Matsue Universalhotel

Enjoy the free WiFi at this 3-star Matsue hotel

Choose dates to view prices

Single Room, 1 Bedroom, Smoking | Free WiFi

Overview
Rooms
Location
Policies

Good

Popular amenities

Breakfast included
Free WiFi
Restaurant
Air conditioning
Laundry
Housekeeping

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪49 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

Good

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Twin Room, 2 Bedrooms, Smoking

Very good

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Single Room, 1 Bedroom, Non Smoking

Very good

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Triple Room, 3 Bedrooms, Smoking

Exceptional

1 bedroom
Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Double Room, 1 Double Bed, Smoking

Very good

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Non Smoking

Good

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Single Room, 1 Bedroom, Smoking

Good

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Single Room, 1 Bedroom, Non Smoking

Good

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Twin Bed
Free WiFi

Double Room, 1 Double Bed, Non Smoking

Very good

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free WiFi

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed
Free WiFi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Smoking

Very good

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Very good

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Twin Bed and 1 Twin Sofa Bed
Free WiFi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Very good

1 bedroom
Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Very good

1 bedroom
Sleeps 4
1 Twin Bed and 3 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Twin Bed and 2 Twin Sofa Beds
Free WiFi

Twin Bed Room Non Smoking

Sleeps 2
Free WiFi

Triple Non Smoking

Sleeps 3
Free WiFi

Double Room -Smoking

Sleeps 2
Free WiFi

About the neighborhood

Matsue

In Matsue .Your stay at this Matsue hotel places you within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. Also, Ryusyouji Temple is within half a mile (1 km) and Shimane Prefectural Art Museum is within 2 miles (3 km).

What's nearby

Shirakata Tenman-gu Shrine - 10 min walk - 0.5 miles
Lake Shinji - 11 min walk - 0.6 miles
Shimane Prefectural Art Museum - 11 min walk - 0.6 miles
Shimane Art Museum - 12 min walk - 0.7 miles
Matsue Castle - 3 min drive - 1.6 miles

Getting around

Matsue Station - 7 min walk
Izumo Airport (IZO) - 33 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪奥出雲そば処一福松江駅前テルサ店 - ‬7 min walk
‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Enjoy the free WiFi at this 3-star Matsue hotel

There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Matsue Universalhotel also features a vending machine and laundry facilities.

Smoking is allowed in designated areas at this 3-star Matsue hotel.

316 guestrooms or units

Buffet breakfast (free)

Self-service laundry

Front desk (24 hours)

Smoking in designated areas

Dining venue

Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

$54 nightly

Jun 14 - Jun 15

Property amenities

Family friendly

Laundry facilities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Accessibility

No elevator

Room amenities

Entertainment

Flat-screen TV

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Hosted evening meal: JPY 1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property only accepts cash.

We should mention

As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Frequently asked questions

How close is Matsue Universalhotel to the airport?

Matsue Universalhotel is 15.3 mi (33-min drive) away from the Izumo Airport (IZO) airport, the closest popular airport to the property.

How much does it cost to stay at Matsue Universalhotel ?

As of Jun 9, 2026, prices found for a 1-night stay for 2 adults at Matsue Universalhotel on Jul 5, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Matsue Universalhotel have an airport shuttle?

Airport shuttle services are not available at Matsue Universalhotel .

How close is Matsue Universalhotel to the beach?

This hotel is 9.4 mi (27-min drive) from Koura Beach.

Does Matsue Universalhotel offer free breakfast?

Matsue Universalhotel offers free buffet breakfast every day from 6:30 AM to 8:30 AM.

Is there a casino at Matsue Universalhotel ?

No, there is no casino at this hotel.

What time is check-in at Matsue Universalhotel ?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Matsue Universalhotel ?

Free parking is not available at this hotel.

Does Matsue Universalhotel have a pool?

Matsue Universalhotel does not have a pool.

Does Matsue Universalhotel have a restaurant?

Yes, there is a restaurant on site.

Does Matsue Universalhotel have a spa?

There are no spa services available at this hotel.

How close is Matsue Universalhotel to downtown Matsue?

Matsue Universalhotel is 0.2 mi away from Mihokan Onsen.

Matsue Universalhotel Reviews

7.0

Good

5.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Verified

8/10 Good

Brenda

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

Verified

8/10 Good

Justin

Aug 7, 2025

Liked: Cleanliness, staff & service, room comfort

It was a nice hotel. We had no problem with the cleanliness or the service. The room was comfortable and the free dinner was nice to have. Recommended.

Stayed 1 night in Aug 2025

Verified

8/10 Good

Duke

Dec 10, 2025

Liked: Amenities, property conditions & facilities

Could be cleaner a bit but it was fine

Stayed 1 night in Dec 2025

Verified

8/10 Good

Mohammadreza

Jun 8, 2025

Liked: Cleanliness, staff & service, amenities

I stayed for one week. The stuff are friendly eventhough they can not speak English (most of them). The is free ticket for breakfast and dinner which I enjoyed.

