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Medina Loft & Spa

5.0 star property
Family-friendly 5-star hotel near Jemaa el-Fnaa

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Photo gallery for Medina Loft & Spa

Seasonal outdoor pool
Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar
Reception
Apartment, 2 Bedrooms | Terrace/patio
Alfresco dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
No 5 lot OLM 2 neighborhood El Ghoul, Marrakech, 40000
  • Place, Marrakech Plaza
    ‪2 min drive‬
  • Place, Majorelle Garden
    ‪3 min drive‬
  • Place, Jemaa el-Fnaa
    ‪5 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 3 bedrooms, premium bedding, down comforters, minibar

Apartment, 1 Bedroom

  • 914 sq ft
  • 3 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 3 bedrooms, premium bedding, down comforters, minibar

Apartment, 2 Bedrooms

  • 1453 sq ft
  • 6 bedrooms
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Room, 1 Bedroom

Junior Room, 1 Bedroom | 3 bedrooms, premium bedding, down comforters, minibar

Junior Room, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Marrakech

Gueliz stay.Your stay at this Gueliz hotel places you within 3 miles (5 km) of Majorelle Garden and Jemaa el-Fnaa. Business Services Center and Avenue Mohamed VI are also within half a mile (1 km).

What's nearby

  • Carré Eden Shopping Center - 1 min drive - 0.9 miles
  • Marrakech Plaza - 2 min drive - 1.2 miles
  • Palais des Congrès - 2 min drive - 1.6 miles
  • Majorelle Garden - 3 min drive - 1.6 miles
  • Jemaa el-Fnaa - 5 min drive - 2.5 miles

Getting around

  • Marrakech Central Station - 7 min drive
  • Menara Airport (RAK) - 17 min drive

Restaurants

  • ‪Haj Boujemaa - ‬11 min walk
  • ‪The Good Bun - ‬9 min walk
  • ‪Fayrouz Charwama Loubnane - ‬9 min walk
  • ‪La Casa Napoli - ‬8 min walk
  • ‪La Crêperie de Marrakech - ‬7 min walk

About this property

Medina Loft & Spa

Family-friendly 5-star hotel near Jemaa el-Fnaa
Medina Loft & Spa offers its guests a full-service spa, a steam room, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the luxury Medina Loft & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Marrakech hotel is smoke free.

  • 18 guestrooms or units
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Medina Loft & Spa offers 18 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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  • Breakfast included
  • Spa
  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Seasonal outdoor pool
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch smart TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar
  • Oven
  • Stovetop

More

  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Medina Loft & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 200.00 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash.

We should mention

  • The seasonal pool will open in May and close in December.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Médina Loft
Médina Loft Hotel
Médina Loft Hotel Marrakech
Médina Loft Marrakech
Medina Loft Hotel Marrakech
Medina Loft Hotel
Medina Loft Marrakech
Medina Loft
Medina Loft & Spa Hotel
Medina Loft & Spa Marrakech
Medina Loft & Spa Hotel Marrakech

Frequently asked questions

How close is Medina Loft & Spa to the airport?

Medina Loft & Spa is 4.7 mi (17-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

Does Medina Loft & Spa have an airport shuttle?

Medina Loft & Spa offers an airport shuttle 24 hours a day, on request, for a charge of MAD 200.00 per vehicle.

Does Medina Loft & Spa offer free breakfast?

Medina Loft & Spa does not offer free breakfast.

Is there a casino at Medina Loft & Spa?

No, there is no casino at this hotel, but Le Grand Casino de La Mamounia (5-min drive) and Casino de Marrakech (5-min drive) are nearby.

What time is check-in at Medina Loft & Spa?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Medina Loft & Spa?

This hotel offers free self parking.

Does Medina Loft & Spa have a pool?

Medina Loft & Spa features a seasonal outdoor pool and a children's pool.

Does Medina Loft & Spa have a restaurant?

Medina Loft & Spa is home to The Terrace Lofts, which features al fresco dining.

Does Medina Loft & Spa have a spa?

This hotel has a spa, which features facials, aromatherapy, and body scrubs.

How close is Medina Loft & Spa to downtown Marrakech?

Medina Loft & Spa is 2.3 mi away from Marrakech.

Reviews

Medina Loft & Spa Reviews

7.8

Good

9.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 13 out of 23 reviews
Rating 8 - Good. 4 out of 23 reviews
Rating 6 - Okay. 0 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 4 out of 23 reviews

Reviews

10/10 Excellent

ifran

Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

10/10 Excellent

lovette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and super awesome staff

Our stay at Medina loft and Spa was amazing. Kanza was super awesome she arranged a driver for us who took us to the main sites we wanted to see. He was also totally awesome. Everything was fantastic! Marrakech is a beautiful city. Our hotel was within walking distance to everything including the bus and train station to go to our other destinations in Morocco. I would highly recommend Medina Hotel And Spa!!! It's clean, the rooms are large apt size with all the conveniences of home, the restaurant served excellent food, location was great and All of the staff were awesome in making sure our visit to Marrakech was perfect! Thank you to Kanza and all of the staff at Medina hotel loft and Spa for making our visit to Marrakech super awesome and memorable. Lovette Davis
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Good.

