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Matsue Urban Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Matsue hotel

Choose dates to view prices

Photo gallery for Matsue Urban Hotel

Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of dishes and garnishes.
Relax in a compact room with a desk, flat-screen TV, and comfortable chair.
Relax in this stylish room with a large bed, a smaller bed, a flat-screen TV, and a comfortable seating area.
Relax in this cozy space with a flat-screen TV, comfortable chair, and compact sofa.
Experience the sleek, modern design of the Matsue Urban Hotel, featuring a symmetrical facade and convenient ground-floor entrance.

Popular amenities

  • Laundry
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

Map
590-3 Asahi-machi, Matsue, Shimane, 690-0003
  • Matsue Castle
    ‪3 min drive‬
  • Shimane University Old Okudani Lodging
    ‪3 min drive‬
  • Tamatsukuri Hot Spring
    ‪9 min drive‬
  • Izumo (IZO)
    ‪26 min drive‬

Room options

View all photos for BUILDING No.2 Double Room, Non Smoking

1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.2 Double Room, Non Smoking

  • 131 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for BUILDING No.2 Twin Room, Non Smoking

BUILDING No.2 Twin Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.2 Twin Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for BUILDING No.2 Semi Double Room, Non Smoking

BUILDING No.2 Semi Double Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.2 Semi Double Room, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 117 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.1 RENEWAL Semi Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 117 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for BUILDING No.1 RENEWAL Twin Room, Non Smoking

BUILDING No.1 RENEWAL Twin Room, Non Smoking | 1 bedroom, desk, laptop workspace, free WiFi

BUILDING No.1 RENEWAL Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

Standard Semi-double - Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Standard Twin - Smoking

  • Sleeps 2

Standard Semi-double - Non-Smoking

  • Sleeps 2

Regular Twin - Non-Smoking

  • Sleeps 3

View all photos for (Building 2) Double Room

1 bedroom, desk, laptop workspace, free WiFi

(Building 2) Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room (Building 2)

1 bedroom, desk, laptop workspace, free WiFi

Small Double Room (Building 2)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for (Building 2) Twin Room

1 bedroom, desk, laptop workspace, free WiFi

(Building 2) Twin Room

  • Sleeps 3
  • 2 Double Beds

Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2
  • 1 Double Bed

View all photos for Building No.1 Renewal Semi Double Room, Non Smoking

1 bedroom, desk, laptop workspace, free WiFi

Building No.1 Renewal Semi Double Room, Non Smoking

  • Sleeps 2
  • 1 Twin Bed

Semi-Double Room (Building No. 2) *Refurbished 2020

  • Sleeps 2
  • 1 Twin Bed

View all photos for Building No.1 Renewal Twin Room, Non Smoking

1 bedroom, desk, laptop workspace, free WiFi

Building No.1 Renewal Twin Room, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Matsue

In Matsue .Within a 15-minute walk of the hotel, you'll find Mefu Shrine and Ryusyouji Temple. Shirakata Tenman-gu Shrine and Lake Shinji are also within 2 miles (3 km).

What's nearby

  • Shijimikan Museum - 3 min drive - 1.8 miles
  • Matsue Castle - 3 min drive - 1.8 miles
  • Shimane University Old Okudani Lodging - 3 min drive - 1.6 miles
  • Tamatsukuri Onsen - 8 min drive - 5.5 miles
  • Tamatsukuri Hot Spring - 9 min drive - 6.1 miles

Getting around

  • Matsue Station - 3 min walk
  • Yonago Airport (YGJ) - 45 min drive

Restaurants

  • ‪スターバックス - ‬4 min walk
  • ‪らあ麺ダイニング 成セバ成ル。Kakeru - ‬4 min walk
  • ‪ドトールコーヒーショップ - ‬4 min walk
  • ‪出雲そば たたらや - ‬4 min walk
  • ‪根っこ - ‬4 min walk

About this property

Matsue Urban Hotel

Enjoy the free WiFi at this 3-star Matsue hotel
There's a restaurant on site. Public spaces have free WiFi. Matsue Urban Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Matsue hotel.

  • 115 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Matsue Urban Hotel offers 115 accommodations with slippers and hair dryers. Televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

Japanese

Similar properties

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Dormy Inn Express Matsue

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 862 reviews
$73 nightly
The price is $81
Aug 7 - Aug 8
All taxes and fees included in total
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 800 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,210 for adults and JPY 440 for children
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1210 for adults and JPY 440 for children
  • Self parking fee: JPY 800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in each accommodation.

Property Registration Number 島根県指令松保第101-16

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Urban Hotel SHIMANE
Matsue Urban Hotel
Matsue Urban
Matsue Urban SHIMANE
Matsue Urban Hotel Hotel
Matsue Urban Hotel Matsue
Matsue Urban Hotel Hotel Matsue

Frequently asked questions

How close is Matsue Urban Hotel to the airport?

