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Novotel Makkah Thakher City

4.0 star property
4-star hotel near Great Mosque of Makkah

Choose dates to view prices

Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace
Restaurant
Chapel
Lobby sitting area
Executive Room, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Great Mosque of Makkah
    ‪2 min drive‬
  • Kaaba
    ‪4 min drive‬
  • Abraj Al-Bait Towers
    ‪4 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

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Interior

Swissôtel Al Maqam Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 834 reviews
$176 nightly
The price is $212
Aug 2 - Aug 3
Total includes taxes and fees
Swissôtel Al Maqam Makkah

About the neighborhood

Makkah

Rie Adhakhir stay.Your stay at this Rie Adhakhir hotel places you within 3 miles (5 km) of Great Mosque of Makkah and Kaaba. Masjid Al-Jinn and Al Malaa Cemetery are also within 2 miles (3 km).

What's nearby

  • Great Mosque of Makkah - 2 min drive - 1.6 miles
  • Kaaba - 4 min drive - 3.0 miles
  • Well of Zamzam - 4 min drive - 3.0 miles
  • King Fahad Gate - 4 min drive - 3.0 miles
  • Abraj Al-Bait Towers - 4 min drive - 3.2 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪كفتيريا حمادة - ‬4 min drive
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪مطعم النور - ‬3 min drive
  • ‪مطبق ابو شرف - ‬4 min drive
  • ‪موكاتشينو - ‬17 min walk

About this property

Novotel Makkah Thakher City

4-star hotel near Great Mosque of Makkah
There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center and 6 meeting rooms.

Public spaces have free WiFi. The business-friendly Novotel Makkah Thakher City also features a fitness center, concierge services, and 24-hour room service. Self parking is free.

This 4-star Makkah hotel is smoke free.

  • 1461 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Arabic, English, Hindi

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 19 reviews
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Makkah Thakher City

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 10002107

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Novotel Makkah Thakher City.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Frequently asked questions

How close is Novotel Makkah Thakher City to the airport?

Novotel Makkah Thakher City is 57.3 mi (72-min drive) away from the King Abdulaziz Intl. Airport (JED) airport, the closest popular airport to the property.

Does Novotel Makkah Thakher City have an airport shuttle?

Airport shuttle services are not available at Novotel Makkah Thakher City.

Does Novotel Makkah Thakher City offer free breakfast?

Free breakfast isn’t provided at Novotel Makkah Thakher City, but buffet breakfast is offered for a fee of SAR 120 for adults and SAR 60 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Novotel Makkah Thakher City?

No, there is no casino at this hotel.

What time is check-in at Novotel Makkah Thakher City?

Check-in begins at 6:00 PM.

Is there free parking at Novotel Makkah Thakher City?

This hotel offers free self parking.

Does Novotel Makkah Thakher City have a pool?

Novotel Makkah Thakher City does not have a pool.

Does Novotel Makkah Thakher City have a restaurant?

Yes, there are 3 restaurants on site.

Does Novotel Makkah Thakher City have a spa?

There are no spa services available at this hotel.

How close is Novotel Makkah Thakher City to downtown Makkah?

Novotel Makkah Thakher City is 2.4 mi away from Makkah.

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 589 reviews
Rating 8 - Good. 106 out of 589 reviews
Rating 6 - Okay. 39 out of 589 reviews
Rating 4 - Poor. 23 out of 589 reviews
Rating 2 - Terrible. 33 out of 589 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Abdul, edmonton

Stayed 9 nights in Apr 2025

10/10 Excellent

Ashraf Mahmoud

Stayed 3 nights in Apr 2025

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, property conditions & facilities
Staff weee very helpful
Stayed 8 nights in Apr 2025

10/10 Excellent

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good place & the bus services to the Masjid Al Haram was excellent.
Stayed 5 nights in Apr 2025

10/10 Excellent

Basil A

Stayed 3 nights in Mar 2025

6/10 Okay

Nada

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D10 DUA @K14 ABA

A great hotel for return Umrah after Eid...
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamal, eastlake

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2025

4/10 Poor

hussein

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Maida

Stayed 14 nights in Mar 2025

10/10 Excellent

Khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

FAHEEMUDDIN

Stayed 1 night in Apr 2025

10/10 Excellent

HUDUJAMIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

maliky

Traveled with family
Liked: Cleanliness, staff & service, amenities
Best customer Service and room service. Shuttle was not available all the time. The room need to have microwave just to warm up the food. Or it will be necessary to heat your food.
Stayed 3 nights in Mar 2025

10/10 Excellent

MAHDI

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Very comfortable very modern hotel but very far from alhrram
Stayed 3 nights in Mar 2025

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great but walking to haram is little more but still good I like it Alhumdulliah
Stayed 3 nights in Mar 2025

8/10 Good

ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable Hotel in Makkah

Excellent hotel; I have been going there for the last 3 years and enjoyed my stay because of the cleanness of the rooms and the comfort due to spacious rooms and bathrooms. The restaurant provides excellent buffet, although is slightly pricey, but good varieties of food is provided. The only negative side of staying here is the transportations from to Haram. Also, drivers are not following the rules of only carrying hotel guests, but rather they allow their relatives to get into the bus and forced hotels guests to stand in the bus while their relatives are occupying seats and imposing several stops before the final destination, which is causing delay and making hotel guests uncomfortable. Management needs to look into such practice mainly done by the drivers!
Stayed 6 nights in Mar 2025

10/10 Excellent

Farukh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place close to Haram with family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Khaled

Stayed 2 nights in Mar 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Safatullah

Stayed 4 nights in Mar 2025

2/10 Terrible

Ibrahim

Traveled with partner
Disliked: Staff & service, property conditions & facilities
"Actually, staying at this hotel was one of the worst experiences of my life, and I've traveled all around the world, which forced me to leave the hotel after one day and didn't complete the second paid day for the following reasons: 1. It took a whole hour standing in the hotel reception line just to register and check-in. 2. The staff are extremely exhausted from the workload with not enough staff to match the number of guests. 3. I booked a suite, and in this hotel's concept, a suite is two separate rooms, one is a living room and the other is a bedroom... So, you can't really benefit from staying in a suite, it would have been better if they didn't have suites at all. 4. The bathroom design is very poor, causing water from the shower to stay in the bathroom and sometimes flood into the rooms. 5. The breakfast is not of high quality, and setting up the tables for guests is slow. 6. The parking is full, and outside the hotel, there are no parking spots, so you're always forced to stay in the car searching for a spot. 7. You don't feel that the hotel staff are well-trained, you don't find an answer from one staff member and they send you to another, and so on... Of course, the staff needs training. 8. Luggage drop-off and pickup is very slow. 9. There are some staff members like Sultan and Shaykha, and some hotel staff who have the willingness to help, but you can't give what you don't have."
Stayed 2 nights in Mar 2025

10/10 Excellent

mohammed minhaj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, they should increase the shuttle service to Alharam
Stayed 2 nights in Mar 2025

4/10 Poor

Shahzada

Stayed 3 nights in Mar 2025