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Be Live Experience Marrakech Palmeraie - All Inclusive

4.0 star property
Family-friendly 4-star property with 3 restaurants

Choose dates to view prices

Photo gallery for Be Live Experience Marrakech Palmeraie - All Inclusive

View from room
In-room safe, desk, soundproofing, free WiFi
Lobby lounge
Buffet
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Lot B6, Zone de Zahrat Annakhil, Marrakech, 40000
  • Place, Museum Palmeraie
    ‪4 min drive‬
  • Place, Ksar Char-Bagh Hammam
    ‪6 min drive‬
  • Place, Majorelle Garden
    ‪12 min drive‬
  • Airport, Marrakech (RAK-Menara)
    ‪24 min drive‬

Room options

View all photos for Standard Triple Room (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room (for 3 adults)

  • Garden view
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 adults)

  • Garden view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room (for 2 adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (for 2 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room Single Use (for 1 adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use (for 1 adult)

  • Garden view
  • 333 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Duplex (for 3 adults)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 adults)

  • Garden view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite (for 3 Adults)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adults)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • Garden view
  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (for 2 Adults and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room (for 2 Adults and 1 Child)

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Duplex (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 1 Child)

  • Garden view
  • 548 sq ft
  • Sleeps 2
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Duplex (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 1 Adult and 2 Children)

  • Garden view
  • 548 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Duplex (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 1 Child)

  • Garden view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Duplex (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 2 Adult and 2 Children)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Duplex (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Duplex (for 3 Adult and 1 Child)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds
  • Free WiFi

View all photos for Suite (for 1 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 1 Child)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (for 1 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 1 Adult and 2 Children)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (for 2 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 1 Child)

  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (for 2 Adult and 2 Children)

In-room safe, desk, soundproofing, free WiFi

Suite (for 2 Adult and 2 Children)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite (for 3 Adult and 1 Child)

In-room safe, desk, soundproofing, free WiFi

Suite (for 3 Adult and 1 Child)

  • 441 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room

In-room safe, desk, soundproofing, free WiFi

Standard Double Room

  • Garden view
  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (1 Adult + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 1 Child)

  • 333 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (1 Adult + 2 Children)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (1 Adult + 2 Children)

  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room Single Use, Pool View (1 Adult)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room Single Use, Pool View (1 Adult)

  • 333 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (2 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults)

8.0 out of 10
Very good
(1 review)
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Pool View (2 Adults + 1 Child)

In-room safe, desk, soundproofing, free WiFi

Standard Double Room, Pool View (2 Adults + 1 Child)

  • 333 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Triple Room, Pool View (3 Adults)

In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, Pool View (3 Adults)

  • 333 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Marrakech

Annakhil stay.Your stay at this Annakhil property places you within 3 miles (5 km) of Museum Palmeraie and Ksar Char-Bagh Hammam. Jemaa el-Fnaa and Miaara Jewish Cemetery are also within 6 miles (10 km).

What's nearby

  • Museum Palmeraie - 4 min drive - 2.1 miles
  • Ksar Char-Bagh Hammam - 6 min drive - 2.5 miles
  • Ben Youssef Madrasa - 11 min drive - 5.9 miles
  • House of Photography - 11 min drive - 5.9 miles
  • Majorelle Garden - 12 min drive - 6.4 miles

Getting around

  • Marrakech Central Station - 22 min drive
  • Menara Airport (RAK) - 27 min drive

Restaurants

  • ‪McDonalds - ‬6 min drive
  • ‪Andalusia - ‬9 min drive
  • ‪Station Service Al Baraka - ‬4 min drive
  • ‪Be Live Collection Pool Bar - ‬8 min walk
  • ‪Iberostar Restaurant - ‬4 min drive

About this property

Be Live Experience Marrakech Palmeraie - All Inclusive

Family-friendly 4-star property with 3 restaurants
Be Live Experience Marrakech Palmeraie - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Be Live Experience Marrakech Palmeraie - All Inclusive offers its guests a children's pool, an outdoor pool, a waterslide, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Be Live Experience Marrakech Palmeraie - All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Marrakech property is smoke free.