Stayed 3 nights in May 2025

Verified

6/10 Okay

Yasuyuki

Jul 30, 2025

It is so so

Stayed 1 night in Jul 2025

Verified

6/10 Okay

Seisho

Oct 13, 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

Verified

4/10 Poor

Yuji

Jun 17, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

low cost but ….

Stayed 2 nights in Jun 2025

Verified

10/10 Excellent

miho

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.

Stayed 1 night in Sep 2025

Verified

10/10 Excellent

Richard

Oct 4, 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

Verified

8/10 Good

Takashi

Mar 7, 2026

Liked: Staff & service

やや建物が古いが、とくに気になるほどでは無かった。

Stayed 1 night in Mar 2026

Verified

6/10 Okay

KOJI

Mar 5, 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

食事無料なのは非常に良いですが、接客や施設乗れた　　食事無料なのは非常に良かったです。接客や施設の状況は値段相応です。リーズナブルで飯付き総合的には欲しい3つです。

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

スルタン

Mar 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

夫と連れの方が仕事で急に必要になり私が代わって予約しましたがスムーズに予約できて場所も分かりやすく､大型の車両を持っていたために近くに良い駐車場も紹介していただいたり、食事もついていてとても良かったそうです。

Stayed 1 night in Mar 2026

Verified

8/10 Good

Watanabe

Mar 3, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

普通です

Stayed 2 nights in Mar 2026

Verified

10/10 Excellent

HIROYUKI

Mar 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

近くに駐車場あります

Stayed 1 night in Mar 2026

Verified

6/10 Okay

Kimie

Mar 2, 2026

Disliked: Amenities, property conditions & facilities

エレベーターの額がこわれたままだったり、シャンデリアが店頭いていなかったりと、経営が心配になりました。部屋の水道も閉まりが悪いのかポタポタ落ちていたり、テレビのリモコンの電池がないのか反応が悪かったりしました。ただ、夜のカレーや朝食もついてこの値段なら泊まるだけなので、問題ないかなぁと思います。

Stayed 1 night in Feb 2026

Verified

8/10 Good

シンジ

Feb 27, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

ホテル料金は安くて良かったが、10時チェックアウトの9時10分に着替えをしていたら、掃除の女性に、部屋を開けられた。

Stayed 1 night in Feb 2026

Verified

8/10 Good

Rinya

Feb 24, 2026

Disliked: Property conditions & facilities

コスパ

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

ケイジ

Feb 22, 2026

Liked: Cleanliness, staff & service

安い、駅から近い

Stayed 1 night in Feb 2026

Verified

8/10 Good

TOMOKI

Feb 12, 2026

Liked: Amenities

スタッフの対応は丁寧でした朝食だけ無料かと思ったけど夕食も無料だったのは嬉しい誤算でした浴室内、部分的に汚れを見つけたのでシャワーついでに掃除しておきました (客によったら気にする人もいるかな…) 宿泊者限定だけど入口横に喫煙所あったので喫煙者にとっては数少ない喫煙者に優しいホテルなのかなと思いました(喫煙OKの部屋だったので部屋でも吸える) 全体的に古さを感じる建屋だけどエレベーターのボタンとか少しずつでも修理できるともっと印象よくなるかなと思いました

Stayed 2 nights in Feb 2026

Verified

8/10 Good

紀美子

Feb 11, 2026

Liked: Amenities

朝夕食付きでかなりお値打ちに泊まれました

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

鮎子

Feb 9, 2026

Liked: Cleanliness, staff & service, amenities

とても良かった

Stayed 1 night in Jan 2026

Verified

8/10 Good

MAYUMI

Jan 30, 2026

Liked: Cleanliness

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。

Stayed 1 night in Jan 2026

Verified

8/10 Good

Tatsuya

Jan 29, 2026

Liked: Cleanliness, amenities, property conditions & facilities

あの料金で夕食付というのがいい。

Stayed 3 nights in Jan 2026

Verified

2/10 Terrible

Yoshiaki

Jan 29, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。

Stayed 4 nights in Jan 2026

Verified

6/10 Okay

yukiko

Jan 28, 2026

受付の方がとても丁寧な対応で良かったです。

Stayed 1 night in Jan 2026

Matsue Universalhotel

Choose dates to view prices

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

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Single Room, 1 Bedroom, Smoking

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Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

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Double Room, 1 Double Bed, Smoking

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Double Room, 1 Double Bed, Smoking

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Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

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Double Room, 1 Double Bed, Non Smoking

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Double Room, 1 Double Bed, Non Smoking

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Double Room, 1 Double Bed, Non Smoking

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Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

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Twin Room, 2 Bedrooms, Smoking

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Twin Room, 2 Bedrooms, Smoking

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Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

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Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

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Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking