2/10 Terrible
Naveen
Traveled with family
Dec 18, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disgusting hotel!
Me and family stayed here for 2 nights and I was absolutely disgusted with the rooms and hospitality services.
I've stayed at 1000s of hotels in my lifetime from Indonesia, Ethiopia, India, China, UK etc. This hotel is clearly the worst. This is definitely not a 3- or 4-star hotel like the reviews show. If I can rate it a 0, I would have. Few things I noticed during our stay.
1) Dirty bed sheets and pillows with stains.
2) Rat running around in the room. Hotel staff said quote " we'll catch it and remove them from your room. " This is not the correct answer for these issues.
3) Washroom was dirty with stains on the toilet and washroom sick.
4) Morning breakfast barely had any options.
5) At 4am someone tried opening our room door when my family was sleeping. Thankfully I was awake, I opened the door and found a person walking away from our unit.
6) Very loud noises all night in the lobby and from outside noises. Every hotel I've stayed at have sound proof windows or something to prevent outside and lobby noise.
7) No safety lock on your doors from the inside. Only one lock. This is a big safety concern from my point of view I had to put a chair in front of the doors.
The staff as well is not helpful the person I spoke to at reception didn't seem to care.
In conclusion, i don't recommended staying here and ill filling a complaint against the hotel for this.
Naveen
Stayed 2 nights in Dec 2022