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Hotel Serrano

3.0 star property
Enjoy the outdoor pool at this 3-star Martins hotel

Choose dates to view prices

Photo gallery for Hotel Serrano

Premium Room | Living area | Flat-screen TV
Exterior
Premium Room | Minibar, desk, blackout drapes, free WiFi
Luxury Room | Bathroom | Shower, hair dryer, towels
Property grounds
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • 24/7 front desk24/7 front desk24/7 front desk
Map
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000

Room options

View all photos for Premium Room

Premium Room | Minibar, desk, blackout drapes, free WiFi

Premium Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, desk, blackout drapes, free WiFi

Executive Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Room

Executive Room | Minibar, desk, blackout drapes, free WiFi

Executive Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room

Executive Room | Minibar, desk, blackout drapes, free WiFi

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | Minibar, desk, blackout drapes, free WiFi

Luxury Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, desk, blackout drapes, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Martins

Restaurants

  • ‪Mirante do Canto - ‬4 min drive
  • ‪Petiscaria do Pebinha - ‬3 min walk
  • ‪Mirante Penhasco - ‬5 min drive
  • ‪Restaurante Bela Vista - ‬9 min drive
  • ‪Gool's - ‬20 min walk

About this property

Hotel Serrano

Enjoy the outdoor pool at this 3-star Martins hotel
Hotel Serrano offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Hotel Serrano also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). Self parking is free.

This 3-star Martins hotel is smoke free.

  • 91 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • No smoking on site
Hotel Serrano offers 91 accommodations with minibars and blackout drapes/curtains. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

Portuguese

Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins

Frequently asked questions

Does Hotel Serrano have an airport shuttle?

Airport shuttle services are not available at Hotel Serrano.

How much does it cost to stay at Hotel Serrano?

As of Jun 15, 2024, prices found for a 1-night stay for 2 adults at Hotel Serrano on Jun 16, 2024 start from $55.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Serrano offer free breakfast?

Hotel Serrano offers free buffet breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Hotel Serrano?

No, there is no casino at this hotel.

What time is check-in at Hotel Serrano?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Serrano?

This hotel offers free self parking.

Does Hotel Serrano have a pool?

Hotel Serrano features an outdoor pool and a children's pool.

Does Hotel Serrano have a spa?

There are no spa services available at this hotel.

How close is Hotel Serrano to downtown Martins?

Hotel Serrano is 0.1 mi away from Martins.

Hotel Serrano Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 77 reviews" "
Rating 8 - Good. 23 out of 77 reviews" "
Rating 6 - Okay. 11 out of 77 reviews" "
Rating 4 - Poor. 3 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tom, Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 1 night in Jan 2023

6/10 Okay

LUCAS RAFAEL

Na média, caro para o que oferece.
O hotel é bom, mas pelo preço cobrado eu esperava mais. As acomodações são ok, área de lazer boa, café da manhã bom, nada extraordinário.
Stayed 2 nights in Feb 2024

10/10 Excellent

Geiza

Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra Cátia

Stayed 3 nights in Jan 2024

6/10 Okay

Antonio Carlos da Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Silvana

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Está na hora de melhorar!
Pontos Negativos: colchão duro; travesseiros duros, móveis antigos; TV antiga só com canais abertos; café da manhã tem que escolher bem o que comer, pode ter variedade, mas não tem qualidade. Pontos Positivos: Atendimento, limpeza, arborização e localização. Observação: cobra por seu amigo de 4 patas, mas diferente dos outros hotéis não te oferecem nem água nem o tapetinho higiênico para ele.
Stayed 7 nights in Dec 2023

10/10 Excellent

Raimundo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Francisca

Stayed 1 night in Nov 2023

10/10 Excellent

Maria

Stayed 3 nights in Dec 2023

10/10 Excellent

Rodrigues

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023