You'll be within half a mile (1 km) of Lincoln Theatre and 2 miles (3 km) of Jefferson National Forest with a stay here. Hungry Mother State Park is within 6 miles (10 km) and Smyth County Visitor's Center is within 12 miles (20 km).
Free perks
A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
General Francis Marion Hotel ratings based on 14 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for General Francis Marion Hotel
Everyone (5)Couples (3)Family (2)
5 out of 5
We enjoyed our stay!
Posted by Michael on Jun 12, 2022
Was this review helpful to you?
Comment from Hotel Management
Jun 21, 2022
by Haley Rabon - General Manager
Thank you for your response
5 out of 5
Posted by KEVIN, from Annapolis on Nov 16, 2021
Was this review helpful to you?
5 out of 5
Central location, specifically to the Lincoln Theater. Cleanliness is a priority. Lots of stairs as this is a historical building.
Posted by Greg on Nov 6, 2021
Was this review helpful to you?
Comment from Hotel Management
Nov 9, 2021
by Haley Rabon - General Manager
Thank you for your response
2 out of 5
The room was the size of my walk-in closet. Very disappointed. We had to move the chair on the corner to get to the window and found spider webs and massive dust on all baseboards. Behind the TV was also the same. No refrigerator, microwave , coffee pot, ice bucket. The room was 10X10 and their online pics are deceiving. The bathroom was definitely nice. Overpriced hotel. For that type of money per night , I expected a bigger area and certainly a clean area. The staff gets 5 stars , very kind, breakfast was great. Room gets 1 star
Posted by Tracy, from Yorktown on Oct 12, 2020
Was this review helpful to you?
Comment from Hotel Management
Oct 12, 2020
by Haley Rabon - Assistant General Manager
Goodmorning Tracy:
I deeply apologize that your stay was unsatisfactory. I have made a point to contact housekeeping about the spiderwebs and dust. Please be reminded that this is a boutique historic hotel built in 1926. Therefore the rooms are smaller than chain hotels. Also, we are not like chain hotels whereas we do not have those extra amenties in our rooms. I really wish you had brought your disappointment to the attention of the front desk agent as we could have moved you to a larger room. Thank you
3 out of 5
Posted by a verified traveler on Aug 12, 2020
Was this review helpful to you?
Comment from Hotel Management
Aug 17, 2020
by Haley Rabon - Assistant General Manager
Thank you
5 out of 5
All of the people we were in contact with were just outstanding. Their customer service attitude was above reproach and not often found these days. The facility etc. is fine, but the people are what makes it stand out.
Posted by a verified traveler on Oct 16, 2019
Was this review helpful to you?
Comment from Hotel Management
Oct 16, 2019
by Haley Rabon - Assistant General Manager
Awwww you have truly made our day. Our staff is dedicated to making every guest feel at home. We continue to strive for excellence. We hope you have enjoyed your visit and we look forward to seeing you in the future.
5 out of 5
Nice location. Has parking for free. Room was clean and bathroom was good size and modern
Posted by a verified traveler on Aug 27, 2019
Was this review helpful to you?
Comment from Hotel Management
Aug 27, 2019
by Brittany
Thank you for taking the time to review our boutique hotel! We hope you'll join us again soon.
4 out of 5
Posted by a verified traveler on Mar 3, 2019
Was this review helpful to you?
Comment from Hotel Management
Apr 3, 2019
by Haley
Thank you
4 out of 5
It was a very pleasant to experience the Wooden Pickle, the Lincoln and then a night cap at the Speak Easy before retiring to our room at the General Francis Hotel. Would love to visit again.
Posted by a verified traveler on Dec 4, 2017
Was this review helpful to you?
Comment from Hotel Management
Aug 18, 2018
by GFMH Hotel
Thank you for your feedback. What can we do to help better your stay so we can get a 5 out of your next visit.
5 out of 5
Excellent accomodations,service and value!
Pros:Free breakfast, Close restaurants, Quiet
What a gem of a find!
The service staff was oustanding. When i inquired about how to obtain ice, the hosekeeper explained that it was available at the front desk. Within moments of having asked her the question, I had a knock on the door with a bucket of ice. The on premise retaurant and seperate bar was also outstanding. The room was cozy and comfortable with a nice sitting area. I would recommend the Jr. suite with a king size bed. My wife explained that the entire experience put her in the Christmas spirit! We'll deffinately come and stay again.
Posted by Interstate81traveler, from Signal Mountain, TN, USA on Dec 20, 2011
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. The business-friendly General Francis Marion Hotel also features room service (during limited hours) and an elevator. Self parking is free. This 4-star Marion hotel is smoke free.
36 guestrooms or units
Continental breakfast (free)
Front desk (24 hours)
Storage area for luggage
Wedding services available
Elevator
No smoking on site
Bar or lounge
1 conference room
Dining venue
Family Friendly Amenities
Free WiFi
Refrigerator (on request)
Microwave (on request)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
General Francis Marion Hotel offers 36 air-conditioned accommodations with hair dryers and irons/ironing boards. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Refrigerator available
Microwave available
Egyptian cotton linens
Hypo-allergenic bedding
Shower and tub combination
Housekeeping (daily)
Hair dryer
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free continental breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
General Francis Marion Hotel has a restaurant on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 8:00 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Gap period enforced between guest stays - 24 hours
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
An in-room refrigerator is available for an additional fee
In-room microwave fee: USD 10.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
General Francis Hotel
General Francis Marion
General Francis
General Francis Hotel Marion
General Francis Marion Hotel Virginia
General Francis Marion
General Francis Marion Hotel Hotel
General Francis Marion Hotel Marion
General Francis Marion Hotel Hotel Marion
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
There was an error importing /Marion-Hotels-General-Francis-Marion-Hotel.h1796955-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Marion-Hotels-General-Francis-Marion-Hotel.h1796955-p2.Hotel-Reviews?rm1=a2&
Frequently Asked Questions
General Francis Marion Hotel is 5.9 mi away from North Fork.
Yes, there is a restaurant on site.
This hotel offers free self parking.
General Francis Marion Hotel is 60.4 mi (62-min drive) away from the Tri-Cities, TN (TRI-Tri-Cities Regional) airport, the closest popular airport to the property.
General Francis Marion Hotel does not have a pool.
There are no spa services available at this hotel.
General Francis Marion Hotel offers free continental breakfast on weekdays between 6:30 AM and 9:00 AM and weekends between 6:30 AM and 9:30 AM.
Check-in is from 3 PM - 8:00 PM.
Airport shuttle services are not available at General Francis Marion Hotel.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