Do it. Don't stay for the pool or the bar or the restaurant but if your looking for a comfortable spacious safe place to stay thats away from the crazy city centre then this place scores highly. The hotel is 'just' out of town. We walked into the centre in 45 minutes. If you get the hotel to book a cab and fix the price then £5 gets you into the centre in 10 minutes. Airport in a taxi £6 The breakfast is quality french fare. Some french language would go a long way in this hotel - but that is true for the whole of Marrakech. The wife loved a 30 minute hotel £20 massage nearest supermarket - 5 mins. Off licence - 9 mins. wifi - just pool - just
Stayed 3 nights in Mar 2019

4/10 Poor

Ebrahim

Disliked: Staff & service

Poor Experience

The hotel is not a 5 star hotel. They charged me 120 dirhams for water lol. Further to this the pool area was not available, breakfast was limited to the same basic stuff that would be brought to our room all cold. There is no choice. The water in the room did not work and when we complained they said there is nothing they can do. Further to this when I checked out they insisted I pay another 250 dirhams for a bent mirror that was this way when we arrived.
Stayed 6 nights in Dec 2018

10/10 Excellent

naveed, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent hotel with 5 star facilities. Rooms are clean and breakfast is good.
Stayed 2 nights in Oct 2018

8/10 Good

Paolo

Liked: Cleanliness, property conditions & facilities, room comfort

Sadness overload

Location was very isolated and it seems scary to walk alone.
Stayed 2 nights in Oct 2018

10/10 Excellent

Lenard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Hotel

Our stay at the Medina Lofts and Spa was outstanding! The staff was extremely helpful and made our stay very comfortable and welcoming. Yasin and the other front desk employees were very accommodating and provided us with great food recommendations and set up tours at our request. We would absolutely stay at this hotel again. Thank you Medina Lofts and Span!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I've stayed in Marrakech in my 5 visits. Would recommend to everyone travelling to Marrackech.

2/10 Terrible

Dr M, UK

Liked: Cleanliness
Disliked: Room comfort

Misadvertised

This has tried to give a 5* experience but falls short on attention to detail. Mis advertised as having relaxing bath tubs but nil in our superior apartment and this was one of the reasons for booking. Says kitchen is fully equipped but no crockery or utensils to use! Biggest problem is noise. Located right in front of a sports academy for children/teens. Daily noise of them training. For our stay 2 days involved noise pollution of their commentary and music for their tournaments from 8am to 5pm. So loud the inside of our apartment vibrated.

4/10 Poor

Nisserine

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable

Établissement à la hauteur des 5 étoiles. Serveur du matin très gentil. On a déjeuné au restaurant de l hotel très bon. Le petit déjeuner est copieux. L appartement était magnifique et très propre tout est à disposition. On reviendra volontier.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Chambre correct, petit déjeuner bien, serveur attentionné terrasse tres sympathique.
Stayed 2 nights in Apr 2019

2/10 Terrible

Daniel

Disliked: Staff & service, room comfort

Ciertamente una estafa

Una estancia lamentable, ciertamente es una estafa. Está lejos de todo, no hay comunicación, no tiene servicios y hace frío en las habitaciones. Al llegar al hotel nos recibió un hombre bastante amable que nos enseñó las habitaciones pero el resto de los días las recepcionistas ni nos buscaron un taxi, ni nos hicieron caso con el aire acondicionado, ni nos imprimieron los billetes. Asimismo, y ya cansados de la situación, les pedimos una hoja de reclamaciones pero no tenían o no nos la quisieron dar. Sinceramente he estado en muchos hoteles de 4 y 5 estrellas pero a este pese a ser las habitaciones muy grandes y venderse muy bien, se le caen las estrellas por su propio peso. Solo recomendable para quienes quieran estar en un apartamento sin servicios y a las afueras, en una zona no muy agradable.
Stayed 2 nights in Feb 2019

8/10 Good

CLN, Le Mans

Liked: Cleanliness, staff & service, room comfort
L’établissement en lui-même ne souffre pas beaucoup de critiques. Le personnel est charmant, la cuisine très correcte, les petits déjeuners sont très copieux, les appartements sont vastes, propres et agréables, le ménage est efficace, le service des repas en chambre est ponctuel et fait avec le sourire... Deux points négatifs cependant : - sa situation : situé dans le quartier du lycée Français de Marrakech (les élèves étaient en vacances pendant notre séjour) il est un peu excentré. La vue n’est pas extraordinaire et donnait, pendant notre séjour, sur des travaux ; les montagnes de l’Atlas, bien que visibles de la petite terrasse, semblaient bien loin... - les travaux dans l’hôtel : la vie hors des appartements se trouvent sur la terrasse de toit : restaurant, vue, hammam, (très petite) piscine... Durant notre séjour, des travaux ont rendu la terrasse inaccessible. Dommage. Je pense que c’est un endroit qui peut être agréable pour prendre son petit-déjeuner ou un verre après une longue journée de balade.
Stayed 4 nights in Dec 2018

2/10 Terrible

Nick, Miami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Upon arriving Front desk desk manager stated they do not accept 3 adult people as requested in the booking paid to Expedia He said they Do Not want to do business with Expedia because Expedia hold more money than it suppost to be. That is something that is not irrelevant to us. Business relationship between Medina Loft & Sps and Expedia is not our business They overcharged me with extra 90 Euros for the 3rd person. In the booking itinerary appear a request for 3 adult people
Stayed 3 nights in May 2018

10/10 Excellent

Einar Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very big two bedroom appartment. Very high standard.

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marakech

Hotellet var bra för utom Polen som var liten det var inte som bilden på nätet .
Stayed 2 nights in Jul 2017

2/10 Terrible

Ali, DK

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Stedet har mange begræninger i form af restriktioner som fx hvem man må have med til hotellet og stedet er røgfrit hvilket ikke giver nogen som helst mening, da det er tilladt at ryge alle andre steder i morrokko ! Alt i alt en ringe oplevelse !