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Based on 66 reviews TripAdvisor Traveler Rating 4 out of 5

Hotel Description

5-star luxury hotel near Great Mosque of Mecca

In Mecca

Within 3 miles (5 km) of this Mecca hotel, you'll find Al Malaa Cemetery and Al Diyafa Mall. Kaaba and Great Mosque of Mecca are also within 6 miles (10 km).

Multiple dining options

This hotel features 2 restaurants, a coffee shop, and free WiFi in public areas. Business travelers can take advantage of the business center. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Free Internet, LED TVs

The 412 guestrooms feature thoughtful touches like pillow menus and bathrobes, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, free wired Internet, and 24-hour room service.

Traditional Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$76 per night

Apartment, 1 Bedroom, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Traditional Room, 3 Twin Beds

Bed Count 3 Twin Beds Maximum Occupancy 2 Max

Traditional Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 66 reviews

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About the Sheraton Makkah Jabal Al Kaaba Hotel

Location Jabal Al Kaaba, Mecca, Eastern Province 24231

Property Features

There are 2 restaurants on site, along with a coffee shop/café. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the luxury Sheraton Makkah Jabal Al Kaaba Hotel.

  • 1 building
  • 412 guestrooms or units
  • 24 levels
  • 2 dining venues
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Transport

  • Parking:

Room Amenities

Sheraton Makkah Jabal Al Kaaba Hotel offers 412 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Mecca hotel provides complimentary wired and wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in January 2017.

  • In-room dining (24 hours)
  • LED television
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Chocolate Lounge - This Cafe specializes in local and international cuisine.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 PM

Special check-in instructions:

A valid permit to perform Hajj must be presented at the airport and hotel check-in from July 25-August 25, 2019. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly. Contact information is provided on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 75.00 for adults and SAR 37.5 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Makkah Jabal Al Kaaba Hotel Mecca
  • Sheraton Makkah Jabal Al Kaaba Mecca
  • Sheraton Makkah Jabal Al Kaaba
  • Sheraton Makkah Jabal Al Kaab

You should know

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.