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4.5 out of 5

"Overall a very pleasant experience. It checked all my blocks!!! " More

By a verified traveler on Tue 18 Feb 2020

Hotel Description

3.5-star guestrooms with soaking bathtubs

In Manati

At this Manati hotel, you'll be within 6 miles (10 km) of Puerto Rico Premium Outlets and 9 miles (15 km) of Bosque Estatal De Cambalache. Cano Tiburones Nature Reserve is within 12 miles (20 km) and Parque Nacional Balenario Cerro Gordo is within 16 miles (25 km).

Casino, dining

A casino and a restaurant are featured at this hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and free buffet breakfast.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 104 guestrooms also offer free WiFi and sofa beds. Other amenities include refrigerators, premium bedding, and LED TVs with cable channels.

Room, 1 King Bed, Accessible (Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$110* Per night/room Nov 1 - Nov 2

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds (High Floor, with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Manati ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Manati

Everyone (6) Couples (2) Family (3)
5 out of 5
Overall a very pleasant experience. It checked all my blocks!!!

Posted by on Feb 18, 2020

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Comment from Hotel Management

Mar 30, 2020 by GM

Thank you for your review. We are thrilled that you were provided with outstanding service, great value and you were able to enjoy what our adjacent facilities and attractions have to offer. We look forward to welcoming you to our hotel again.

5 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Mar 30, 2020 by GM

Thank you for your review. We are thrilled that you were provided with outstanding service, great value and you were able to enjoy what our adjacent facilities and attractions have to offer. We look forward to welcoming you to our hotel again.

5 out of 5
The hotel was on a good location. The only issue was when we went out all day and back late afternoon, our room wasn’t cleaned yet, but I made a call and the room service was send quickly.

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 11, 2019 by Linette

Thank you for your review, . Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. Cordially, Linette M. Meléndez Assistant General Manager Hyatt Place Manati

3 out of 5
My first visit was excellent! Second visit was great. Third visit wasn’t so good bathroom door didn’t lock or close all the way reported on first day nothing was done doing the remaining of our stay order king bedroom got double beds in our room ! Tv connection was bad kept going out! Don’t know if I will ever book here again!

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by Laura Michelle

Thank you for your feedback. Our service team will look into our service orders to identify why this issue was not resolved promptly. I assure you that this is not our normal standard. I remain at your service.

4 out of 5
It was close to everything, meaning places to eat, a 24hrs walgreens. Casino right there.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 22, 2019 by Linette

Thank you for your review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be, your comments will be shared with the entire team. Cordially, Linette Meléndez Assistant General Manager Hyatt place Manati

5 out of 5
Manager Maria excellent service toward customer Will take care of any situation promptly

Posted by on Jul 30, 2018

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Comment from Hotel Management

Aug 4, 2018 by Linette

Thank you for your review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be, your comments will be celebrated with the entire team. Cordially, Linette Meléndez Assistant General Manager Hyatt Place Manati

4 out of 5

Friendly staff

The front desk staff were very nice and accommodating. The rooms were fairly clean; however we did see two roaches in the room. The housekeeping staff could do a better job at providing enough towels and wash cloths to accommodate each person in the room.

Posted by on Jul 19, 2017

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4 out of 5

Very satisfied.

Pros: Very modern. Free breakfast and parking.
Cons: The pool could have been a bit larger.
Location: Near San Juan and other tourist attractions. Many stores and restaurants across the street.
We had a great stay at the Hyatt Place Manati. We will go back there on our next trip to P.R.

Posted by , from N.Y. on Apr 11, 2017

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5 out of 5

Fantastik Hotel and Staff!

Pros: Clean and friendly.
Cons: They need a pool
Location: Manati is located on the north side of the island. The beach is 5 min away and local restaurants and shopping are great!
The room was large and comfy. The staff were Simply The Best! Very helpful and friendly!

Posted by , from Monterey, CA on Sep 19, 2015

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5 out of 5

The room was very clean and comfortable.

Pros: Staff were friendly and accommodating.
Cons: If you host another class reunion please have them in a conference room not the bar area. Way too loud.
Location: It's Puerto Rico. Just get outside and see the beaches and eat with the locals.
We had a great time and the thursday night music was fun.

Posted by on Mar 28, 2015

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Property Features

Hyatt Place Manati offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1965 square feet (183 square meters) and includes conference space. A casino, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Manati. Smoking is allowed in designated areas at this 3.5-star Manati hotel.

  • 1 building
  • 104 guestrooms or units
  • 5 levels
  • 1965 sq ft of conference space
  • 183 sq m of conference space
  • Built in 2014
  • Buffet breakfast (free)
  • Casino
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Luis Munoz Marin Intl. Airport (SJU) (57.8 km / 35.9 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hyatt Place Manati offers 104 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Deep soaking tub
  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast.

Hyatt Place Manati has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

Safety features at this property include a fire extinguisher and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 17.6 percent of room rate

The resort fee includes:

  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Manati
  • Hyatt Place Manati
  • Hyatt Place Manati Hotel
  • Hyatt Place Manati Hotel
  • Hyatt Place Manati Manati
  • Hyatt Place Manati Hotel Manati

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.