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Sheraton Makkah Jabal Al Kaaba Hotel

5.0 star property
5-star luxury hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Sheraton Makkah Jabal Al Kaaba Hotel

Front of property
1 bedroom, pillowtop beds, minibar, in-room safe
Executive Suite, 1 Bedroom | Living room | 40-inch LED TV with cable channels, TV
2 restaurants, breakfast, lunch served; local and international cuisine
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
  • Great Mosque of Makkah
    ‪5 min walk‬
  • Kaaba
    ‪10 min walk‬
  • Abraj Al-Bait Towers
    ‪11 min walk‬

Room options

View all photos for Traditional Room, 2 Twin Beds

1 bedroom, pillowtop beds, minibar, in-room safe

Traditional Room, 2 Twin Beds

8.8 out of 10
Excellent
(24 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Executive Level

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Room, 1 Double Bed, Non Smoking, Executive Level

8.4 out of 10
Very good
(6 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 3 Twin Beds

Traditional Room, 3 Twin Beds | 1 bedroom, pillowtop beds, minibar, in-room safe

Traditional Room, 3 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom

1 bedroom, pillowtop beds, minibar, in-room safe

Deluxe Suite, 1 Bedroom

  • 635 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

Suite, 1 Double Bed, Tower | 1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 1 Double Bed, Tower

  • 1238 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 2 Twin Beds, Tower

1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 2 Twin Beds, Tower

  • 872 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | 40-inch LED TV with cable channels, TV

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 732 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Suite, 1 Double Bed, Tower

2 restaurants, breakfast, lunch served; local and international cuisine

Suite, 1 Double Bed, Tower

  • 1884 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Tower

1 bedroom, pillowtop beds, minibar, in-room safe

Suite, 2 Twin Beds, Tower

  • 861 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking

1 bedroom, pillowtop beds, minibar, in-room safe

Superior Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Traditional Room, 2 Twin Beds

1 bedroom, pillowtop beds, minibar, in-room safe

Traditional Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Doubletree by Hilton Jabal Omar Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 821 reviews
$100 nightly
The price is $120
Jul 5 - Jul 6
Total includes taxes and fees
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About the neighborhood

Makkah

City center retreat .Within a 15-minute walk of this Makkah City Center hotel, you'll find Great Mosque of Makkah and Kaaba. 60th Street and Alkhalil Courtyard are also within half a mile (1 km).

What's nearby

  • Great Mosque of Makkah - 5 min walk - 0.3 miles
  • Kaaba - 10 min walk - 0.5 miles
  • King Fahad Gate - 10 min walk - 0.6 miles
  • Well of Zamzam - 11 min walk - 0.5 miles
  • Abraj Al-Bait Towers - 11 min walk - 0.6 miles

Getting around

  • Makkah Station - 14 min drive
  • King Abdulaziz Intl. Airport (JED) - 67 min drive

Restaurants

  • ‪Executive Lounge - ‬15 min walk
  • ‪الشبيكة كوفي - ‬4 min walk
  • ‪الملتقى لاونج - ‬15 min walk
  • ‪Student Biryani - ‬10 min walk
  • ‪سوفليه شهار - ‬10 min walk

About this property

Sheraton Makkah Jabal Al Kaaba Hotel

5-star luxury hotel near Great Mosque of Makkah
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 161 square feet (15 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the luxury Sheraton Makkah Jabal Al Kaaba Hotel. The hotel can provide concierge services and wedding services.

This 5-star Makkah hotel is smoke free.

  • 1 building
  • 412 guestrooms or units
  • 24 levels
  • 2 dining venues
  • 161 sq ft of conference space
  • 15 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Sheraton Makkah Jabal Al Kaaba Hotel offers 412 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Arabic, English, Hindi, Indonesian, Urdu

Similar properties

Exterior

Doubletree by Hilton Jabal Omar Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 821 reviews
$100 nightly
The price is $120
Jul 5 - Jul 6
Total includes taxes and fees
Doubletree by Hilton Jabal Omar Makkah

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (SAR 75 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 95 for adults and SAR 47.50 for children
  • 2 restaurants
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 95 for adults and SAR 47.5 for children
  • Fee for in-room wireless internet: SAR 75 per 24-hour period (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property Registration Number 10002512

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah

Frequently asked questions

How close is Sheraton Makkah Jabal Al Kaaba Hotel to the airport?

Sheraton Makkah Jabal Al Kaaba Hotel is 56.4 mi (67-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Makkah Jabal Al Kaaba Hotel?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Sheraton Makkah Jabal Al Kaaba Hotel on Jul 7, 2025 start from $106.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Makkah Jabal Al Kaaba Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Makkah Jabal Al Kaaba Hotel.