Matsue Urban Hotel is 15.5 mi (45-min drive) away from the Yonago Airport (YGJ) airport, the closest popular airport to the property.

How much does it cost to stay at Matsue Urban Hotel?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Matsue Urban Hotel on Aug 8, 2025 start from $82.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsue Urban Hotel have an airport shuttle?

Airport shuttle services are not available at Matsue Urban Hotel.

How close is Matsue Urban Hotel to the beach?

This hotel is 9.7 mi (27-min drive) from Koura Beach.

Does Matsue Urban Hotel offer free breakfast?

Free breakfast isn’t provided at Matsue Urban Hotel, but buffet breakfast is offered for a fee of JPY 1210 for adults and JPY 440 for children. It's available every day from 6:30 AM to 9:00 AM.

Is there a casino at Matsue Urban Hotel?

No, there is no casino at this hotel.

What time is check-in at Matsue Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at Matsue Urban Hotel?

Free parking is not available at this hotel. Self parking is available for JPY 800 per night.

Does Matsue Urban Hotel have a pool?

Matsue Urban Hotel does not have a pool.

Does Matsue Urban Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Matsue Urban Hotel have a spa?

There are no spa services available at this hotel.

How close is Matsue Urban Hotel to downtown Matsue?

Matsue Urban Hotel is 0.3 mi away from Mihokan Onsen.

Matsue Urban Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 113 out of 494 reviews
Rating 8 - Good. 201 out of 494 reviews
Rating 6 - Okay. 132 out of 494 reviews
Rating 4 - Poor. 32 out of 494 reviews
Rating 2 - Terrible. 16 out of 494 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sho

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Nao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

いつも楽しみ

最近月一度ほど利用してました。2人の時や1人のときも。今回は予約がギリギリだったからか2人で泊まるにはキャリーケースを開けたら通路がなくなる、扉があかないなど手狭に感じるお部屋になってしまいました。備え付けの冷蔵庫は開けると異臭がし、しばらく室内ニンニクキムチのような臭いが充満しました。 とはいえ、また利用すると思います。 アメニティサービスと朝食が好きです。
Stayed 1 night in Jan 2025

6/10 Okay

Bo

Ok hotel, it a little old, and the rooms are very small. nice location in the town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もトイレも清潔で全体的に満足です。少しのアメニティも利用できます。朝ごはん美味しかったのでおすすめします。
Stayed 1 night in Sep 2024

8/10 Good

Ayana

Traveled with family
Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

ITO

Stayed 1 night in Jul 2024

10/10 Excellent

Todd

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Matsue Urban Hotel is a great place to stay while in Matsue. The breakfast is outstanding with a lot of variety including Japanese and American type of selections. The rooms are very clean and quiet. The location is very close to the train station which includes taxi and bus services. When I return to Matuse, I will stay here again.
Stayed 5 nights in Apr 2024

10/10 Excellent

KEI

Stayed 1 night in Feb 2024

2/10 Terrible

Junko

Disliked: Cleanliness, staff & service, property conditions & facilities
In October, the weather was nice and warm, but the heater came on when it was very warm, so I had to ask portable fan. I was told the air conditioning had been broken for a while, and it was worse in summer!!!

8/10 Good

Nicola

Stayed 1 night in Dec 2023

6/10 Okay

Naoto

Stayed 1 night in Dec 2023

4/10 Poor

TOMOYA, Murasakino Kitaku Kyoto

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matsue Urban Hotel was clean and conveniently located across the street from Matsue station. My room included a suitcase stand, one person mini-couch, and small table. I like having my suitcase off the ground and the couch was more comfortable than sitting on a desk chair. Housekeeping wasn't daily, but new towels were left on the door every day. It was a nice hotel and I would stay there again.
Stayed 4 nights in Oct 2023

10/10 Excellent

HITOMI

Stayed 2 nights in Oct 2023

10/10 Excellent

JUN

Stayed 1 night in Oct 2023

8/10 Good

CHANGYEOL

Stayed 2 nights in Sep 2023

10/10 Excellent

chun ju

Stayed 2 nights in Sep 2023

10/10 Excellent

TINGTING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Jul 2023

10/10 Excellent

masahiro

Stayed 1 night in Jun 2023

8/10 Good

yasushi

Stayed 1 night in Jun 2023

8/10 Good

USER

Stayed 3 nights in May 2023

4/10 Poor

Man Hei

Stayed 1 night in May 2023

10/10 Excellent

Osaka

Liked: Cleanliness, staff & service, property conditions & facilities
Room had a bed, shower, toilet and mini fridge. All you could ask for in a budget hotel.
Stayed 2 nights in Apr 2023

8/10 Good

MASAMI

Stayed 1 night in Apr 2023

10/10 Excellent

kaori

Stayed 1 night in Feb 2023