is my second time staying at the Swissottel, it is by far the best hotel in Makkah. Clean rooms, super friendly staff, proximity to Kaaba and best buffet ever. Will always be my first choice in Makkah.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
yes absolutely, was perfect
Stayed 4 nights in Nov 2025

8/10 Good

MD IQBAL, Midland

Liked: Cleanliness, property conditions & facilities
Good
Stayed 4 nights in Nov 2025

2/10 Terrible

Tahira

Liked: Amenities
Disliked: Cleanliness
Room
Stayed 3 nights in Nov 2025

6/10 Okay

Fahmida, Glen Allen

Traveled with family
Liked: Property conditions & facilities
Room was good, but toilet did not work properly. Staff was very courteous
Stayed 3 nights in Nov 2025

10/10 Excellent

Nighat

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at swissotel Makkah. Check in/ out was super easy. The staff was courteous and cleaning was spot on. Distance to the haram was admirable. Love it. Will come back again Insha Allah with Almighty’s permission.
Stayed 3 nights in Nov 2025

6/10 Okay

Afifa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Lanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is comfortable, and the hotel is connected to the mall. It’s very convenient. Surprisingly, the breakfast is amazingly good.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dr Kashif

Traveled with family
Liked: Cleanliness, staff & service, amenities
My stay at Swissôtel Makkah was excellent overall. The check-in experience was smooth and impressive, and I am truly grateful to the hotel management for upgrading me to a beautiful room with a Haram view, this made my stay extremely memorable. The breakfast was outstanding, with a huge dining space, a dedicated kids’ area, and an exceptional variety of high-quality food. There were plenty of options including beverages, fruits, salads, desserts, bakery items, and more. The atmosphere, service, and organization were all excellent. I did order in-room dining on two nights, and although the food quality was good, both orders arrived with mistakes. The first night, the pasta was delivered with black pepper despite my clear request that it was for my kids and shouldn't be spicy. The second night, I received chicken biryani instead of mutton biryani. The staff tried their best to compensate, sending coffee with a fruit platter the first night and lovely desserts the second night, which I appreciated, but unfortunately it did consume a lot of my time. Overall, the clean room, incredible view, excellent breakfast, and very polite staff made the stay highly enjoyable. I look forward to staying again, in shā’Allāh.
Stayed 3 nights in Nov 2025

10/10 Excellent

Samina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Nov 2025

6/10 Okay

Kazi

Liked: Cleanliness, amenities, property conditions & facilities
We got a room with 4 single beds, room were very congested and hardly someone can pray in the room. Bathroom and shower place were very tiny for 4 single bed room. The best thing was the Kabba view from the room.
Stayed 2 nights in Nov 2025

10/10 Excellent

imane

Stayed 3 nights in Nov 2025

10/10 Excellent

Syed, Kuwait

Stayed 2 nights in Nov 2025