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Riad Ella

Property class: 3
3-star hotel near Jemaa el-Fnaa

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Photo gallery for Riad Ella

Terrace/patio
Mobile Home, Ensuite
Interior
Interior
Library

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
70, Derb Jdid, Riad Zitoune Lakdim, Marrakech
  • Place, Bahia Palace
    ‪3 min walk‬
  • Place, Jemaa el-Fnaa
    ‪7 min walk‬
  • Place, Koutoubia Mosque
    ‪10 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room, Ensuite

Deluxe Double Room, Ensuite | In-room safe, desk, WiFi (free), individually decorated

Deluxe Double Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | In-room safe, desk, WiFi (free), individually decorated

Junior Suite, Ensuite

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Mobile Home, Ensuite

Mobile Home, Ensuite | In-room safe, desk, WiFi (free), individually decorated

Mobile Home, Ensuite

  • 581 sq ft
  • Sleeps 12
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Living area

Family Quadruple Room, Ensuite

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Marrakech

Medina stay.With a stay at this Medina hotel, you'll be steps from Moroccan Culinary Arts Museum and Mellah Market. Jemaa el-Fnaa and Dar Tiskiwin Museum are also within half a mile (1 km).

What's nearby

  • Bahia Palace - 3 min walk - 0.2 miles
  • Jemaa el-Fnaa - 7 min walk - 0.4 miles
  • El Badi Palace - 8 min walk - 0.5 miles
  • Koutoubia Mosque - 10 min walk - 0.6 miles
  • Le Jardin Secret - 13 min walk - 0.7 miles

Getting around

  • Marrakech Central Station - 13 min drive
  • Menara Airport (RAK) - 17 min drive

Restaurants

  • ‪Grand Terrasse Du Cafe Glacier - ‬7 min walk
  • ‪Grand Hotel Tazi - ‬7 min walk
  • ‪Naranj - ‬5 min walk
  • ‪KFC - ‬10 min walk
  • ‪Chez Adil N°94 - ‬8 min walk

About this property

Riad Ella

3-star hotel near Jemaa el-Fnaa
There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. Spa services, a library, and coffee/tea in a common area are also featured at Riad Ella. Self parking is free.

This 3-star Marrakech hotel is smoke free.

  • 4 guestrooms or units
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • 1 conference room
  • Dining venue
Riad Ella offers 4 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. This Marrakech hotel provides complimentary wireless Internet access. Bathrooms include showers.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 11:30 PM

Check-out

Check-out before 2 PM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash.

Property is also known as

Riad Ella Hotel Marrakech
Riad Ella Hotel
Riad Ella Marrakech
Riad Ella Marrakech
Ella Marrakech
Riad Riad Ella Marrakech
Marrakech Riad Ella Riad
Riad Riad Ella
Ella
Riad Ella Hotel
Riad Ella Marrakech
Riad Ella Hotel Marrakech

Frequently asked questions

How close is Riad Ella to the airport?

Riad Ella is 4.1 mi (17-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

Does Riad Ella have an airport shuttle?

Airport shuttle services are not available at Riad Ella.

Does Riad Ella offer free breakfast?

Riad Ella offers free full breakfast every day.

Is there a casino at Riad Ella?

No, there is no casino at this hotel, but Le Grand Casino de La Mamounia (18-min walk) and Casino de Marrakech (4-min drive) are nearby.

What time is check-in at Riad Ella?

Check-in start time: 11 AM; Check-in end time: 11:30 PM.

Is there free parking at Riad Ella?

This hotel offers free self parking.

Does Riad Ella have a pool?

Riad Ella does not have a pool.

Does Riad Ella have a restaurant?

Yes, there is a restaurant on site.

Does Riad Ella have a spa?

This hotel doesn't have a spa, but it does offer aromatherapy, mani/pedis, and massages.

How close is Riad Ella to downtown Marrakech?

Riad Ella is 0.6 mi away from Marrakech.

Riad Ella Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 4 out of 19 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this place!

The place was closed for construction when we arrived. Total lack of respect not communicating this before our arrival which made us lose 1 of 5 days of our short vacation. Avoid this place!
Stayed 5 nights in Dec 2019
Verified review

8/10 Good

Ricardo.

Liked: Staff & service

Tranquilo y en pleno zoco.

Por problemas en los vuelos llegamos a Marrakech a las 04.00 de la madrugada...por suerte nos guiaron hasta el Riad y alli nos estaba esperando en la puerta el chico de la recepción.
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

proche de place el Fena, calme absolu

Arrivant au riad , initialement réservé, le responsable m’annonce que le riad est complet et a été réservé à d'autres personnes !! pas trop sérieux comme réponse surtout pas motivée. Il nous propose un autre riad , j'imagine dont la prestation est moindre. Nous acceptons de le suivre et finalement pas trop déçu , mis à part la présence d'humidité partout et SDB pas trop pratique. Le patio est très sympa, verdure , parfum naturel d'oranger et réveillé chaque matin sous le chant des oiseaux. Attention aux taxes de séjour +- 3 € par jour et par personnes, taxes dont nous ignorons l’existence que le responsable nous a réclamés la veuille de notre départ, une fois que nous avions tout dépensé ! Personnel très sympa, petit dèj copieux à recommencer à volonté
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

zentrale Lage und doch sehr ruhig

sehr schoenes Wetter ohne auch nur ein bisschen Regen mit ca. 23 - 24 Grad waren Anfang Februar genau richtig. das Essen in den diversen Souks der Medina war aeusserst preiswert und schmackhaft. Besonders die Besuche der Wesir-Palaeste sind sehr zu empfehlen...
Verified review

