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Hotel Description

5-star luxury cruise ship in Manaus Centro

Manaus Centro stay

This vessel pulls anchor and sets sail from Manaus for at least part of your stay.

All-inclusive

A nightclub, 2 restaurants, and an outdoor pool are all featured at this all-inclusive cruise ship. Traveling on business? Take advantage of the laundry service, conference center, and airport shuttle. Enjoy the 24-hour fitness center and free buffet breakfast each morning.

Balconies, satellite TV

The 75 guestrooms have TVs with satellite channels and offer balconies and minibars. DVD players, room service, and premium bedding are also available.

Cabin Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cabin Double Special

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cabin Double Superior, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cabin Double with CHD

Bed Count 1 Full Bed Maximum Occupancy 2 Max

About the Iberostar Heritage Grand Amazon

Location Rua Márquez de Santa Cruz 069, Manaus,

Renovations + Closures

The property is closed during March, April, and May.

All-inclusive Details

This cruise ship is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Iberostar Heritage Grand Amazon is an all-inclusive cruise ship. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Iberostar Heritage Grand Amazon offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Event space at this cruise ship measures 3143 square feet (292 square meters) and includes a conference center. A nightclub, spa services, and a library are also featured at the luxury Iberostar Heritage Grand Amazon. Smoking is allowed in designated areas at this 5-star Manaus cruise ship.

  • 75 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 3143 sq ft of conference space
  • 292 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Parking

Offsite parking reservations required

Transport

  • Airport: Manaus (MAO-Eduardo Gomes Intl.) (16 km / 10 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Iberostar Heritage Grand Amazon offers 75 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. Satellite television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • DVD player
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 5:30 AM to 11 AM.

Kuarup - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Grill - Onsite restaurant.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Fishing on site
  • Ecotours nearby
  • Boat tours on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This cruise ship only allows check-in and check-out on Monday and Friday, depending on the length of stay. Guests staying 3 nights check in on Friday; 4-night and 7-night stays check in on Monday.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 8 and younger are not allowed at this property. All guests older than 8 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Yes and No. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Protected Tourist (Brazil)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: BRL 20 per person, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Iberostar Grand Amazon All Inclusive House Boat Manaus
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You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Children 8 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.