  • 167 guestrooms or units
  • 2 levels
  • 3 buildings
  • 3 dining venues
  • Built in 2017
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Be Live Experience Marrakech Palmeraie - All Inclusive offers 167 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. Televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Marrakech property provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MAD 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MAD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Be Live Experience Marrakech Palmeraie All Inclusive Hotel
Be Live Experience Palmeraie All Inclusive Hotel
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech
Be Live Experience Marrakech Palmeraie All Inclusive
Be Live Experience Marrakech Palmeraie - All Inclusive Marrakech

Frequently asked questions

How close is Be Live Experience Marrakech Palmeraie - All Inclusive to the airport?

Be Live Experience Marrakech Palmeraie - All Inclusive is 8.2 mi (27-min drive) away from the Menara Airport (RAK) airport, the closest popular airport to the property.

How much does it cost to stay at Be Live Experience Marrakech Palmeraie - All Inclusive?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Be Live Experience Marrakech Palmeraie - All Inclusive on May 18, 2026 start from $172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have an airport shuttle?

Be Live Experience Marrakech Palmeraie - All Inclusive offers an airport shuttle.

Does Be Live Experience Marrakech Palmeraie - All Inclusive offer free breakfast?

Be Live Experience Marrakech Palmeraie - All Inclusive does not offer free breakfast.

Is there a casino at Be Live Experience Marrakech Palmeraie - All Inclusive?

No, there is no casino at this property, but Le Grand Casino de La Mamounia (11-min drive) and Casino de Marrakech (12-min drive) are nearby.

What time is check-in at Be Live Experience Marrakech Palmeraie - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Be Live Experience Marrakech Palmeraie - All Inclusive?

This property offers free self parking.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a pool?

Be Live Experience Marrakech Palmeraie - All Inclusive features an outdoor pool and a children's pool.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a restaurant?

Be Live Experience Marrakech Palmeraie - All Inclusive is home to Patio Andalou, which features Moroccan cuisine.

Does Be Live Experience Marrakech Palmeraie - All Inclusive have a spa?

There are no spa services available at this property.

How close is Be Live Experience Marrakech Palmeraie - All Inclusive to downtown Marrakech?

Be Live Experience Marrakech Palmeraie - All Inclusive is 3.9 mi away from Marrakech.

Be Live Experience Marrakech Palmeraie - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 89 out of 208 reviews
Rating 8 - Good. 67 out of 208 reviews
Rating 6 - Okay. 25 out of 208 reviews
Rating 4 - Poor. 16 out of 208 reviews
Rating 2 - Terrible. 11 out of 208 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Yulia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One Love ! Will be back again and again !
Stayed 2 nights in Jan 2026

8/10 Good

Tony

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely big room but what makes it a special place to stay are the staff. The kids club team are amazing and the restaurant and bar staff are so friendly. The reception could be hit and miss depending who you got but it’s truly the staff that make this place special. Don’t be fooled by the heated pool. It’s freezing
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammad Saud

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was excellent - beyond expectations. Only point worth improving are the kids activities, especially during rain/cold weather when you cannot use the pool.
Stayed 4 nights in Jan 2026

8/10 Good

aime w

Traveled with partner
Liked: Cleanliness
friendly stuff, clean room
Stayed 4 nights in Dec 2025

6/10 Okay

Mohsin

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kids club exists but doesn't function. The ladies were on there mobile phone and random men were in the kids club. We couldn't leave our kids there. Food was okay but very few items. Swimming pool wasn't warm enough and no indoor pool.
Stayed 7 nights in Dec 2025

10/10 Excellent

Yulia Et Kaoutar

Stayed 2 nights in Dec 2025

4/10 Poor

Anmol

Traveled with family
Liked: Staff & service
Disliked: Amenities
Staff was awesome, however we felt like cheated being offered small room with sofa bed even if we paid for triple room.
Stayed 4 nights in Dec 2025

6/10 Okay

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Julius

Stayed 1 night in Nov 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at Be Live and enjoyed the opportunity to explore Marrakech. The best part was the fantastic tours organized by Mehdi and his colleague, especially the hot air balloon ride at sunrise in the desert.
Stayed 7 nights in Oct 2025

10/10 Excellent

mersadie

Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marrakech adventure

Nice resort in Marrakech. Not very walkable to the city sights.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities, room comfort
Great place to stay near the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about it was amazing! Every staff member a true professional, from the chefs to entertainers to cleaners to bar staff. They honestly couldnt do enough for us!
Stayed 7 nights in Apr 2025

6/10 Okay

Roberta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a slight mixup with the room I reserved vs the room the hotel initially placed me in. With provision of visual evidence of the room I had reserved through Expedia, the mix up was handled.
Stayed 5 nights in Mar 2025

6/10 Okay

Nathaniel T

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with amazing staff!