4/10 Poor

Christoph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Teilweise sehr unfreundlich / wurden umgebucht :-(

leider wurden wir umgebucht. Der Besitzer / Chef hat zweimal telefonisch versprochen vorbeizukommen und mit uns über die Umbuchung zu reden. Wir haben zwei mal gewartet ... erfolglos ! Das ist mehr als MIES ! ! !
Verified review

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un precioso hotel a dos minutos de la plaza

Es una riad preciosa, entras por una mini puerta en un callejón pero cuando lo ves es una gran sorpresa, tiene un patio interior estilo andaluz, en la azotea hay sofás tumbonas y una mini piscina, para desayunar, fumar o simplemente tomar algo disfrutando de Marrakech. La localización es perfecta, a dos minutos andando de la plaza de Fna jemma y de todas las tiendas y puestos; y las habitaciones estuvimos en varias y cada cual mas bonita que la anterior, muy árabes.
Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel

Es gab keinen haartrockner, kein parkplatz und kein Hamam. Wir hatten alles schon gezahlt, aber der Hotel Manager wollte noch mal extra geld als City Tax. Die Lage ist super, aber umgebung sehr gefährlich. Aber Service von Ahmed war super.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Not recommended

The Location was very good direct in the city, but that its. We have paid for everything, but the hotel manager come wanted extra money and told us with city tax that was the half of our payment for the hotel, this is not fair!...There is also no parking and breakfast only with cheese, jam and bread..
Verified review

10/10 Excellent

Aline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa Localização, bem próxima a praça. Atendimento cortês e excelente café da manhã
Verified review

2/10 Terrible

Saskia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moeilijk te vinden en overboekt, no go.

De penetrante lucht van kattepis was geen aangename binnenkomer. Toen ook nog eens bleek dat de riad volgeboekt was en wij naar een alternatief werden begeleid door de eigenaar kilometers verderop in de Medina, via een onverlichte steeg, was de eerste vakantiepret snel verdwenen. Riad Ella vermijden is mijn advies.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't believe the description

Riad is at least 25 minutes walk from the nearest parking. They don't have the property parking as they claim. The nearest parking is located way of the road. You will have to drive through tight streets with sellers blocking the way and deep holes. By the time we got to an open area to park our car, everyone was ready to throw up. Then, from there we had to guess our way to the "riad". We did not expect 25 min walk (free onsite parking is advertised on the description.) The entrance to the riad is not as pictured online. And there is no title outside. You basically look for house number. This business is operating without license according to neighbors, that's why there is no sign. The owner didn't care about our concerns or comments. The reason I booked at this riad because my mother couldn't walk for long, and I believed there was a property parking. Don't try to call the number given online, no one will answer. I couldn't stay there because I didn't want my mother to walk that distance ( my mother waited in the car while I went searching for the place) No reembusment was offered. In fact the owner pretended to be busy to even listen to what I was saying. He seems to care about that money before all. Waisted 4 hours searching for Ella just to go rent elsewhere.
Verified review

2/10 Terrible

Sebastien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fuyez le Riad Ella : ESCROCS et TRUANDS

Après avoir réservé un riad via Hôtels.com, l'établissement a annulé ma réservation lorsque je me suis présenté avec mes deux enfants devant sa porte... Il m'a dit qu'il me donnait un autre riad car il en possède trois. Arrivé sur place, il a exigé 45€ supplémentaires, sans factures. C'était ça ou je me trouvais à la rue en pleine soirée avec deux enfants au centre de la medina de Marrakech que je ne connaissais pas. Ensuite je lui ai demandé une facture pour la procédure de réclamation du service client Hôtels.com. il m'a dit que pour la facture il fallait rajouter 30% à ce que j'avais déjà donné
Verified review

6/10 Okay

andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice place but not an accurate description.

The room was nice and the night staff person was lovely. But the description on Expedia was not clear and incorrect. There is no free parking and you still have to pay city tax per person. Paying these things are fine if you are expecting it but we booked this place based on it having free parking and no extra taxes and there were both of these things. The day time manager says he has tried to get his ad changed but it hasn't changed yet. We booked originally for 3 nights and ended up cancelling the last 2 nights. The place is in a great location and it's a nice riad. Just be aware that parking is 30/night and city tax is 25 per person.
Verified review

8/10 Good

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BON SEJOUR

BON SEJOUR
Verified review

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia en Marrakech

Llegar fue un poco complicado por el sistema de calles y numeración, además no tiene un aviso para identificarlo. Sin embargo, una vez dentro todo cambia y vale la pena llegar. Ahmed nos recibió con mucha amabilidad, nos ofreció té de menta y nos mostró el lugar. Muy lindo y cómodo. Parecía de cuento, totalmente aislado del ruido de la calle. Tuvieron un problema con una construcción al lado y debieron cambiarnos de hotel, eso nos causó un poco de desconcierto pero nos llevaron a un lugar mejor y cumplieron al compensar las molestias por el traslado. Muy recomendable.
Verified review

10/10 Excellent

josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel

the hotel was in a great location..rooms were clean ..breakfast was wonderful..staff very nice and helpful..we stayed here again on our way back so would stay again and recommend it
Verified review

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful riad in quiet medina location

Beautiful riad, comfortable room, fantastic food by a great cook (try her lemon chicken tagine), helpful service from Assan. Right near Jemaa El Fna and other markets. No car access out front which could be tricky if you have a lot of luggage. We would definitely stay here again.
Verified review

8/10 Good

blacoky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un riad centrico y precioso..el chico muy simpatico y atento en todo momento.volveria a ir si vuelvo a marrakech
Verified review

8/10 Good

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mitten in der Medina von Marrakech