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Mandalay City Hotel

Property class: 3.5
3.5-star hotel perfect for exploring Mandalay

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Photo gallery for Mandalay City Hotel

Outdoor pool
Reception hall
Property grounds
Exterior
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
26th Street, Between 82nd and 83rd St, Chanayetharzan Township, Mandalay, MM
  • Place, Man Myanmar Plaza
    ‪3 min walk‬
  • Place, Zegyo Market
    ‪5 min walk‬
  • Place, Yadanarpon Diamond Plaza
    ‪2 min drive‬
  • Airport, Mandalay (MDL-Mandalay Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Suite, 1 Bedroom

  • 474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Deluxe Room

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Superior Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Single Room

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Mandalay

Heart of Mandalay.Your stay at this Mandalay hotel places you within a 10-minute walk of Man Myanmar Plaza and Shwekyimyint Paya. Zegyo Market and Cultural Museum & Library are also within half a mile (1 km).

What's nearby

  • Man Myanmar Plaza - 3 min walk - 0.2 miles
  • Zegyo Market - 5 min walk - 0.3 miles
  • Cultural Museum & Library - 8 min walk - 0.5 miles
  • Shwe Kyi Myin Paya - 14 min walk - 0.8 miles
  • Yadanarpon Diamond Plaza - 2 min drive - 1.7 miles

Getting around

  • Mandalay Central Railway Station - 16 min walk
  • Mandalay (MDL-Mandalay Intl.) - 29 min drive

Restaurants

  • ‪ရှမ်းရှမ်း - ‬3 min drive
  • ‪Kut Kai Restaurant ကွတ်ခိုင် စားသောက်ဆိုင် - ‬8 min drive
  • ‪Lotteria - ‬2 min drive
  • ‪Shadow Cafe - ‬7 min drive
  • ‪ဒေါ်တော မုန့်တီ - ‬2 min drive

About this property

Mandalay City Hotel

3.5-star hotel perfect for exploring Mandalay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center, a meeting room, and limo/town car service are available. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Mandalay City Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mandalay hotel.

  • 1 building
  • 69 guestrooms or units
  • 4 levels
  • Built in 2003
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Mandalay City Hotel offers 69 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandalay City Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandalay City Hotel
Mandalay City Hotel Hotel
Mandalay City Hotel Mandalay
Mandalay City Hotel Hotel Mandalay

Frequently asked questions

How close is Mandalay City Hotel to the airport?

Mandalay City Hotel is 24.8 mi (29-min drive) away from the Mandalay (MDL-Mandalay Intl.) airport, the closest popular airport to the property.

Does Mandalay City Hotel have an airport shuttle?

Mandalay City Hotel offers an airport shuttle 24 hours a day, on request, for a charge (roundtrip).

Does Mandalay City Hotel offer free breakfast?

Mandalay City Hotel offers free buffet breakfast every day from 5:30 AM to 9:30 AM.

Is there a casino at Mandalay City Hotel?

No, there is no casino at this hotel.

What time is check-in at Mandalay City Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

Is there free parking at Mandalay City Hotel?

This hotel offers free self parking.

Does Mandalay City Hotel have a pool?

Mandalay City Hotel features an outdoor pool.

Does Mandalay City Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Mandalay City Hotel have a spa?

There are no spa services available at this hotel.

How close is Mandalay City Hotel to downtown Mandalay?

Mandalay City Hotel is 1.8 mi away from Mandalay.

Mandalay City Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 96 reviews
Rating 8 - Good. 58 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Daniel

I arrived at the hotel entrance only to find that the hotel was closed and I couldn’t check in. After multiple communications with customer service, I received a full refund.
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Wolfram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

erne wieder

Mitten im Stadtzentrum gelegen. Etwas versetzt von der lStraße, daher sehr ruhig. Außerordentlich serviceorientierte Mitarbeiter. Gut ausgestattetes Zimmer.
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wir haben uns sehr wohl gefühlt

Mitten im Zentrum, trotzdem sehr ruhig gelegen. Das gesamte Personal ist außerordentlich freundlich und hilfsbereit. Gut ausgestattetes Zimmer, erfrischender Pool im Garten.Ein leckeres Frühstücksbuffet war inklusiv.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

HITOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本のビジネスホテルよりも一廻り広いくらいのシテイホテル

コーヒー・テイーサービス、電気ポットあり シャワーのみ、ＮＨＫは入らない 日本のビジネスホテルよりも一廻り広いくらい、広々感はない シテイホテルの類 朝食のbuffetはまずOK
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities

Hôtel agréable au calme

Hôtel au calme dans un écrin de verdure. Pas loin du centre et pourtant pas de restaurant autour .jolie chambre ( de luxe) Literie un peu dure à mon goût , pas rideaux occultants . Salle de restaurant sombre . Tout le reste très bien : piscine très agréable et accueil adorable
Stayed 2 nights in Feb 2020
Verified review

6/10 Okay

ALENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel je v dobrém místě. Jídlo bylo výborné. Jediná negativní zkušenost byla, když při odjezdu a placení pobytu se nás v recepci opakovaně, 3 x ptali, zda nemáme hotelové župany. Jinak řečeno, zda je snad neodvážíme ve svých kufrech. Na pokoji, totiž žádné nebyly. I když jsme v hotelu byli 3 noci, tak bych předpokládala, že hotelový servis při úklidu zjistí, že žádné župany na pokoji nejsou. Tak to jediné bylo opravdu velmi nepříjemné.
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very helpful staff, nice pool. Watch out for insect bites at pool , surrounded by trees
Stayed 4 nights in Nov 2019
Verified review

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy tranquilo.

