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Tateshina Grand Hotel Takinoyu

4.0 star property
Enjoy 2 restaurants at this 4-star Chino ryokan

Choose dates to view prices

Photo gallery for Tateshina Grand Hotel Takinoyu

2 restaurants, breakfast, dinner served; Japanese cuisine
Hallway
Public bath
Hot springs
Public bath

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4028 Kitayama, Chino, Nagano-ken, 391-0393
  • Place, Yatsugatake-Chushinkogen Quasi-National Park
    ‪1 min walk‬
  • Place, Takabayashi Fish Farm
    ‪6 min walk‬
  • Place, Tateshina Lake
    ‪18 min walk‬

Room options

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room - Disability Access, Non-smoking

Twin Room - Disability Access, Non-smoking | In-room safe, free WiFi, bed sheets

Twin Room - Disability Access, Non-smoking

  • 366 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Non Smoking

  • 355 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Japanese-Style Standard Room, Non-smoking

Japanese-Style Standard Room, Non-smoking | In-room safe, free WiFi, bed sheets

Japanese-Style Standard Room, Non-smoking

  • 377 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Japanese-Style Superior Room, Non-smoking

In-room safe, free WiFi, bed sheets

Japanese-Style Superior Room, Non-smoking

  • 344 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Superior Family Room, Non-smoking

Japanese-Style Superior Family Room, Non-smoking | In-room safe, free WiFi, bed sheets

Japanese-Style Superior Family Room, Non-smoking

  • 344 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking | In-room safe, free WiFi, bed sheets

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 495 sq ft
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Suite Room, Non-smoking

In-room safe, free WiFi, bed sheets

Japanese-Style Suite Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking | In-room safe, free WiFi, bed sheets

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)
  • 667 sq ft
  • Mountain view
  • Sleeps 7
  • 5 Twin Futons and 2 Large Twin Beds

View all photos for Superior Room with Tatami Area, Non-smoking

Superior Room with Tatami Area, Non-smoking | In-room safe, free WiFi, bed sheets

Superior Room with Tatami Area, Non-smoking

  • 678 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Room with Tatami Area - Disability Access, Non-smoking

Room with Tatami Area - Disability Access, Non-smoking | In-room safe, free WiFi, bed sheets

Room with Tatami Area - Disability Access, Non-smoking

  • 624 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Suite Room, Non-smoking

Suite Room, Non-smoking | In-room safe, free WiFi, bed sheets

Suite Room, Non-smoking

  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | In-room safe, free WiFi, bed sheets

Executive Room, Non Smoking

  • 506 sq ft
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Presidential Room, Non Smoking

Presidential Room, Non Smoking | In-room safe, free WiFi, bed sheets

Presidential Room, Non Smoking

  • 732 sq ft
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking | In-room safe, free WiFi, bed sheets

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking | In-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non-Smoking

  • 484 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking | In-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking | In-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area, Non-Smoking

  • 667 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

In-room safe, free WiFi, bed sheets

Riverfront Triple Room with Open-Air Bath Non-Smoking

  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • River view
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bed and 2 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath Non Smoking

  • 560 sq ft
  • River view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bed and 3 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

In-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non Smoking

  • 689 sq ft
  • River view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Bed and 4 Twin Futons

View all photos for Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking | In-room safe, free WiFi, bed sheets

Kids Deluxe Room, Non Smoking

  • 534 sq ft
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking | In-room safe, free WiFi, bed sheets

Baby Deluxe Room, Non Smoking

  • 534 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 248 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

River Front Terrace Triple Room (Non-Smoking)/32sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Triple Room (Non-Smoking)/32sqm

  • 344 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

River Front Terrace Suite Room (Non-Smoking)/39sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Suite Room (Non-Smoking)/39sqm

  • 420 sq ft
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

River Front Terrace Suite Room (Non-Smoking)/52sqm | In-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/52sqm

  • 560 sq ft
  • Sleeps 6
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

In-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/64sqm

  • 689 sq ft
  • Sleeps 7
  • 2 Large Twin Beds, 4 Twin Futons and 1 Twin Trundle Bed

About the neighborhood

Chino

In Chino .You'll be steps from Tateshina Great Waterfall and a 5-minute walk from Yatsugatake-Chushinkogen Quasi-National Park. Also, Takabayashi Fish Farm is within half a mile (1 km) and Tateshina Leisure Land is within 2 miles (3 km).

What's nearby

  • Yatsugatake-Chushinkogen Quasi-National Park - 1 min walk - 0.0 miles
  • Tateshina Great Waterfall - 1 min walk - 0.0 miles
  • Takabayashi Fish Farm - 6 min walk - 0.4 miles
  • Tateshina Leisure Land - 15 min walk - 0.8 miles
  • Tateshina Lake - 18 min walk - 1.0 mile

Getting around

  • Chino Station - 26 min drive

Restaurants

  • ‪蓼科牛 Ittou - ‬16 min walk
  • ‪tiny garden 蓼科 cafe - ‬2 min drive
  • ‪蓼科花ファクトリー - ‬6 min drive
  • ‪Bon Accueil ボナキュー XIV蓼科 - ‬5 min drive
  • ‪そば処 やまなみ - ‬16 min walk

About this property

Tateshina Grand Hotel Takinoyu

Enjoy 2 restaurants at this 4-star Chino ryokan
There are 2 restaurants on site, along with a coffee shop/café. WiFi is free in public spaces. As a guest of Tateshina Grand Hotel Takinoyu, you'll find a full-service spa and hot springs. A train station pick-up service and a train station drop-off service are free. An arcade/game room, karaoke, and a front-desk safe are also featured at Tateshina Grand Hotel Takinoyu. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chino ryokan.

