4/10 Poor
Cindy
Traveled with partner
Sep 12, 2025
The reservation system is HORRIBLE. Cannot speak to a human; routed to the Phillipines (or it sounded like we were); no one at the front desk ever. Requires to register online with photo, drivers license, etc even if uncomfortable doing so. Constant texts asking us to register. The room smelled musty. They assume everyone is checking in around 4, for us it had to be 9:30 pm. Received 2 notices saying “it’s not too late to cancel.” Why? The hallway lights are extremely bright, no ambiance. The management needs to understand that someone needs to be there. You cannot automate everything, and even if you can, maybe you shouldn’t. No closet doors. The lighting in the room and bathroom were also extremely bright and unrelaxing; thankfully the bedside lamps had at least one soft option. One USB plug in.
Cindy
Stayed 1 night in Sep 2025




















