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90.0% Based on 1272 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

5-star luxury hotel near Kaaba, connected to a shopping center

Central Mecca getaway

You'll be within half a mile (1 km) of Well of Zamzam and 2 miles (3 km) of Abraj Al-Bait Towers with a stay at this Mecca hotel. Kaaba and Great Mosque of Mecca are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and a health club are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 6 conference rooms, as well as the business center and free WiFi in public areas. Enjoy a meal at one of the 2 coffee shops/cafés and find a sauna on site.

IPod docks, WiFi

The 214 individually decorated guestrooms offer WiFi and iPod docks. Thoughtful touches include bathrobes and slippers, while LED TVs with digital channels and DVD players provide entertainment options. Private bathrooms are not ensuite.

Signature Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$200 per night

Signature Suite, 1 Bedroom (Haram View )

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 2 Bedrooms (Kaaba View )

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Suite (Deluxe Kaaba View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Suite, 2 Bedrooms (Partial Kaaba View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 1272 reviews

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Property Features

Raffles Makkah Palace offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants and 2 coffee shops/cafés on site. There's an onsite business center. WiFi is free in public spaces. There are 6 meeting rooms available. Spa services, a library, and tour/ticket assistance are also featured at the luxury Raffles Makkah Palace. This 5-star Mecca hotel is smoke free.

  • 214 guestrooms or units
  • 20 levels
  • 2 buildings
  • 2 dining venues
  • 2 coffee shops
  • Built in 2007
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Transport

  • Airport: Jeddah (JED-King Abdulaziz Intl.) (98.5 km / 61.2 mi)
  • Parking:

Room Amenities

Raffles Makkah Palace offers 214 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LED televisions come with digital channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets. This Mecca hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Private bathrooms are not in room
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • DVD player
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Al Qasr - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours.

Al Majlis (Laventine) - This fine-dining restaurant serves lunch and dinner. Open daily.

Narjes Tea Lounge - Onsite coffee shop. Open 24 hours. Open daily.

The Creamery - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club and a sauna.

Spa Services

Raffles Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Thai massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 16

Special check-in instructions:

Check-in begins at 4 PM, with the exception being during Ramadan when check-in is not available until 6 PM. Guests can contact the property using the number on the reservation confirmation received after booking.

A valid permit to perform Hajj must be presented at the airport and hotel check-in from July 25-August 25, 2019. Guests without valid permits will not be able to check-in. For permit-related questions, please contact the hotel or airline directly. Contact information is provided on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets and service animals are not allowed at Raffles Makkah Palace

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • Property Registry Number - 3800117
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SAR 120 for adults and SAR 60 for children (approximately)
  • Fee for in-room wireless Internet: SAR 60 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Makkah Palace
  • Makkah Raffles
  • Makkah Raffles Palace
  • Raffles Makkah
  • Raffles Makkah Palace
  • Raffles Makkah Palace Hotel
  • Raffles Makkah Palace Hotel Mecca
  • Raffles Makkah Palace Mecca
  • Raffles Palace
  • Raffles Palace Makkah
  • Raffles Makkah Palace Mecca

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Raffles Makkah Palace.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.