Buen hotel, muy tranquilo y sin ruido a pesar de estar en medio de la ciudad, buena piscina rodeada de palmeras, te llevan los cócteles a la piscina. El restaurante está bien y con bastante variedad. Personal amable y atento.
Stayed 3 nights in Aug 2019
Verified review

8/10 Good

Jesper

Liked: Cleanliness, staff & service, room comfort

Centrally located quite hotel with friendly staff

Good hotel with plenty of friendly staff. No view from the rooms. Very quite place.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

VERONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agréable séjour avant Bagan

Bien situé et Bon rapport/qualité. Service accueillant.
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't imagine a better hotel in Mandalay

It's already been said that this hotel is an absolute oasis and that is exactly what it is, which is exactly what you will need in Mandalay. Staff and hotel are perfect.
Stayed 3 nights in May 2019
Verified review

8/10 Good

ヤマト

Liked: Cleanliness, staff & service, property conditions & facilities
充電するコンセントがない シャワーお湯が非常にぬるい
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

スタッフの笑顔が救い。

部屋は広く、掃除はよくされているが、1、２泊目の部屋は排水の関係か臭いがした。3、４泊目は部屋を変えて貰った。窓からは隣りのアパートが間近で眺望は悪い。スタッフは皆感じが良く、気を遣ってくれた。観光スポットからは遠い。朝食ビュッフェは良かった。
Stayed 1 night in Jan 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

環境のマイナス面をスタッフの努力がカバー

スタッフの方たちの感じは大変よく、声も良く掛けてくれた。掃除も行き届いていた。朝食ビュッフェも美味しかった。ただ洗面所からの臭いが部屋にも漂うので、３泊目に部屋を変えてもらった。観光場所が遠い。周囲に手頃なレストランが少ない。部屋からの眺望は全く無かった。
Stayed 3 nights in Jan 2019
Verified review

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central location with the bonus of beautiful gardens.
Stayed 3 nights in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien situé et personnel charmant. Bon rapport qualité prix
Stayed 3 nights in Nov 2018
Verified review

8/10 Good

martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bon hôtel a Mandalay

Bon hotel, cette fois je ne suis restée qu'une nuit mais rien à dire, chambre propre, nécessaire de toilette fourni bon déjeuner et personnel accueillant. C'est la deuxième fois que je vais dans cet hôtel et je le recommande
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
交通の激しい表通りから、引きこもった静かなホテル。 タクシー手配もきちんとしてもらえた。 　50文字以上書くのは無理。
Stayed 3 nights in Oct 2018
Verified review

10/10 Excellent

elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon choix

Petit jardin au cœur de la ville. Très calme, chambre spacieuse mais un peu sombre. Bon petit déjeuner. Beaucoup de choix de petits restaurants à proximité. Un bon compromis pour Mandalay.
Stayed 3 nights in Mar 2018
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Oasis.

On the main street my heart sank when the taxi slowed and I saw the sign next to a derilict building, but he drove through an arch and down a bit of a lane opening into a tropical oasis! In the middle of the city it was definately unexpected. The hotel is of an age but the rooms especially are renovated to a very high standard. The restaurant serves very tasty and high quality food and the staff as always in Asia are excellent. I was very pleased we did not have to go hunting for restaurants outside as there did not appear to be many. We only stayed one night but it was a positive and enjoyable experience and if I were to return to Mandalay I would stay again.
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel op zeer goede lokatie voor bezoek Mandalay

Het hotel is prima gelegen vlak bij grote markt en Mandalay Castle en Mandalay Hill. Het is een prima vertreklokatie voor het bezoek van Ava en andere plaatsen in de omgeving. Het is zeer rustig gelegen in een parkachtige lokatie midden in Mandalay. Zeer vriendelijk en behulpzaam personeel. Prima ontbijt en restaurantfaciliteit. Tenslotte is na een dag excursie goed uitrusten aan de rand van het zwembad. Het water is zeer verfrissend.
Stayed 5 nights in Feb 2018
Verified review

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situation géographique exentree dans Mandalay Chambre spacieuse salle de bain en très bon état. Piscine en ville très agréable après une journée de visite
Stayed 2 nights in Jan 2018
Verified review

2/10 Terrible

Yoong Han

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Fail in hospitality

Hospitality, zero. Staff are not proficient in english. No matter how clean or how centralise the hotel can be, poor hospitality bring the whole image of the hotel down. i was unfortunate to be sick during my trip in Mandalay. The staff can hardly understand me. Can you imagine you are very sick and trying get people understand you. As i was so sick that I have no appetite, i wanted to order porridge which I know is not on the menu. I asked if this can be done, and was told that it can be. By dinner I called for room service and I was told that it cannot be done. And what was agreed earlier was a suggestion of steam rice and soup. And the person over the phone laughed and said 'we don't do italian rice'. Anyway i totally have no energy and i gave in to soup and steam rice in order to stay alive overseas. Honestly with the soup, the rice was still hard to swallow.
Stayed 2 nights in Jan 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience nice leaople good breakfast djdkdkdksksks
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Anne

Liked: Cleanliness, property conditions & facilities, room comfort

Great Pool Area

It's hard to decide what you should consider a nice hotel when staying in a place like Mandalay in a country like Myanmar. The room was small, but nice. It was clean, the bathroom was modern and the bed was comfortable. The curtains needed to stay closed on the windows in my room, due to the building next door. The kettle was old, but there was one. I'd recommend it. I lowered the service rating only because they didn't speak enough English to make every request easy.
Stayed 2 nights in Jan 2018