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5.0 out of 5

"Great hotel with excellent breakfast of big variety.....very close to Haram & shopping stores... Room size comparatively small than others in the area ... " More

By a verified traveler on Wed 11 Dec 2019

Hotel Description

5-star luxury hotel near Souk Al-Khalil, connected to a shopping center

City center stay

With a stay at this Mecca hotel, you'll be steps from Souk Al-Khalil and Alkhalil Courtyard. King Fahad Gate and Great Mosque of Mecca are also within half a mile (1 km).

Renovated in 2015

This hotel features 2 restaurants and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free WiFi, MP3 docks

The 484 soundproofed guestrooms offer free WiFi and MP3 docks. 24-hour room service, LCD TVs, and refrigerators are also available.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room May 15 - May 16

Suite, 1 Bedroom (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Partial Haram View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Accessible

Bed Count 1 King Bed Maximum Occupancy 5 Max

King, Superior Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hilton Suites Makkah ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Suites Makkah

Everyone (2) Family (1)
5 out of 5
Great hotel with excellent breakfast of big variety.....very close to Haram & shopping stores... Room size comparatively small than others in the area particularly the wash room which was too small

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 13, 2019 by Samar Zamzami

Dear Respected guest, Thank you very much for choosing Hilton Suites Makkah as your home away from home in the Holy City of Makkah and we greatly appreciate you taking time to share your experience during your stay with us. It is delighting to hear that you had a comfortable and pleasant stay in our property and I will definitely share your valued feedback with all concerned departments. Once again, thank you for your patronage and looking forward to welcoming you soon again. Best Regards. Samar Zamzami. Customer Relations – Front Office

5 out of 5

Luxurious Hotel

Very nice place luxurious furniture good location friendly staff especially Fayiz in the reception

Posted by , from Kuwait on Oct 28, 2015

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5 out of 5

Excellent hotel - awesome location

This hotel is brand new and has great wifi. It is right in back of Darul tawhid (igh) . You do have to cross service road - that is the only negative. Excellent service, location - takes you straight to gate 74 of haram. Breakfast is very good and service is true 5 stars. i would not recommend for ppl with naughty children and the elderly - ESP with wheelchairs. It may be hard to cross the service road. Taxis stand here to go to masjid e Aisha and Jeddah. There is mall attached with a great food court with al baik, kfc, al tawaj, Hardee's, jan burger . Overall I would highly reccommend. There is also a bin Dawood . Darul tawhid would be first choice but for half the price this is an excellent choice. It's better IMO than the hotels in the clock tower if u want to easy access inside the haram and hotel rm.

Posted by , from new york, ny on Jun 19, 2015

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Property Features

There are 2 restaurants and 3 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Hilton Suites Makkah. For a fee, parking is available. A complete renovation of Hilton Suites Makkah was completed in 2015. This 5-star Mecca hotel is smoke free.

  • 1 building
  • 484 guestrooms or units
  • 19 levels
  • 2 dining venues
  • 3 coffee shops
  • Built in 2013
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: King Abdulaziz Intl. Airport (JED) (97.2 km / 60.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Suites Makkah offers 484 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. This Mecca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • MP3 dock
  • Day bed
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Bidet
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Alqandeel Restaurant - This restaurant serves breakfast, lunch, and dinner.

Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Al-Falak Cafe - This café serves light fare only.

Al-Kawkab Cafe - This coffee shop serves light fare only.

Al-Khalil Cafe - This café serves light fare only.

Late night fare is available from 24-hour room service.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for SAR 150.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hilton Suites Makkah

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between SAR 200 and SAR 250 per person (approximately)
  • Self parking fee: SAR 200 per day
  • Rollaway bed fee: SAR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Makkah Suites
  • Hilton Suites Makkah
  • Hilton Suites Makkah Aparthotel
  • Hilton Suites Makkah Aparthotel Mecca
  • Hilton Suites Makkah Mecca
  • Makkah Hilton Suites
  • Makkah Suites
  • Hilton Suites Makkah Hotel Mecca
  • Hilton Suites Makkah Hotel
  • Hilton Suites Makkah Hotel
  • Hilton Suites Makkah Mecca
  • Hilton Suites Makkah Hotel Mecca

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.