Does Sheraton Makkah Jabal Al Kaaba Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Makkah Jabal Al Kaaba Hotel, but buffet breakfast is offered for a fee of SAR 95 for adults and SAR 47.5 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Makkah Jabal Al Kaaba Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Makkah Jabal Al Kaaba Hotel?

Check-in start time: 4 PM; Check-in end time: 5 PM.

Is there free parking at Sheraton Makkah Jabal Al Kaaba Hotel?

Free parking is not available at this hotel.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a pool?

Sheraton Makkah Jabal Al Kaaba Hotel does not have a pool.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a restaurant?

Sheraton Makkah Jabal Al Kaaba Hotel is home to Chocolate Lounge, which features local and international cuisine.

Does Sheraton Makkah Jabal Al Kaaba Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Makkah Jabal Al Kaaba Hotel to downtown Makkah?

Sheraton Makkah Jabal Al Kaaba Hotel is 0.8 mi away from Makkah.

Sheraton Makkah Jabal Al Kaaba Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 394 reviews
Rating 8 - Good. 95 out of 394 reviews
Rating 6 - Okay. 37 out of 394 reviews
Rating 4 - Poor. 14 out of 394 reviews
Rating 2 - Terrible. 25 out of 394 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

suleiman yau

Stayed 1 night in Mar 2025

10/10 Excellent

Lubna, sydney

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff ,convenient to reach haram
Stayed 1 night in Mar 2025

4/10 Poor

Manal

Traveled with group
Liked: Cleanliness
Taxi and cars can’t access the hotel espacially peak hours. Service takes long time. Hotel is a little old, doesn’t feel like a 5 star hotel.
Stayed 1 night in Mar 2025

8/10 Good

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel itself is very good and the staff are so so cooperative The only drawback was the distance you have to walk to haram with the high ramp
Stayed 2 nights in Mar 2025

8/10 Good

Syed

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Saniya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Adamu

Stayed 5 nights in Jan 2025

10/10 Excellent

Abou, SAINT HUBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Proximité de la Kaaba
Stayed 3 nights in Jan 2025

10/10 Excellent

Taslima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Sultana, Vancouver

Not walkable like advertised. It’s not a 4 minute walk to the Mosque. It took me one hour to walk to the mosque and to find gate # 79. That’s the only gate you are allowed to enter. After the Saee, you are totally at new area and you can only come out of one gate. That is on the other side of the mosque. I could not get my Google map working to find the hotel. I was totally lost. Finally, one worker was able to get his Google map working as he had data and he gave the directions. It took me 11/2 hr to get to the hotel. So my 3 hr umrah turned out to be 5 1/2 hr with 14000 steps. Not sure what can be done as there is so much construction going on making acces to the mosque difficult. Housekeeping staff was excellent. Mr. Usal Hosen. Mr. Mohammed Edris. Front desk concierge staff extreme helpful. Rakib. Mohammad Ebrahim Shakil. Lounge staff. Emad Bin Wajih Mohammad Raju Mia. I encountered with Thea staff and they were very helpful. Thank you for everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Close to the HARAM , GREAT STAFF.
Stayed 1 night in Feb 2025

8/10 Good

shaheed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

8/10 Good

Riasat

Traveled with family
The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel
Stayed 4 nights in Jan 2025

6/10 Okay

Saira

Stayed 2 nights in Dec 2024

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Stayed 4 nights in Dec 2024

8/10 Good

Moh'd

Very good
Stayed 6 nights in Dec 2024

10/10 Excellent

Shahrin

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Yasir Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the masjid
Stayed 3 nights in Dec 2024

4/10 Poor

Nadia

Disliked: Cleanliness
The shower drain was blocked , it terrible the water was elevated in the stand shower, instead of be being clean i got dirt . Yes !!!!!!
Stayed 1 night in Dec 2024

8/10 Good

Dilara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beware of the steep climb to the hotel

A lovely room and wonderfully maintained by Shelim who was always very polite and courteous to anything required to allow our stay to be comfortable. I chose this hotel for its closeness to haram access via bridge however this was not the case. The route was longer than expected due to construction, and it was a steep climb. Felt disappointed for the price i paid due to the location.
Stayed 8 nights in Dec 2024

10/10 Excellent

MONA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Supporting service
Stayed 1 night in Dec 2024

2/10 Terrible

Sherif

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My booking included breakfast, but the hotel refused it and said I have to contact hotels.com to get the breakfast. Very annoying
Stayed 1 night in Dec 2024

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities
I like all stuffs. Especially Abdullah room service also all Bangladeshi stuff they are excellent.
Stayed 4 nights in Dec 2024

8/10 Good

Hossain

Stayed 4 nights in Nov 2024