  • 160 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Meeting rooms
  • Karaoke
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Tateshina Grand Hotel Takinoyu offers 160 air-conditioned accommodations with safes and hair dryers. This Chino ryokan provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with hot springs/mineral springs and a sauna. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 4 indoor hot springs and 2 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Similar properties

Superior Triple Room, Non Smoking, Mountain View | Down comforters, in-room safe, desk, free WiFi
Tateshina Shinyu Onsen
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 110 reviews
$225 nightly
The price is $251
Jan 5 - Jan 6, 2026
Tateshina Shinyu Onsen

Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1900 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a security system in each accommodation.

We should mention

  • Hot springs access available from 1:00 PM to midnight.
  • Reservations are needed for massage services and private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

Does Tateshina Grand Hotel Takinoyu have an airport shuttle?

Airport shuttle services are not available at Tateshina Grand Hotel Takinoyu.

How much does it cost to stay at Tateshina Grand Hotel Takinoyu?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Tateshina Grand Hotel Takinoyu on Dec 21, 2025 start from $149.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tateshina Grand Hotel Takinoyu offer free breakfast?

Free breakfast isn’t provided at Tateshina Grand Hotel Takinoyu, but buffet breakfast is offered for a fee of JPY 1900 per person. It's available every day from 7:00 AM to 9:00 AM.

Is there a casino at Tateshina Grand Hotel Takinoyu?

No, there is no casino at this ryokan.

What time is check-in at Tateshina Grand Hotel Takinoyu?

Check-in begins at 3 PM.

Is there free parking at Tateshina Grand Hotel Takinoyu?

This ryokan offers free self parking.

Does Tateshina Grand Hotel Takinoyu have a pool?

Tateshina Grand Hotel Takinoyu does not have a pool.

Does Tateshina Grand Hotel Takinoyu have a restaurant?

There are 2 onsite restaurants, offering options like Japanese cuisine and light fare.

Does Tateshina Grand Hotel Takinoyu have a spa?

This ryokan has a spa, which features massages.

How close is Tateshina Grand Hotel Takinoyu to downtown Chino?

Tateshina Grand Hotel Takinoyu is 7.4 mi away from Chino.

Tateshina Grand Hotel Takinoyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 266 reviews
Rating 8 - Good. 96 out of 266 reviews
Rating 6 - Okay. 25 out of 266 reviews
Rating 4 - Poor. 10 out of 266 reviews
Rating 2 - Terrible. 4 out of 266 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dawson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Kim

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Stayed 1 night in May 2025

4/10 Poor

Rickey

Traveled with family
Disliked: Staff & service, amenities
When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Stayed 1 night in May 2025

10/10 Excellent

Kwang

Stayed 2 nights in Jan 2025

10/10 Excellent

Wai Khoon

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Jutaporn

10/10 Excellent

Chun Fong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022

6/10 Okay

David

Stayed 2 nights in Oct 2022

10/10 Excellent

Chi Hong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible onsens, family friendly, fantastic food

We were passing through the area and stayed here for a night. The dinner and breakfast buffets were delicious and very authentic for a Japanese experience. We loved it so much! Rooms are well appointed, clean and spacious. The baths were super clean and were well stocked with amenities. The property also has a gaming room, karaoke, spa services and a very interesting gift shop (which we enjoyed). There was very limited multi lingual staff on site, and that posed a bit of a problem for us when we arrived on the rainy evening (the traffic controller could not understand 'check in' and gazed at us blankly for a bit, before directing us to the incorrect parking). Service was, however, just fantastic otherwise - friendly and subtle.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

???

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

SACHIKO

Stayed 1 night in Aug 2025

8/10 Good

Masahiro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場や露天風呂が充実しており、ゆっくりお湯に浸ってのんびりできます。 施設自体は古いですが、リノベーションされており、特に大きな問題はありませんでした。 ただ、チェックイン時に混雑して待たされたことが、少し残念でした。
Stayed 1 night in Jul 2025

8/10 Good

Fukunaga

Stayed 1 night in Aug 2025

6/10 Okay

satoshi

Stayed 2 nights in Jul 2025

8/10 Good

Hiroyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインの担当が研修生で観光地への行き方、場所の説明が不適切だった。
Stayed 2 nights in Jul 2025

6/10 Okay

yukiko

Disliked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

??

Stayed 1 night in Jun 2025

8/10 Good

???

Stayed 1 night in Jun 2025

6/10 Okay

NORIHIKO

Traveled with family
チェックイン時のスタッフの対応が早口で分かりにくかったかな
Stayed 1 night in Jun 2025

8/10 Good

アツコ

Liked: Amenities
前もって車椅子を準備して頂けるようにお願いして、宿泊施設から準備しておきますってお返事を頂いていたのに､こちらから車椅子は？って確認してもフロントの方は分からなかった。 このような時は誰がみても分かるように工夫して頂きたいと思います。 宜しくお願い致します🙇‍♂️
Stayed 1 night in Jun 2025

8/10 Good

naomi

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025