Absolutely loved this hotel It’s quite small which we liked . We had a duplex room which was lovely- great to have 2 bathrooms - even if it was just the two of us ! Food was really good - lots of veggie options . Would have been good to have a carvery of a joint of meat as there wasn’t a lot of meat options- oats of fish though . All inclusive was good. Excellent quality Moroccan wines. Only 3 cocktails to choose from but they were very good. All the staff were so friendly and helpful. We especially loved Adil oh entertainment team ! What a brilliant chap - incredibly enthusiastic and so Adil
Stayed 3 nights in Mar 2025

6/10 Okay

AyoOluwa Oluwaseyi

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great staff, very helpful. Good food. Chef was really nice. I requested a glass of fresh juice and he kindly made me one. I slipped on wet floor during our stay as there was a pool of water on the floor by one of the automatic access doors into the lobby. The door opened and I stepped in, slipped and landed on my back. Apparently they were cleaning the floor in the area. The issue was that there was so much water being used to clean the floor. As there was a wet floor sign on the side, I carefully stepped in but I didn't expect a pool of water by an automatic door which was not deactivated or locked to prevent access. The staff immediately came to my aid and one of their senior staff spoke with me. I highlighted the health and safety issue with their cleaning process to her as a few of us had noticed pools of water on the floor each time an area was being cleaned. With children running around and a few other people in our group having slipped but fortunately not had a fall, I thought this was a dangerous way to clean their floors. She said the issue will be looked into.
Stayed 3 nights in Feb 2025

8/10 Good

Rebeka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay, food has been lovely and a really good variety of options for every meal time. Limited sun loungers at the only pool, nice adults only area though.
Stayed 4 nights in Feb 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Jarred

Stayed 4 nights in Jan 2025

8/10 Good

Guan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the facilities were good for its price.
Stayed 6 nights in Dec 2024

6/10 Okay

Navin

Traveled with family and small children
Liked: Staff & service
The stay at Be Live was okay, nothing great though. We had booked the duplex and they had spring beds, not so comfortable, chose the sofa downstairs instead. The stairs in the duplex are noisy and vibrate a lot when the next door rooms are using them. Everytime there is noise and vibration in the entire room when the next door neighbors are using it. The cleaning in the room was average and the shower pressure is not great. With so many positive reviews we expected it to be really good but our stay came with a lot of compromises.
Stayed 5 nights in Jan 2025

8/10 Good

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We mostly enjoyed our stay there, all of the staff were very nice, I loved that they always refilled our water & drinks for us when eating. Food option was ok. We enjoyed the entertainments. They responded to complaints about our room swiftly. I didn’t like that the music near the pool was too loud, made it difficult to have a quiet afternoon nap. I also didn’t like that when checking out, they delayed us for about 15mins because they thought we stole one mug & wanted to take our deposit because of that which I found ridiculous as few days before, one of their staff came to request that we give them one of the mugs in our room which I personally gave it to him because even though there were 3 of us in the room, we didn’t need 2 mugs & secondly after asking us about the mug at the reception, they should have just left it at that instead of us having to argue thereby leaving a bitter taste in our mouth because of a mug considering that nothing was missing in our room, in my opinion. It will also be helpful if the hotel can work with a taxi company so that guests can easily call on a taxi when they need, that would have been helpful. they won’t allow In-drive taxis to come pick you up from the hotel premises, we had to walk to the street, they said because Indrive is illegal but we couldnt find taxi on Careem. Most tour companies couldn’t come pick us from the hotel without extra payment because the hotel is a bit outside of town. Aside the mug incident, we enjoyed our stay.
Stayed 7 nights in Oct 2024